Lobby

Recensioner av Hampton Inn & Suites Raleigh/Cary I-40 (PNC Arena)

2.5 out of 5
Hampton Inn & Suites Raleigh/Cary I-40 (PNC Arena)
111 Hampton Woods Lane, Raleigh, NC

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 724 av 999 recensioner" "
8 - Bra i betyg. 206 av 999 recensioner" "
6 - Okej i betyg. 31 av 999 recensioner" "
4 - Dåligt i betyg. 23 av 999 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 999 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

8/10 Bra

Mikael, Jönköping

Gillade: Renlighet, personal och service och boendets skick och faciliteter
10 min till RDU fpl
Lite längre sen senaste renoveringen men ändå ok , sängarna var lite hårda. Poolen lite sliten och en del skräp i vattnet ,dock varm Trevlig frukostavdelning/allrum.Utemöbler både på fram o baksida Tutande tåg på baksidan ,vi hörde dock inget under natten ca 10 min till flygplatsen vilket var anledningen till våran vistelse

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing wrong with the hotel everything was excellent the lobby breakfast people everything was excellent
Bodde här 2 nätter i maj 2024
Svar från Luis Rivas 13 maj 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed every aspect of your stay with us.

10/10 Fantastiskt

Lena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was quiet and clean. There was another door right next to the elevator so we didn’t have to use the main entrance every time. The gas station is also near the property which also sells convenience products. We enjoyed the complimentary breakfast too.
Bodde här 2 nätter i maj 2024
Svar från Virgilio Ruiz - AGM 13 maj 2024
Dear Lena, thank you for such a wonderful review. We hope to see you again once you are back to the Raleigh/Cary area.

10/10 Fantastiskt

Treva

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
On business trip. Booked it thinking I had the Hampton near Crabtree Mall. I'm glad I made the mistake.
Bodde här 3 nätter i april 2024
Svar från Virgilio Ruiz - AGM 7 maj 2024
Dear Treva, thank you for such a wonderful review. We hope to see you again once you are back to the Raleigh/Cary area.

10/10 Fantastiskt

Bruce

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and hospitable.
Bodde här 2 nätter i april 2024
Svar från Luis Rivas 30 apr. 2024
We appreciate your kind words and are delighted you found our hotel clean and hospitable. Thank you for your feedback!

8/10 Bra

Alice

Gillade: Renlighet och boendets skick och faciliteter
Housekeeping staff never cleaned the room or replenish the coffee supply.
Bodde här 2 nätter i april 2024
Svar från Virgilio Ruiz - AGM 29 apr. 2024
Dear Alice, thank you for your review and we would like to apologize for any inconvenience that you had during your stay. We hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Tiffany

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room and hotel in general were very clean. Parking was free and very close to hotel entrance.
Bodde här 1 natt i april 2024
Svar från Virgilio Ruiz - AGM 29 apr. 2024
Dear Tiffany, thank you for such a wonderful review. We hope to see you again once you are back to the Raleigh/Cary area.

8/10 Bra

Heath, Ogden

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just fine. Nothing exceptional, nothing bad.
Bodde här 2 nätter i april 2024
Svar från Virgilio Ruiz - AGM 28 apr. 2024
Dear Heath, thank you such a great review. We would love to know what we could have done better to make your stay a 5 out of 5. We hope to see you again once you are back to the Raleigh/Cary area.

8/10 Bra

hallie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice, clean. Excellent breakfast. Only down side is the pillows.
Bodde här 1 natt i april 2024
Svar från Virgilio Ruiz - AGM 26 apr. 2024
Dear Hallie, thank you for such a wonderful review, and letting us know the issues you had with the pillows. We hope to see you again and have a wonderful day!

10/10 Fantastiskt

Brittany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Luis Rivas 19 apr. 2024
Thank you for your recent stay and for awarding us 5 out of 5 stars!

10/10 Fantastiskt

Larry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly personnel and clean rooms. Pool was not available
Bodde här 1 natt i april 2024
Svar från Virgilio Ruiz 17 apr. 2024
Dear Larry, thank you for such a wonderful review. We hope to see you again soon.

10/10 Fantastiskt

John

Bodde här 1 natt i april 2024
Svar från Luis Rivas 6 maj 2024
Thank you for your 5 out of 5 rating!

2/10 Väldigt dåligt

LORRAINE

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Virgilio Ruiz - AGM 17 apr. 2024
Dear Lorraine, I am sorry to hear that you did not have a good experience with us. We would like to know what we could have done better.

10/10 Fantastiskt

Andrew, Scituate

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great complimentary breakfast!
Bodde här 1 natt i april 2024
Svar från Luis Rivas 5 apr. 2024
We're thrilled you enjoyed our complimentary breakfast! Thanks for the positive feedback. Looking forward to serving you again in the future!

