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Recensioner av Super 8 by Wyndham Rapid City

2 out of 5
Super 8 by Wyndham Rapid City
620 Howard St, Rapid City, SD

Recensioner

6,6
10 - Fantastiskt i betyg. 243 av 1000 recensioner" "
8 - Bra i betyg. 269 av 1000 recensioner" "
6 - Okej i betyg. 190 av 1000 recensioner" "
4 - Dåligt i betyg. 139 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 159 av 1000 recensioner" "

7,0/10

Renlighet

7,4/10

Personal och service

5,6/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2019
Svar från Eric 9 sep. 2019
Hi Thomas, Thank you for taking the time to rate our hotel. I am so glad that you enjoyed your stay with us. Thank You, Eric Seljeskog Owner

8/10 Bra

Birgitta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Var bra. Inget att klaga på. Vänlig personal och hjälpsam.
Bodde här 3 nätter i augusti 2019
Svar från Eric 5 okt. 2019
Birgitta, Thank you for taking the time to rate and review our hotel. I am glad you enjoyed your stay with us and will be sure to pass your kind words along to our staff. Sincerely, Eric Seljeskog Owner

6/10 Okej

Roland, Strömstad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra.
Lämpligt hotell för att ta sig till det stora turistattraktioner som finns i omgivningen, med rush mor och framför allt crazy horse.

10/10 Fantastiskt

Zhaolin

Gillade: Renlighet
Bodde här 1 natt i maj 2024
Svar från management 17 maj 2024
We are glad to see you had a good experience with us. Thank you for your feedback.

10/10 Fantastiskt

Senora

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved that it was quiet.
Bodde här 1 natt i maj 2024
Svar från management 10 maj 2024
We are happy to hear you had a good stay. Thank you for your feedback.

6/10 Okej

Delacina

Gillade: Personal och service
Bodde här 2 nätter i maj 2024
Svar från ~Team Super 8 5 maj 2024
Thank you for your review. We work hard each day to ensure we are giving a great product at an affordable price. I apologize it was not to your standards. We are working hard with our team to ensure each and every guest leaves smiling. Please come back again and see what a great job we can do.

2/10 Väldigt dåligt

Brian

Gillade inte: Bekvämligheter
Horrible experience. Will never go back. After a 16 hour drive I arrived to check in. The woman behind the counter took 10 minutes and multiple phone calls to even get logged in. I was there for 40 minutes. Never did get the room I paid for. What a dump. I left and went down the road to the Econo lodge and was in my room in less than 10 minutes. This super 8 was a disgrace to super 8s all over the country. Will never go back.
Bodde här 1 natt i april 2024
Svar från management 2 maj 2024
We sorry that you didn't stay with us. Thank you for your feedback.

6/10 Okej

David

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från management 25 apr. 2024
We are glad to see you had a good experience with us. Thank you for your feedback.

2/10 Väldigt dåligt

Jeffrey

Bodde här 1 natt i april 2024
Svar från management 29 apr. 2024
We are sorry you were unhappy- we'll work to fix the issues you experienced. thank you for letting us know.

2/10 Väldigt dåligt

Simon, Flandreau

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El desayuno es muy pobre y no hay limpieza al cuarto si te quedas mas de un dia
Bodde här 2 nätter i mars 2024
Svar från management 20 mars 2024
We do apologize for breakfast due to the increase in sickness. We are taking the extra precautions for breakfast. We do value your feedback, Thank you.

4/10 Dåligt

Betsy

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I expected a typical motel, but this was nothing like the pictures they use online. The rooms were dirty at best. Carpets were beyond stained, rooms and hallways. Both mine and my parents room smelled like they converted an old smoking room to a non smoking room- smelled terrible. There were only 2 outlets in the room and those were occupied by lamps or the tv- so the phone and alarm clocks couldn’t really be plugged in. The phone didn’t even work. Didnt have toilet paper in our room upon checking in. Their “included breakfast” was a sack lunch with an Apple, nature valley bar, milk and 2 tiny little muffins- again not what was advertised. The decorative blankets they lay on the foot of the beds had some kind of dried white residue, maybe like detergent that wasn’t totally washed out? I didn’t want to figure it out and unfortunately there were no other affordable rooms that weekend so we were stuck.
Bodde här 2 nätter i mars 2024
Svar från management 20 mars 2024
We are sorry you had a unhappy experience with your stay with us. Please rest assure we value your feedback, and we will work to better the experience. Thank you!

