På stranden, vit sandstrand, solstolar och strandhanddukar

Recensioner av The Edgewater Resort and Spa

3.5 out of 5

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 335 av 1008 recensioner" "
8 - Bra i betyg. 393 av 1008 recensioner" "
6 - Okej i betyg. 195 av 1008 recensioner" "
4 - Dåligt i betyg. 60 av 1008 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 1008 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Rasmus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
December 2018.
Nice hotel by the Beach. The resturant whas good but nothing over the top. There is a reef just outside the hotel so there are large rocks in the water (you can’t just run out in the water). Wi-Fi during out stay whas quite pricy (15 dollars for 200mb). The standard of the hotel whas ok.
Bodde här 5 nätter i december 2018

8/10 Bra

Harry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra utgångsläge för fina strandpromenader.
Det var en fin upplevelse att vandra längs nästan öde beacher med de dånade bränningarna från revet som bakgrundsmusik. Mycket fisk i lagunen att beskåda. Vi bodde i en lägenhet med möjlighet att själv fixa maten. Frukosten var bra med mycket exotiska frukter på menyn men inte ost, ägg eller kött. Bra dagligt aktivitetsprogram för både vuxna och barn. Fin restaurangterrass. Bra hotell för barnfamiljer.
Bodde här 7 nätter i januari 2018

10/10 Fantastiskt

Christian, Trollhättan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel just at the beach
Very good hotel next to the ocean. Perfect snorkeling, friendly staff, nice pool for the kids. Overall very satisfied.

8/10 Bra

Tesha

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I thought the food and bar service was not up to standard for a 4 star resort. I travelled by myself and I found it very hard to get food service when I was sitting down and bar staff were not that friendly
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Kelly Erina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely friendly staff. New pool. The resort is on the beach and there is great snorkeling in the Lagoon. 2 steps into the water and you could see fish. Great restaurants at the resort and also close by. Aircon in all rooms.
Bodde här 7 nätter i april 2024

6/10 Okej

Maryanne

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Property was much older and run down than expected. Rooms definitely need a major upgrade. Breakfast was the same everyday. Would have been nice to have a bit of a change each day, even if it was different fruit. Staff were great and very friendly. Kids Club and Spa were good. Sad the slide was removed but the new pool tiles looked good. The country has so much potential but hardly any attractions. Expect a pricey stay as everything is expensive. We hired a car and it was the best thing for us. Many used the local bus or a Taxi but it wasn’t for us.
Bodde här 7 nätter i april 2024
Svar från Edgewater 3 maj 2024
Kia Orana Maryanne, thank you for sharing your thoughts on your recent visit. We read and work though all feedback received. Meitaki Team Edgewater.

10/10 Fantastiskt

Petra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the closeness to the beach. The friendly staff. The island night, the barbecue night...great. The breakfast was great!
Bodde här 9 nätter i april 2024
Svar från Edgewater 2 maj 2024
Kia Orana Petra, thank you for sharing your experience in your reviews. Meitaki team Edgewater

6/10 Okej

Aida

Gillade inte: Personal och service
Bodde här 2 nätter i april 2024
Svar från Edgewater 30 apr. 2024
Kia Orana Aida, thank you for posting a review score on your recent visit. Meitaki team Edgewater

10/10 Fantastiskt

alysha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We will always come back and stay at the edgewater for every visit back to Rarotonga. Massive thank you to Peter & Apii (fiona) who were so amazing with all our kids allowing them to be amoungst the activities hut whenever they wanted too and treating us all like family. You guys will always be in our hearts and our family too. Meitaki atupaka team at Edgewater we love you guys xxx
Bodde här 14 nätter i april 2024
Svar från Edgewater 30 apr. 2024
Kia Orana Alysha, thank you for the kind words regarding your stay and special mention of our superstars Peter and Apii. We will be sure to pass on your feedback. Meitaki Team Edgewater.

