Rum - 2 queensize-sängar | Allergitestade sängkläder, duntäcken och bäddmadrasser
Se tillgänglighet

Recensioner av Aloft Durham Downtown

3 out of 5
Aloft Durham Downtown
345 Blackwell Street, Durham, NC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 386 av 623 recensioner" "
8 - Bra i betyg. 162 av 623 recensioner" "
6 - Okej i betyg. 50 av 623 recensioner" "
4 - Dåligt i betyg. 16 av 623 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 623 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

albert

Reste med sin partner
Very convenient..
Bodde här 1 natt i mars 2024
Svar från ms 25 mars 2024
Albert, Thank you for staying with us and the 5 out of 5!

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was super friendly, everything from check-in, passing staff in the elevators, and halls, to check-out. Also, this is literally next door to DPAC, so if you are going to a show there, extremely convenient!
Bodde här 1 natt i mars 2024
Svar från MCS 19 mars 2024
Ashley, Thanks for staying with us. Thank you for the perfect score. We hope you enjoyed the show!

10/10 Fantastiskt

Alan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the convenient location to DPAC and the restaurant NanaSteak. Also, the area is very walkable to other restaurants and downtown Durham
Bodde här 1 natt i februari 2024
Svar från MCS 27 feb. 2024
Alan, Thanks for staying with us and we hope you enjoyed the show!

8/10 Bra

Kim

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient location, surrounded by everything I was interested in
Bodde här 1 natt i februari 2024
Svar från MCS 26 feb. 2024
Kim, Thanks for staying with us! Come back and stay with us again soon.

8/10 Bra

Irwin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location
Hotel was clean and has a convenient location. Parking is easy with garage near by. Only knock I had was there was construction happening during our stay so a bit noisy.
Bodde här 3 nätter i februari 2024
Svar från MCS 19 feb. 2024
Irwin, Thanks for staying with us!

8/10 Bra

Bronwen

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från MCS 14 feb. 2024
Bronwen, Thanks for staying with us. We hope you return on your next visit to Durham!

2/10 Väldigt dåligt

Suzzie

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
POOR QUALITY FOR THE HIGH PRICE! DO NOT STAY HERE!
The hotel is under construction so the elevator and the hallways have a strong sulfur odor. For the price of this hotel, they Penny pinch for every additional cent. I booked the stay with breakfast included but that ONLY meant that I would have a $10 credit towards breakfast, not allowing for anything other than a wrap or sandwich that they warm in the oven and then hand to you over a counter but advertise as a “hot” breakfast. The wrap was pre frozen so when I bit into it, the middle was still cold. There are no microwaves in the room so rewarming it was not an option. If I had the chance to do it over, I WOULD NOT stay here again. I would book a 2 star hotel somewhere close by, as it would have been the same quality but for a lower price.
Bodde här 1 natt i februari 2024
Svar från MCS 5 feb. 2024
Dear Suzzie, Thanks for staying with us. We are sorry to hear the quality of the breakfast was not to your liking. We do hope the quality of your brand new guest room was comfortable for you and you enjoyed your evening.

10/10 Fantastiskt

Steve

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
We were put in a brand new room. It was great. Great staff.
Bodde här 1 natt i februari 2024
Svar från MCS 5 feb. 2024
Hi Steve, We are happy to hear you enjoyed our brand new rooms!

10/10 Fantastiskt

Karen

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från MCS 5 feb. 2024
Karen,Thanks for the perfect score!

10/10 Fantastiskt

Felix

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i december 2023
Svar från MCS 10 dec. 2023
Felix, Thanks for the perfect score!

10/10 Fantastiskt

Patrick

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Concert Goers AT RPAC
Bodde här 1 natt i november 2023
Svar från MCS 10 dec. 2023
Patrick, Thanks for the 10!

8/10 Bra

Rosina-Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Aloft was a great hotel. The staff is all amazing- great service. Great rooms. I think it a bit overpriced for the amenities but it is in a great location. The water in the bathroom did not have a good smell - almost like a rusted smell. Another disappointment was the small area to buy drinks and snacks. The coffee maker was “out of service” and I could only purchase my snack items by billling to my room because the payment system was down. At approx 300$ a night I see these as basic services. Cannot stress enough how wonderful the hotel staff is. From front desk to housekeeping. Great people. Thank you
Bodde här 2 nätter i november 2023
Svar från MCS 10 dec. 2023
Rosina-Maria, We are thrilled you enjoyed your visit with us.

2/10 Väldigt dåligt

John

Affärsresenär, Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
There were sperm stains all over the carpet. Pigsteye!!!!!
Bodde här 1 natt i november 2023
Svar från MCS 1 dec. 2023
Dear John, Thank you for staying with us. We do hope you alerted any of our talent members so we could have addressed your concerns. Once again, thanks for visiting.