8/10 Bra

Jim

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Check in was difficult, albeit a busy check in day. Rooms were not available at 3:30pm. Staff kept suggesting it would be another 5 or 10 mins, when the reality was the rooms would be available much later. Had to leave and check in late at night. Even though we were there for 4 days it was not communicated to us that it was required to respond to a daily text to have your room cleaned and have fresh towels. Only found out policy after missing out on getting the room serviced. I felt the staff could have been more friendly and customer service oriented. Other than these concerns a most beautiful facility.
Bodde här 4 nätter i mars 2024
Svar från Luis Rivas 3 apr. 2024
Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Rest assured, we take your comments seriously and will address the issues you raised with our team to improve our service. We appreciate your patronage and hope to welcome you back for a better experience in the future.

8/10 Bra

DANIEL

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
N0
Bodde här 3 nätter i mars 2024
Svar från Virgilio Ruiz 1 apr. 2024
dear Daniel, thank you for such a wonderful review. We would like to know what we could have done better to get it to a 5. Hope to see you again.

10/10 Fantastiskt

Kate

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room and common area was clean and comfortable. The staff were friendly and respectful. I liked the complimentary coffee and tea station.
Bodde här 1 natt i mars 2024
Svar från Luis Rivas 30 mars 2024
Thank you for your positive feedback! We're delighted you found our rooms and common areas clean and comfortable, and that you enjoyed our complimentary coffee and tea station. We hope to welcome you back soon!

8/10 Bra

Michael

Bodde här 1 natt i mars 2024
Svar från Luis Rivas 18 apr. 2024
Thank you for your recent stay and for awarding us 4 out of 5 stars!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing service
Bodde här 1 natt i mars 2024
Svar från Virgilio Ruiz 25 mars 2024
Dear Jennifer, thank you for such a wonderful review. We hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent facility. Good stay but was disappointed with the lack of pressure in the hand held shower. Also, there was no channel guide available on the TV, A minor inconvenience. Otherwise a great stay.
Bodde här 2 nätter i mars 2024
Svar från Luis Rivas 23 mars 2024
Thank you for your review! We're delighted you enjoyed your stay, apologies for the inconvenience of the shower pressure and TV guide. We'll address these issues promptly to ensure a better experience for future visits. We appreciate your valuable input and hope to welcome you back soon!

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Luis Rivas 23 mars 2024
We're thrilled to hear you had a 5-star experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!

8/10 Bra

Marshall

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are phenomenal, and the services and food were awesome too! The only issue is the bed is just not soft enough, and the pillows are too soft, kind of wish it was a bit in the reverse.
Bodde här 2 nätter i mars 2024
Svar från Luis Rivas 20 mars 2024
Thank you for your wonderful review! We're delighted you enjoyed our staff, services, and food. We appreciate your feedback about the bed and pillows and will take it into account for future improvements.We look forward to welcoming you back soon!

10/10 Fantastiskt

Bobbi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were very spacious... Suites which had a nice living room area and kichen. It was the perfect location for us, since we were in town for the NY Ranger/Hurricanes game at the PNC Center. Breakfast in the morning was better than most. Had choices of waffle flavors, and the usual scrambled eggs and sausage and biscuits and oatmeal and such.
Bodde här 1 natt i mars 2024
Svar från Luis Rivas 18 mars 2024
Thank you for your kind words! We're thrilled you enjoyed our spacious suites, convenient location, and breakfast selection. We look forward to hosting you again soon!

10/10 Fantastiskt

Marlena

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice staff and good location for what we need. Love the Hurricanes fan in the phone booth!
Bodde här 1 natt i mars 2024
Svar från Virgilio Ruiz 18 mars 2024
Dear Marlena, thank you for such a wonderful review, we hope to see you again once you are back to the Raleigh/Cary area.

10/10 Fantastiskt

tammy

Bodde här 1 natt i mars 2024
Svar från Luis Rivas 3 apr. 2024
Thank you for your 5 out of 5 review, we look forward to seeing you again!

10/10 Fantastiskt

William

Very nice place!
Bodde här 1 natt i mars 2024
Svar från Virgilio Ruiz 11 mars 2024
Dear William, thank you for such a wonderful review. We hope to see you once you are back in the Raleigh/Cary area.

8/10 Bra

Heather

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our only complaint was the bed and pillows. Bed was firm and uncomfortable, neither my husband nor I slept well. Pillows were flat and could use better options. Toilet required double flush each time, but worked I guess. Everything else was good, although we did not partake in breakfast.
Bodde här 1 natt i februari 2024
Svar från Virgilio Ruiz 4 mars 2024
Dear Heather, thank you for your review of your stay with us. We will let our team know to take a look at this issues and we thank you for letting us know. We hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Barbara

Bodde här 2 nätter i februari 2024
Svar från Luis Rivas 22 mars 2024
Thank you for your 5 out of 5 review!

8/10 Bra

Brian

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The water pressure for the shower was a trickle. It took 30 mins. Not good.
Bodde här 1 natt i februari 2024
Svar från Virgilio Ruiz 15 feb. 2024
Dear Brian, I am sorry to hear about the issue you encountered during your stay with us. We hope that you will give us another try.