6/10 Okej

Cherie

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
We stayed in the old blocks ,810, and 1007 , very very tired, heat pump filters - 810 was clean, 1007 was disgusting , , 1007 wasn’t as tired as 810, if you can afford pay for the superior garden room , I would if we went again, apart from that food was pretty good , drinks coke, water etc were expensive, However they were 600ml bottles, cocktails were great at happy hour , pay with cash as there is a surcharge for credit cards, , Snorkelling out the front was pretty good , we walked up a bit and then floated back down towards the resort, our child is 8 and very confident in the water , there are other resorts with less coal to navigate around for younger kids, however due to this there were heaps more fish at the Edgewater , our child liked the kids club and we found this great to get a few hours of parent time, It is very busy at breakfast, we were there at the NZ school holidays We didn’t have a dinner there. Others that we were with did and they said it was good , and they also went to the “show” and said it was good value for money We would stay again 😊 in a better room 👍
Bodde här 1 natt i april 2024
Svar från Team Edgewater Resort &Spa 2 maj 2024
Kia Orana Cherie, thank you for sharing your experience. We have continuous refurbishment projects in place for the resort, but we are glad to hear that our Garden Superior Room was more to your liking. It is great to hear that you enjoyed happy hour cocktails; kids had fun at the Kids Club whilst you enjoyed your much deserved break. We look forward to welcoming you back to our piece of paradise soon.Meitaki Maata - Team Edgewater

8/10 Bra

Monique

Bodde här 1 natt i april 2024
Svar från Edgewater 30 apr. 2024
Kia Orana Monique, thank you for posting a review. Meitaki team Edgewater.

8/10 Bra

Jacqueline

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Edgewater entertainment is excellent. Great position by the sea. Great for families. The room was a bit tired. Cleaning was good. An honest place. Great people
Bodde här 11 nätter i april 2024
Svar från Edgewater 27 apr. 2024
Kia Orana Jacqueline, thank you for taking the time to post a review on your recent stay. We are glad to see you enjoyed your stay. Meitaki team Edgewater.

8/10 Bra

Rebecca

Gillade: Personal och service
Lovely island and water was amazing but maybe just too many chickens and roasters around resort. But would go back
Bodde här 9 nätter i april 2024
Svar från Edgewater 27 apr. 2024
Kia Orana Rebecca, thank you for posting a review on your recent stay. Meitaki team Edgewater.

10/10 Fantastiskt

annmarie

Reste med familjen
Gillade: Personal och service och bekvämligheter
We booked a room last minute before we flew out. A little taken back at how dated they were. The grounds were fantastic and as you walked round there was a real sense of belonging. I can see ehy people come back here. Beach was great too. We found the food reasonably priced and it tasted great. The staff i couldnt fault.
Bodde här 1 natt i april 2024
Svar från Edgewater 25 apr. 2024
Kia Orana Annmarie, thank you for sharing your experience from your recent visit with us. We will pass on your feedback to the team. Meitaki team Edgewater.

8/10 Bra

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loud, very family friendly. Loud pool and facilities. Nice location. Parking not convenient. Most rooms upstairs…lots of stairs. Great dining options and shows. Friendly staff and nice spa on grounds. Next time I will stay at an adults only for a quieter stay
Bodde här 8 nätter i april 2024
Svar från Edgewater 25 apr. 2024
Kia Orana Karen, thank you for your feedback from your recent visit. We are a family resort so unfortunately with families comes volume which we try to manage as best we can. We appreciate your feedback and will share your comments with the team. Meitaki team Edgewater.

8/10 Bra

Melanie Lisa

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
I have been to the edgewater 8 years ago and the rooms were looking very tired now. We requested for a group of 10 to be together on the ground floor and to have three beds in my room as we were 3 ladies together. So what we got was 3 beds in an upstairs room and not all together. This was put right after night 2 of our 5 night trip. The furst mornjng we were woken from 2am 3am 4.30 by the rooster crowing outside our block and this continued most of the nights. After saying all this the food was excellant and the cocktails were great remember happy hour 5-6pm and their activities programme is varied
Svar från Edgewater 3 maj 2024
Kia Orana Melanie, thank you providing feedback on your recent stay. We were sorry to hear you didn't get the bed configuration you requested but happy to hear the team got it sorted for you. Those local roasters can be frustrating as they are allowed to roam free throughout the island. Thank you for your kind words on the food, cocktails and activities. Meitaki team Edgewater

10/10 Fantastiskt

Steve

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Edgewater is a lovely family resort with great staff and facilities, and cycle scooter and car hire nearby. The bus stops at the resort and it's an easy bus trip to anywhere. We just had our third holiday here and had a great time. The room was clean and well maintained, with great views out across the lagoon.
Bodde här 8 nätter i april 2024
Svar från Edgewater 25 apr. 2024
Kia Orana Steve, was so lovely to welcome you back to Rarodise and The Edgewater Resort & Spa. Thank you for sharing your experience from your holiday and looking forward to your return. Meitaki team Edgewater.