10/10 Fantastiskt

orpheus

Reste med familj och småbarn, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Incredible welcome from Eli and the team. They gave us such wonderful service (full family and a dog). They put us at ease, made check in a breeze!
Bodde här 1 natt i november 2023
Svar från MCS 24 nov. 2023
Dear Orpheus, Thanks for staying with us and the kind words on Eli and the team. Eli is definitely an all star!

10/10 Fantastiskt

Collie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good uptown option
Bodde här 1 natt i september 2023
Svar från MCS 10 okt. 2023
Collie, Thanks for staying with us and the great score.

6/10 Okej

Mitzi

For the price it was just okay. Convenient to DPAC.
Bodde här 1 natt i september 2023
Svar från MCS 12 sep. 2023
Mitzi, Thanks for staying with us. Hope you enjoyed the show!

10/10 Fantastiskt

Stephen

Bodde här 1 natt i augusti 2023
Svar från MCS 21 sep. 2023
Stephen, Thanks for the perfect score!

6/10 Okej

vincent

Gillade: Renlighet och boendets skick och faciliteter
Price for room high
Bodde här 1 natt i augusti 2023
Svar från MCS 28 aug. 2023
Hi Vencent, Thanks for staying with us. We hope you enjoyed your visit. Our prices are very competitive for the downtown Durham area.

4/10 Dåligt

Sandra, Stella

Reste i grupp, Reste med familjen
Gillade: Renlighet och personal och service
1. We could have saved $150 off of our one-night stay if someone had told us about a senior discount. 2. There was a hair on the cup next to the bathroom sink. 3. The seat cushion on the bench in the room was tattered and scraped (unsightly). 4. The bath mat is frayed and tattered (so shabby).
Bodde här 1 natt i augusti 2023
Svar från MCS 12 sep. 2023
Sandra, Thanks for staying with us. Always check out Marriott.com for the best rates available.

4/10 Dåligt

MaryKay

Reste med familjen
Gillade: Renlighet
Upon arrival at the reception area, the clerk said “credit card and ID”. No hello, how are you, are you checking in? Etc…. I found that to be very rude. I asked her if she didn’t want my name, and she said she could get that from my ID and credit card. Hummmm. The water pressure in our sink was VERY low, and upon entering the room, the area smelled like dirty feet or shoes. Not pleasant. The bathroom was clean, but I would have preferred more bedding than the top sheet surrounding a very thin duvet.
Bodde här 1 natt i augusti 2023
Svar från MCS 21 aug. 2023
Hi Mary Kay,Thanks for staying with us. I am sorry to hear the comments on your arrival. We take pride in our service and this display is not indicative of our service. Please accept our apologies.

10/10 Fantastiskt

Paige

Bodde här 2 nätter i augusti 2023
Svar från MCS 11 aug. 2023
Paige,Thanks for the perfect score!

8/10 Bra

Adrienne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, convenient location, a bit pricey.
Bodde här 1 natt i juli 2023
Svar från MCS 2 aug. 2023
Adrienne, Thanks for staying with us. We are happy you enjoyed your stay.

6/10 Okej

James

Gillade: Renlighet och personal och service
Bodde här 2 nätter i juli 2023
Svar från MCS 20 juli 2023
James, Thanks for visiting the Aloft Durham Downtown!

8/10 Bra

CHRISTINA

Bodde här 1 natt i juli 2023
Svar från MCS 11 aug. 2023
Christina, We are glad you enjoyed your stay with us.

10/10 Fantastiskt

Garrett

Bodde här 1 natt i juli 2023
Svar från MCS 16 juli 2023
Garrett,Thanks for the excellent review. We are thrilled you enjoyed your visit with us.

10/10 Fantastiskt

Jeremy

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Came for a Durham Bulls. Clean and convenient. Will be back
Bodde här 1 natt i juli 2023
Svar från MCS 12 juli 2023
Jeremy, Thanks for the great review!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient Location, Great Room
I stayed at Aloft over a long weekend to see a show at DPAC. Initially I had chosen the hotel due to its proximity to the theater, but was pleasantly surprised by how updated the hotel was and how nice my room was! My room was clean and quiet, parking was easy (although plan to check in on time if it's the day of a performance!) No complaints.
Bodde här 2 nätter i juni 2023
Svar från MCS 21 juni 2023
We are thrilled you enjoy your visit with us. Come back and stay with us again!

8/10 Bra

James

Bodde här 1 natt i juni 2023
Svar från MCS 21 juni 2023
James, Thanks for staying with us!

10/10 Fantastiskt

Jayme

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and clean. Not a boutique hotel but clean and new. Great location to go to a Bulls game and cute restaurants near.
Bodde här 1 natt i juni 2023
Svar från MCS 19 juni 2023
Jayme, Thanks for staying with us!

2/10 Väldigt dåligt

Mitchell

Gillade: Renlighet
Gillade inte: Bekvämligheter
Not only do you pay for parking but they do not tell you that you may not be able to get in or out at times due to performing arts center events. Frequent train passing noise, as early as 6:15am. Room has an echo effect in it because lack of sound absorbing material and furniture.
Bodde här 2 nätter i april 2023
Svar från MCS 2 maj 2023
Mitchell, Thank you for your comments. it is only through feedback from our guests that we may become a better hotel!