4/10 Dåligt

Mary

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The room was missing bath towels , soap, trash can, lamps by the bed. The TV volume and channel changing didn’t work. The desk staff indicated they were aware of the missing items and were apologetic. The soap and trash cans were not available. Substituted shampoo for soap.
Bodde här 1 natt i mars 2024
Svar från management 17 mars 2024
We're sorry you were unhappy. Please now we will work hard to fix the issues that you experienced. Thank you for your feedback.

10/10 Fantastiskt

Ginny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från management 20 mars 2024
We are glad you had a good stay with us. Thank you for your feedback.

10/10 Fantastiskt

Kenneth

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was all just awesome
Bodde här 1 natt i februari 2024
Svar från management 17 mars 2024
We are glad you had a good stay with us. Thank you for your feedback.

8/10 Bra

Nancy

Reste med familjen
Breakfast was a “sack breakfast “. There was coffee available in the lobby 24 hours since there was no coffee in the room. Refrigerator and microwave in room.
Bodde här 1 natt i februari 2024
Svar från manager 11 feb. 2024
We are happy to hear you had a good experience with us. We value your feedback and thank you!

2/10 Väldigt dåligt

Moise

Bodde här 1 natt i februari 2024
Svar från manager 11 feb. 2024
We are sorry your stay was not good. We value your feedback and Thank you.

2/10 Väldigt dåligt

Le Ann

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Room was cold the air conditioner/heater had towels stuffed in the frame to keep the cold air coming in dirty noisy just a awful place to stay no coffee maker in room no breakfast
Bodde här 2 nätter i februari 2024
Svar från manager 11 feb. 2024
We sorry that your stay was not good. We are working improvements. We do value your feedback and thank you!

4/10 Dåligt

LaVon

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
There were no instructions on how to use the heater. The man from the front desk came to help, and it took him about 5 minutes to figure it out.
Bodde här 1 natt i januari 2024
Svar från management 1 feb. 2024
We sorry that you didn't have a good stay. We are an older property and are working on getting updates. I am glad to hear front agent did assist you in getting the heat working, not all the rooms are the same. We do value our guest feedback and thank you.

2/10 Väldigt dåligt

Markus

Bodde här 1 natt i januari 2024
Svar från mana 30 jan. 2024
We are sorry to hear you didn't have good experience. Please rest assure we are making a lot of positive changes. We value our guest feedback.

2/10 Väldigt dåligt

Connie

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Didn't accept prepaid debit card
Bodde här 1 natt i januari 2024
Svar från management 1 feb. 2024
Due to our policies, we don't take prepaid cards or cash. I am sorry the inconvenience this may have caused. We do value our guest feedback and thank you.

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not safe for single women
The ratings lie. This place seems to service indigencents and drug addicts and felt downright unsafe. Check-in was fine, and the young man was very nice, but when I went around to the door, he directed me to, a man was hanging around outside and came through the door as I unlocked it with my bags. He met up with another man and went down to his room. It seemed very sketchy. I walked into my room and it smelled awful the bedding was clean, the floors and mattress were an ill repair When I opened the toilet, there was a fled piece of toilet paper floating in the water. Very gross to see someone else’s 💩 stain. I was in a handicap, accommodating room, and one of the bars was pulled off the wall. The heater did not work and the room was freezing. Sheets were clean and there was no sign of bugs, but I could hear the people next-door in their toilet. When I was checking out, the clerk was berating, a man who had snuck in another party for the evening. Clearly, this man was also a “special “guest. I’m under the impression that this super eight has a contract with the city for unhoused persons. I’m OK with that, but when I’m not OK with is the drug use, the smoking, and generally just feeling abilities, and being concerned that my car would be broken into. I do not recommend this facility.
Bodde här 1 natt i december 2023
Svar från Chris 30 dec. 2023
I do apologize for the unsatisfactory stay with us. We do value your feedback and we are making some changes.