10/10 Fantastiskt

Raihau

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thank you
Bodde här 7 nätter i april 2024
Svar från Edgewater 25 apr. 2024
Kia Orana Raihau, thank you taking a moment to post a review score. Meitaki team Edgewater.

6/10 Okej

Misun

Gillade: Personal och service
:
Bodde här 5 nätter i april 2024
Svar från Edgewater 25 apr. 2024
Kia Orana Misun, thank you for posting a reply score on your recent visit. Meitaki team Edgewater.

8/10 Bra

Philippa

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
We like that we could just hop on s bus that came right up to the reception. We asked for a ground floor room with 3 beds we got a second floor room with 2 beds but by night 3 they had that sorted. The staff did a lovely display for my friend's birthday and the activities staff are great
Bodde här 5 nätter i april 2024
Svar från Edgewater 3 maj 2024
Kia Orana Philippa thank you for taking the time to write a review your feedback is appreciated. We will forward your comments to the team. Meitaki team Edgewater.

10/10 Fantastiskt

Shane Lindsay

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome resort to stay at. Had everything you needed. Really good location
Bodde här 6 nätter i april 2024
Svar från Edgewater 18 apr. 2024
Kia Orana Shane, thank you for posting a review on your recent stay. We will be sure to let the team know. Meitaki team Edgewater.

4/10 Dåligt

Lisa, Redmond

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The staff was very kind and accommodating. The room we stayed in was outdated and had obviously not been thoroughly cleaned in a very long time. The very small pool was overtaken every day by numerous unsupervised children.
Bodde här 3 nätter i april 2024
Svar från Edgewater 25 apr. 2024
Kia Orana Lisa, I'm so sorry we didn't not meet your expectation and appreciate your kind comments on our staff. We will send through your feedback to the management to investigate your concerns. Meitaki team Edgewater

10/10 Fantastiskt

Charmaine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, all so friendly and helpful. Our room was in a perfect spot. Cant wait to go back there again
Bodde här 7 nätter i april 2024
Svar från Edgewater 16 apr. 2024
Kia Orana Charmaine, thank you for your kind words. We will be sure to pass your comments to the team. Meitaki Team Edgewater

10/10 Fantastiskt

Kim

Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Nikol

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property good for families
Bodde här 7 nätter i mars 2024
Svar från The Edgewater Resort & Spa Team 11 apr. 2024
Kia Orana Nikol, thank you for your review. Glad you enjoyed your stay with us.

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place is very clean and the staff is exceptional. The hotel is bigger than I thought which is fine but I wanted a little more quiet
Bodde här 2 nätter i april 2024
Svar från The Edgewater Resort & Spa Team 9 apr. 2024
Kia Orana Kim, thank you for sharing your experience. We are thrilled you found the resort clean and our staff exceptional. It is unfortunate to hear that you were not able to experience a quieter atmosphere, our guests experiences are our top priority. We are committed to improving, and we hope to welcome you back in the future.

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing views, friendly staff, great menu selection, lovely tasting food,
Bodde här 5 nätter i mars 2024
Svar från The Edgewater Resort & Spa Team 9 apr. 2024
Kia Orana Kevin, thank you for your review and we are glad to hear that our views, staff were friendly and welcoming. Also, that our menu selection was satisfying. We hope to be welcoming you back in future.

6/10 Okej

vicky

Gillade: Personal och service
Gillade inte: Renlighet
Beautiful by the beach, rooms a bit tired great views - food average, breakfast buffet could be improved otherwise great for families
Bodde här 7 nätter i mars 2024
Svar från The Edgewater Resort & Spa Team 9 apr. 2024
Kia Orana Vicky, thank you for sharing your recent holiday experience with us. It truly warms our hearts to hear about your time at the beach and to know that you found us to be a welcoming destination for families. We are always working on ways to make our guests stay even better, whether it's through improving our accommodations or enhancing dining experiences. We look forward to welcoming you and your family back in the future for more memories.