10/10 Fantastiskt

Summer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 2 nätter i januari 2024
Svar från Luis Rivas 14 feb. 2024
Thank you for your feedback!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Luis Rivas 12 feb. 2024
Thank you for the 10/10 review! We're delighted you enjoyed your experience with us.

6/10 Okej

Carl

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Hot water loop to the 5th floor is lacking. Took forever to get hot water to take a shower in the morning.
Bodde här 1 natt i februari 2024
Svar från Luis Rivas 12 feb. 2024
Thank you for bringing this to our attention. We apologize for the inconvenience. We will investigate the issue and take steps to ensure a timely hot water supply to the 5th floor. Your feedback helps us improve.

10/10 Fantastiskt

Gerard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Virgilio Ruiz 9 feb. 2024
Dear Gerard, thank you for such a wonderful review. We hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Jodi

Bodde här 1 natt i februari 2024
Svar från Luis Rivas 20 mars 2024
Thank you for your 5 out of 5 score!

8/10 Bra

Judy, Charlotte

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had to book via Expedia as the Hilton Honors App was not working. So this does not count towards my member status, aka no perks. At least stay was courteous and treated me well even if I booked through Expedia. Been here a few times due to it's proximity to a well known opthalmologist surgeon. Property is well run, clean and mostly quiet.
Bodde här 1 natt i januari 2024
Svar från Virgilio Ruiz 31 jan. 2024
Dear Judy, thank for your wonderful review. I hope we see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Scott

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely perfect!
Bodde här 1 natt i januari 2024
Svar från Virgilio Ruiz 29 jan. 2024
Dear Scott, thank you for such a wonderful review. We hope to see you again once you are back in the Raleigh/Cary area.

8/10 Bra

Nicholas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean rooms, nice lobby.
Bodde här 3 nätter i januari 2024
Svar från Virgilio Ruiz 26 jan. 2024
Dear Nicholas, thank you for such a wonderful review. We hope to see you again once you are back in the Raleigh/Cary area.

8/10 Bra

Donald

Bodde här 2 nätter i december 2023
Svar från Virgilio Ruiz 25 jan. 2024
Dear Donald, thank you for such a wonderful review. We hope to see you again once you are back in the Raleigh/Cary area.

6/10 Okej

John

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Virgilio Ruiz 22 jan. 2024
Dear John, thank you for your review. I am sorry to hear that we did not met your expectations. We would love to know what we could have done better. Have a great day!

6/10 Okej

Nancy

Bodde här 1 natt i januari 2024
Svar från Luis Rivas 12 feb. 2024
Thank you for your feedback. We appreciate your honesty and will strive to improve to better meet your expectations in the future.

6/10 Okej

Jeffrey

Reste i grupp
Gillade: Renlighet och personal och service
It was ok
Bodde här 1 natt i januari 2024
Svar från Luis Rivas 21 jan. 2024
Thank you for your feedback. We appreciate your input.

10/10 Fantastiskt

Miranda, mooresville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is ideal for events at PNC. Additionally, it is very clean and the staff has gone above and beyond. We will stay here again.
Bodde här 1 natt i januari 2024
Svar från Luis Rivas 20 jan. 2024
Thank you for your wonderful review! We're thrilled you found our property ideal for PNC events, clean, and our staff exceeding expectations. We look forward to hosting you again!

10/10 Fantastiskt

jeff

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Virgilio Ruiz 15 jan. 2024
Dear Jeff, thank you for such a wonderful review, hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Virginia

Bodde här 1 natt i januari 2024
Svar från Virgilio Ruiz 9 feb. 2024
Dear Virginia, thank you for such a wonderful review. We hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Rick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Virgilio Ruiz 15 jan. 2024
Dear Rick, thank you for such a wonderful review. Hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Felicia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice
Bodde här 1 natt i januari 2024
Svar från Virgilio Ruiz 15 jan. 2024
Dear Felicia, thank you for such a wonderful review, hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Virgilio Ruiz 15 jan. 2024
Dear Simon, thank you for such a wonderful review, hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Melissa

Bodde här 1 natt i december 2023
Svar från Virgilio Ruiz 15 jan. 2024
Dear Melissa, thank you for such a wonderful review, hope to see you again once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

McKenzie

Bodde här 1 natt i december 2023
Svar från Virgilio Ruiz 31 dec. 2023
Dear McKinzie, thank you for such a wonderful review. Hope to see you soon once you are back in the Raleigh/Cary area.

10/10 Fantastiskt

Marie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice location. Minutes from restaurants, down town, and entertainment. Clean and upscale.
Bodde här 2 nätter i december 2023
Svar från Luis Rivas 28 dec. 2023
Thank you for your positive review! We're thrilled you enjoyed our prime location near restaurants and entertainment. We strive for cleanliness and an upscale experience. Your support means a lot, and we hope to welcome you back soon!