2/10 Väldigt dåligt

Thomas

Reste med familjen
Gillade inte: Personal och service och rummets bekvämlighet
Not a great stay.
Didn't get a handicap room. Was put on, the second floor? The bathroom, toilet was a small one. Set down, & it was hard getting back up. Ran out of bathroom tissue? Called, the front desk. They told us, they didn't have any at all. In there building? It wasn't a great stay.
Bodde här 2 nätter i december 2023
Svar från Chris 30 dec. 2023
We sorry to hear you didn't have a good experience. We do value your feedback and we are working on these issues.

10/10 Fantastiskt

michael

Bodde här 1 natt i december 2023
Svar från Chris 30 dec. 2023
We are glad see you had a good stay with us. Thank you for your feedback.

10/10 Fantastiskt

mark

Affärsresenär
Gillade: Renlighet och bekvämligheter
N/A
Bodde här 3 nätter i oktober 2023
Svar från Chris 30 dec. 2023
We are happy to hear you had a good stay. Thank you for your feedback.

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Chris 30 dec. 2023
We are happy to hear you had a good stay. Thank you for your feedback.

2/10 Väldigt dåligt

Jason

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Chris 30 dec. 2023
We sorry to hear you didn't have a good experience. We do value your feedback and we are working on these issues.

6/10 Okej

Melissa

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Chris 30 dec. 2023
We are sorry hear you didn't have a good stay. We value our guest feedback.

10/10 Fantastiskt

Lashayne

Bodde här 2 nätter i november 2023
Svar från Chris 30 dec. 2023
We are happy to hear you had a good stay. Thank you for your feedback.

8/10 Bra

Alvin

Affärsresenär, Reste med familjen
Gillade: Renlighet
It was good for what we needed
Bodde här 2 nätter i november 2023
Svar från Chris 14 nov. 2023
We are happy to hear you had a good experience. Thank you for your feedback.

10/10 Fantastiskt

Kara

Bodde här 1 natt i november 2023
Svar från Chris 30 dec. 2023
We are happy to hear you had a good stay. Thank you for your feedback.

2/10 Väldigt dåligt

Stephanie

Bodde här 1 natt i november 2023
Svar från Chris 14 nov. 2023
We sorry to hear did not have a good stay. We value your feedback.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från ~Team Days Inn 31 okt. 2023
Thank you, thank you. Please come see us again.

2/10 Väldigt dåligt

Jarrod

Never made it in the room because I was asked for a $150 deposit. I understand that the money would be returned to me if there were no damages, but not everyone can afford to just give up $150 like that. Nobody goes into a Super 8 expecting a luxury hotel so there is no reason why I should be expected to pay like it is one. Chrissy at the front desk was extremely rude and had a terrible attitude with me and the people in front of me in line.
Bodde här 1 natt i oktober 2023
Svar från ~Team Days Inn 31 okt. 2023
Jarrod, I apologze the staff was rude with you. That certainly is not our intention at all. I will for sure do some extra training with the team. We do as for a 150.00 deposit. It is on the Expedia Website. It is to protect you along with us. Unfourtanitly, a few have ruined it for all with room and hotel damage. Please come stay with us again.

8/10 Bra

Jeffrey

Bodde här 1 natt i oktober 2023
Svar från Chris 30 dec. 2023
We are happy to hear you had a good stay. Thank you for your feedback.

2/10 Väldigt dåligt

John

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Chris 28 okt. 2023
We are sorry you didn't have a good stay. We do value our guest feedback and we are working on improvements.

2/10 Väldigt dåligt

Elia Nayeli

They're charging me $150 dollars more apart from what I already paid for staying one night
Bodde här 1 natt i oktober 2023
Svar från Chris 28 okt. 2023
The 150.00 is for the deposit. It is returned to after you check out as long there is no damages. It may take a take 5-7 business days depending on your bank.

10/10 Fantastiskt

Zelda

Gillade: Personal och service och boendets skick och faciliteter
Nice place clean and quiet place
Bodde här 1 natt i oktober 2023
Svar från Chris 25 okt. 2023
We are happy to hear you had a good experience. Thank you for your feed back.

