Familjehotell i Raton

“They answer your call quickly if you have issues”

“The view was exceptional. It was a great location. The indoor pool, hot tub & pool table were fun for the kids. You could tell they were working on fixing up the place. The room & grounds were very clean. Staff was really friendly and helpful. For the price it was above our expectations.”

“Absolutely the worst place we've ever stayed! Its a dirty home with kids running the front desk. The room we got still had feces in the toilet and on the tub. We checked out the same day we checked in!”

“For a quick stay on a budget the place was perfect. I did not like that a family member who doesn’t speak English went into my room to clean up apparently and left everything half way done. When I walked into my room I got scared thinking someone had been through my things. The Bed was undone, sheets on the floor or the sofa. I complained and front desk lady had a bad attitude but she did accompany me up to my room and changed the sheets. She was really rough around the edges and could have...

“Pathetic place! They confirmed the booking but never let us checkin as they dis not respond to the calls. We were stranded on the roads at 3am in the midnight with a small kid along. Finally had to book at Quality Inn paying double the charges and make our arrangements. This is highly unacceptable n unprofessional! Never going to recommend this property!”

“The room was nice , the pool was warm and clean. The room could use a ceiling fan or box fan. Other than that it was great!”

“My room was clean. But the TV had a clicking sound. The bathroom overhead light continued to go off and on. There was minimal water pressure in the shower. There was no exhaust vent in the bathroom, and for some strange reason 12x24 floor tiles were installed on the ceiling in the bathroom too!!! Yikes, kinda scary. This was room 118.”