8/10 Bra

Kerry Anne

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Lovely resort, lovely staff my only complaint was our room was one of the older rooms and required a bit of maintenance
Bodde här 7 nätter i mars 2024
Svar från Edgewater 5 apr. 2024
Kai Orana Kerry, thank you for posting your review on your recent stay. We will pass on your comments to the team. Meitaki team Edgewater.

8/10 Bra

Leilani

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Most of the staff were very lovely. Air conditioning was nice as was the fan. Room was nice and free breakfast each morning was very handy. Great location. My tv wouldnt work, i went down to let reception know and maintenence had it fixed within the hour. Cons: I think my bed had dustmites as i was itchy and got worsening, almost allergic symptoms each day. The day i left i was worried that i wouldn't be allowed to fly. Theres too many roosters on the property that crow pretty much from 2am onwards.
Bodde här 4 nätter i mars 2024
Svar från Team Edgewater Resort &Spa 6 apr. 2024
Kia Orana Leilani, thank you for taking the time to share your recent experience with us. We’re glad to hear that you enjoyed several features of the property including our friendly staff, refreshing air conditioning, delightful tropical breakfast, and our unbeatable location.We are saddened to hear about the discomfort you experienced due to potential presence of dust mites in your room or bed. Your comfort and well-being are our top priorities. We will take immediate measures to investigate this concern and take corrective action. As for the rooster, we completely understand the frustration they cause. While they are part of the charming island life, we continuously work on managing their presence by implementing programs to catch and relocate. We appreciate your kind words and feedback. It would be great to welcome you back in the future and hope to create more exceptional memories with you.

10/10 Fantastiskt

Beverley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Let us have a late check out due to our plane being delayed. Very helpful staff. Thank you for a lovely stay.
Bodde här 9 nätter i mars 2024
Svar från Edgewater 2 apr. 2024
Kia Orana Beverley, glad we could accommodate your late check out. Meitaki team Edgewater

6/10 Okej

Hereiti

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Personnel à la réception et en restauration accueillant et réactif. Certainement prévoir de rénover les chambres côté jardin qui ont l’air d’être vieillottes, le sol de la chambre assez glissant et collant dès notre arrivée (serpillère faite avec trop de produit nettoyant). La plage est près du récif et la mer était agitée pendant nos trois jours passés là-bas. Le cadre est magique!
Bodde här 3 nätter i mars 2024
Svar från Edgewater 2 apr. 2024
Kia Orana Hereiti, thank you for posting feedback on your stay. We will pass on your comments to the team. Meitaki team Edgewater.

8/10 Bra

Mateara

The breakfast there was no hot meals buffet from our last stay. Would be nice to have that included in your breakfast menu
Bodde här 1 natt i mars 2024
Svar från Edgewater 26 mars 2024
Kia Orana Mateara, all pricing includes a continental breakfast. Cooked breakfast can be ordered daily at a cost. Thank you for your feedback. Meitaki team Edgewater.

10/10 Fantastiskt

Tracey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love the vibe at the Edgewater. Close to town, airport and restaurants. Transport via bus or care hire available. Staff are super friendly. Fabulous spa too. Recent pool and room renovations leave the place looking refreshed. Great for couples or families and groups.
Bodde här 11 nätter i mars 2024
Svar från Edgewater 26 mars 2024
Kia Orana Tracey, thank you for the feedback and details from your stay. We will be sure to pass on your comments to the staff. Meitaki team Edgewater.