2/10 Väldigt dåligt

Christina

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was very dirty. The carpet was soiled and stained. The room has been smoked in. We were assured it was a non smoking room. The bed was so broken in the middle that we thought it was a double instead of a queen. It was horrible. The young man at check in was completely unconcerned with our complaints. I am questioning whether I will stay with Wyndham in the future.
Bodde här 1 natt i oktober 2023
Svar från Chris 25 okt. 2023
We are sorry to hear you didn't have a good stay. We value our guest feedback and are working on improvements.

4/10 Dåligt

Shu-Chen

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We were there before 2 am. We asked for a room closed the elevator, but we got a last room in the hallway. We think the staff did on purpose. He is not friendly at all.
Bodde här 1 natt i oktober 2023
Svar från Chris 25 okt. 2023
We are sorry to hear you didn't have a good stay. We value our guest feedback and are working on improvements.

6/10 Okej

Vic

Just OK.
It was average. Super * is not the quality that it was before Covid.
Bodde här 1 natt i september 2023
Svar från Chris 25 okt. 2023
We are sorry to hear you didn't have a good stay. We value our guest feedback and are working on improvements.

4/10 Dåligt

Alex

Gillade: Personal och service
Bodde här 2 nätter i oktober 2023
Svar från Chris 17 okt. 2023
We are sorry to hear you did not have a good stay. We do value our customers feedback.

10/10 Fantastiskt

Lindsey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to major highway
Bodde här 1 natt i oktober 2023
Svar från Chris 17 okt. 2023
We are happy to see you had a good stay with us. Thank you for your feedback.

2/10 Väldigt dåligt

Leo

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Chris 17 okt. 2023
We are sorry to hear you did not have a good stay. We do value our customer's feedback.

2/10 Väldigt dåligt

Tingdong

They didn’t clean the room and asked us to bring the dirty towel to the front desk to get the clean towels.
Bodde här 5 nätter i september 2023
Svar från Chris 17 okt. 2023
We are sorry to hear you did not have a good stay. We don't clean the rooms every day. We get you on a cleaning schedule for the 3 or 4th day. We will however clean it if you request it and we do have a sign at the front desk letting guest know of our policies. We do value our customer's feedback.

4/10 Dåligt

Bluch

Bodde här 1 natt i oktober 2023
Svar från Chris 17 okt. 2023
We are sorry to hear you did not have a good stay. We do value our customers feedback.

4/10 Dåligt

Donna, Sioux Falls

Reste med familj och småbarn
Needs to be better kept up. The curtains wouldn’t shut. Not enough plugins. Needed wash clothes and an indoor pool. Kids were disappointed in no indoor pool area. Breakfast full of carbs.
Bodde här 1 natt i oktober 2023
Svar från Chris 17 okt. 2023
We are sorry to hear you did not have a good stay. We are currently under new management; we are working all these items. I am sorry we don't have an indoor pool. We do value our customer's feedback.

2/10 Väldigt dåligt

Emily

Bodde här 4 nätter i oktober 2023
Svar från Chris 28 okt. 2023
We are sorry you didn't have a good stay. We do value our guest feedback and we are working on improvements.

8/10 Bra

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Chris 17 okt. 2023
We are glad to see your stay was good. Thank you for your feedback.

8/10 Bra

Andrew

Gillade: Personal och service
Its a budget hotel no complaints
Bodde här 1 natt i oktober 2023
Svar från Chris 17 okt. 2023
We glad you had a good stay. Thank you for your feedback.

2/10 Väldigt dåligt

Jen

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don’t stay here if you want coffee in your room
Electrical outlets were a joke and they didn’t have coffee makers or even water cups in the room. Bed was hard and room was very hard to regulate the temperate. The walls were paper thin and I could hear people fart in the halls. It was a terrible night.
Bodde här 1 natt i september 2023
Svar från Chris 17 okt. 2023
We are sorry to hear you did not have a good stay. We are not required by Brand Standards to keep coffee makers in the rooms. However, we do have coffee 24 hours in the Lobby. We do value our customer's feedback.