We are so happy with our stay at the hotel Graal. It was so refreshing to experience a hotel where everyone held a high service level and a great deal of pride in their work, despite being in one of the most touristy areas of Italy. The reception staff did their utmost to help us and give great tips for hiking, the restaurant kept open late to accommodate for our late arrival, the breakfast staff did their utmost to care for our every need. Their pastries are fantastic and the tiramisu the best we’ve ever eaten. The hotel interior could do with a bit of an update but with all other things considered and its amazing view, location and great staff - and at a reasonable price too - we feel very lucky to have found it.