10/10 Fantastiskt

christina

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked it all actually no complaints here our room was lovely and reasonably quiet
Bodde här 7 nätter i mars 2024
Svar från Edgewater 23 mars 2024
Kia Orana Christina, thank you for your kind words and so happy to hear you enjoyed your stay at The Edgewater Resort. Meitaki team Edgewater

2/10 Väldigt dåligt

CRAIG

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Their ad on the Expedia site said there was a swimming pool and showed a picture which was lovely. When I checked in, they told me the pool was in repair and they had a temporary stand up small little area. I have medical conditions and I need to have a swimming pool for stretching. I could not stay there… They promised me a refund in total within one week I should have it… But as of today which is one week I do not have it. They also took me to a Sister company owned by the same people and I couldn’t stay there either. Their swimming pool Was so small and so crowded with people and I was warned that at 10 o’clock that if the noise was continuing, I should go to the front desk and complain. I checked out of there and found another hotel. and it was perfect… I am still waiting on my refund , if it shows up, I’ll be glad to change Review…
Bodde här 6 nätter i mars 2024
Svar från Team Edgewater Resort &Spa 5 apr. 2024
Kia Orana Craig, thank you for your review. It's unfortunate that we were not able to meet your holiday experience. Since posting your review, we hope you have received our email confirming that your refund was processed.We hope to have the pleasure of hosting you in the future and providing you with a truly memorable stay.

8/10 Bra

Lei

Reste med sin partner
Gillade: Personal och service
It’s pretty big
Bodde här 1 natt i mars 2024
Svar från Edgewater 15 mars 2024
Kia Orana Lei, thank you for taking the time to post a review score. Meitaki team Edgewater

8/10 Bra

Connie

Gillade: Renlighet och personal och service
Front desk staff was very friendly and helped with questions at any given time.
Bodde här 1 natt i mars 2024
Svar från Edgewater 15 mars 2024
Kia Orana Connie, thank you for the lovely post we will be sure to let the team know. Meitaki team Edgewater

10/10 Fantastiskt

Jean - Pierre

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a wonderful place to stay, close to most activities around the Island. Staff are friendly, helpful and nothing seems to much for them. Safe swimming beach is 2 minutes from your room, what more could you want. Highly recommend and we will definately be going back, only this time for much longer. Thank you Edgewater staff. JP & Jenny - March 2024
Bodde här 5 nätter i mars 2024
Svar från Edgewater 15 mars 2024
Kia Orana Jean-Pierre, thank you for your kind words from your recent stay. We were so happy to hear your feedback and will be sure to pass on your kind comments to the staff. Meitaki team Edgewater.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a great time and appreciated the friendly and responsive staff
Bodde här 1 natt i mars 2024
Svar från Edgewater 15 mars 2024
Kia Orana Richard, thank you for taking the time to send a review and mentioning the friendly and responsive staff. Meitaki from us all at The Edgewater resort & Spa.

8/10 Bra

Brendan

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Cheap & cheerful. A little bit run down and shabby, but I think that is reflected in the price. Staff were great. Cooked breakfast was very average.
Bodde här 7 nätter i februari 2024
Svar från Edgewater 15 mars 2024
Kia Ora Brendan, thank you for taking the time to post a review. Meitaki team Edgewater.

10/10 Fantastiskt

Mateara

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Prompt service at Check In. Room was really nice and comfortable and breakfast in the morning was delicious. Awesome service.
Bodde här 1 natt i februari 2024
Svar från The Edgewater Team 1 mars 2024
Kia Orana Mateara,Thank you for providing feedback following your recent stay with us. We are glad to hear that your stay with us was an enjoyable one; particularly with regards to the service, room and daily tropical breakfast spread. We hope to one day have the opportunity to host you again and wish you all the best for the year ahead! Meitaki Ma'ata & Kia Manuia,The Edgewater Team.

10/10 Fantastiskt

Aroha Te

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Edgewater Resort is amazing. The staff are lovely, always greet you with a smile and always happy to help with any query. Altho the pool was under construction they compensated in other ways. The lagoon was right at your doorstep. Room service 10/10 House Keeping 10/10 kid Friendly 10/10 Daily Activities 10/10 Would definitely recommend to others and definitely go back.
Bodde här 9 nätter i februari 2024
Svar från The Edgewater Resort & Spa 24 feb. 2024
Kia Orana Aroha, thank you for the feedback and review score from your recent visit with us. We will be sure to pass on your feedbcak to the team. Meitaki team Edgewater