6/10 Okej

Leona

Reste med familj och småbarn
Gillade: Renlighet och personal och service
The property was in a cool area and the bar and pool table were enjoyable. Staff was nice and helpful. Not much on amenities and charged for parking at such a high price for a room. The bathroom tile and walls needed updating and the rooms were far from luxurious. Bedding and mattress could have been better for the price. Overall, a decent hotel but expected a little more.
Bodde här 1 natt i april 2023
Svar från MCS 20 apr. 2023
Leona, Thanks for staying with us. We are refreshing the hotel and we will address the bathrooms.

10/10 Fantastiskt

ed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Next to DPAC
Bodde här 1 natt i april 2023
Svar från MCS 3 apr. 2023
Ed, Thanks for the perfect score

10/10 Fantastiskt

Sara, Wallace

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location.
Bodde här 1 natt i april 2023
Svar från MCS 3 apr. 2023
Sara, Thanks for the perfect score

8/10 Bra

KIRAH

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location and amazing staff, comfortable room, spacious, like having coffee/tea in room and the available snacks. Only issue was AC a little loud when came on but overall have enjoyed every Aloft stay.
Bodde här 1 natt i mars 2023
Svar från MCS 3 apr. 2023
Kirah, Thanks for your visit!

8/10 Bra

Andrew

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great Location and Fantastic Staff
People - front desk, house keeping, bar tender, cook -- all great. Needs an update and refresh. Huge room, but too little sitting opportunities in room. Only wall plugs for charging; no USB ports. Bathroom needs places to hang towel near sink and shower door. Shower needs a shelf and/or bench. Floor of shower was VERY slick -- big safety issue.
Bodde här 4 nätter i mars 2023
Svar från MCS 3 apr. 2023
Andrew, Thanks for visiting with us.

8/10 Bra

LAURA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2023
Svar från MCS 20 apr. 2023
Laura, Thanks for staying with us!

8/10 Bra

Greg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2023
Svar från MCS 20 apr. 2023
Greg, Thanks for staying with us!

10/10 Fantastiskt

Clinton, Naples

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från MCS 24 mars 2023
Clinton, Thanks for staying with us and for the perfect score!

8/10 Bra

Josue, New Bern

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Two minute walk to DPAC.
Bodde här 1 natt i mars 2023
Svar från MCS 23 mars 2023
Josue,Thanks for staying with us! Come back and stay with us on your next visit to DPAC

10/10 Fantastiskt

Kevin

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place
Bodde här 1 natt i mars 2023
Svar från MCS 6 mars 2023
Kevim, Thanks for the great comment!

10/10 Fantastiskt

Joan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från MCS 3 apr. 2023
Joan, Thanks for the perfect score

10/10 Fantastiskt

Fumitoshi

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location
Bodde här 1 natt i mars 2023
Svar från MCS 3 mars 2023
Fumitoshi, Thanks for the great score!

10/10 Fantastiskt

michael

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for a Business meeting. Location is great. Rooms are BIG. Meeting are was perfect. Staff was very attentive.
Bodde här 1 natt i februari 2023
Svar från MCS 27 feb. 2023
Michael, Thank you for the perfect score! Come back and stay with us when you are back in the area!

10/10 Fantastiskt

Margaret

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolutely above and beyond service and friendline
Stayed for a concert at dpac and could not be any more convenient!
Bodde här 1 natt i februari 2023
Svar från MCS 24 feb. 2023
Margaret, Thanks for staying with us and the glowing review!

10/10 Fantastiskt

Cathy

Bodde här 1 natt i februari 2023
Svar från MCS 23 mars 2023
Cathy, Thank you for the perfect score!

8/10 Bra

JEFFREY E

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i februari 2023
Svar från MCS 22 feb. 2023
Jeffrey, Thanks for staying with us and for the good review!

4/10 Dåligt

Ron

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not so good First room smelled like a big wet dog Second room we got was just plain worn out from the furniture to the carpet Saturday night the hallway on our floor was extremely loud until at least 3:30-4:30 Sunday morning
Bodde här 3 nätter i februari 2023
Svar från MCS 15 feb. 2023
Ron, Thanks for staying with us. I do hope you alerted management on your displeasure so we could make it right.

10/10 Fantastiskt

Joshua

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2023
Svar från MCS 9 feb. 2023
Joshua, Thanks for staying with us!

10/10 Fantastiskt

Cristina

Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
Excellent customer service. Clean and well appointed rooms. Perfect for the downtown getaway.
Bodde här 1 natt i januari 2023
Svar från MCS 30 jan. 2023
Cristina, Thanks for staying with us for your downtown getaway!

8/10 Bra

Debra

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No hot water for shower. For price of room, would’ve thought a bowl of Honey Nut Cheerios would be included for breakfast!
Bodde här 1 natt i januari 2023
Svar från MCS 30 jan. 2023
Debra, Thank you for staying with us!