4/10 Dåligt

Gabriele

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Zuerst das Positive: Das Personal war ausnahmslos freundlich und zuvorkommend. Zu unserem Zimmer: Die gesamte Anlage ist mehr als in die Jahre gekommen. Gegen "alt" ist auch nichts einzuwenden - wenn es sauber ist. Unser Zimmer war schmutzig - vor allen Dingen im Bad waren Staub und viele Haare zu finden. Es roch muffig und schimmelig, die Klimaanlage funktionierte nicht. Das Frühstücksbuffet war sehr eingeschränkt.
Bodde här 1 natt i februari 2024
Svar från The Edgewater Resort & Spa 20 feb. 2024
Kia Orana Gabriele, thank you for your recent feedback on the resort. We appreciate all feedback and will pass on your comments regarding staff and decor to the management. Meitaki team Edgewater.

10/10 Fantastiskt

Arjun Anil Kumar

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and great stay!
Bodde här 4 nätter i februari 2024
Svar från The Edgewater Resort & Spa 20 feb. 2024
Thank you for your feedback. Meitaki team Edgewater

10/10 Fantastiskt

Renee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
5 of us rented a 3 bdrm garden villa, which was way bigger than we expected. Had everything we needed. Was a great time to go to Raro & Edgewater as it was a bit quieter that other times weve been
Bodde här 6 nätter i februari 2024
Svar från The Edgewater Resort & Spa 20 feb. 2024
Kia orana Renee, thank you for your feedback on your recent visit. The Villas are a great size for a bigger party and we are so happy to hear you enjoyed them. We appreciate your comments. Meitaki team Edgewater.

8/10 Bra

Rosalind, Kailua-Kona

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only there for 12 hrs
Bodde här 1 natt i februari 2024
Svar från The Edgewater Resort & Spa 20 feb. 2024
thank you for posting a score. Meitaki team Edgewater.

8/10 Bra

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were so friendly , nothing was too much to ask their dedication to making your holiday memorable was remarkable The proximity to the sea us a major draw The lavk of a swimming pool due to an upgrade was a temporary minus
Bodde här 5 nätter i februari 2024
Svar från The Edgewater Resort & Spa 20 feb. 2024
Kia Orana Christopher, thank you for you feedback on your recent stay. We will be sure to pass on your information to the team. Meitaki team Edgewater

6/10 Okej

Lisa

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was well maintained and most of the staff were great , unfortunately on departing after everything had been paid for they informed me I'd been charged the wrong room rate and was charged an extra $203 for my stay which really wasn't my fault , tried discussing it with them but got nowhere so just paid the $203 ( but looking at my bank statement they charged me $211 ???). Will not be returning there, very disappointed
Bodde här 6 nätter i januari 2024
Svar från The Edgewater Team 6 mars 2024
Kia Orana Lisa,Thank you for providing feedback following your recent stay at our Resort.I would like to sincerely apologize on behalf of our team for the inconvenience caused to you during your departure and to also clear up the miscommunication of the correct information from my team regarding your room payment. Firstly, your room rate was correct, however, on arrival the team did not collect the full amount from you which included your first night of stay and as a result you were undercharged - please accept my humble apologies for the communication of this to you in saying that you were charged the wrong rate which was not the case.Secondly, the extra amount charged that you see was to account for the standard 3.5% processing fee on all international cards - I do sincerely apologize if this was not explained to you thoroughly upon payment. Once again, we are so very sorry for the miscommunication and misinformation of your booking with us on deaprture. Please rest assured that your feedback will be highlighted and passed on to the team for immediate attention and resolution to ensure a non-recurrence for future. Despite this, we are glad to hear that the property was to your liking and that most of our staff were able to provide good service to you during your stay. Humble apologies once again from our team to you and we wish you the very best for the year ahead. Meitaki Ma'ata & Kia Manuia,The Edgewater Team.

10/10 Fantastiskt

Edmund

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Went there for my 60th birthday and to rest and relax. Great staff and meal options and complimentary Wi-Fi as a birthday present. Didn't see a single unhappy face there and our room attendant - Sulu - was amazing!
Bodde här 10 nätter i januari 2024
Svar från The Edgewater Resort & Spa 20 feb. 2024
Kai Orana Edmund, thank you for your lovely comments. We will be sure to pass on your comments to Sulu. Meitaki team Edgewater.