Hotell i Rayville

“Unfortunately, our experience at The Elms did not live up to the expectations or the price we paid for our 3-night stay. Given the premium rates, especially for a busy weekend, we expected a higher standard of cleanliness, comfort, & attention to detail. Upon arriving late at night, I got into bed only to discover what appeared to be a blood stain on the bedding right my eye level. The bed also did not have a proper duvet cover, just an insert covered by sheets, which was disappointing for a...

“Staff was very friendly, helpful. Rooms not very well maintained. Not very clean. Breakfast was not really breakfast. Lobby area too small.”

“Everything was really clean, the breakfast was better than the normal continental breakfast. And the staff was very friendly.”

“This was a pretty standard hotel. The bathroom had been remodeled but appeared to be unfinished. There were refillable dispensers for body wash, shampoo and conditioner in the shower. The bed was comfortable and the room clean. The breakfast was pretty standard. There was a waffle machine, biscuits, sausage and gravy and numerous breads. No fresh fruit. Coffee, tea and juice. OK for one night while traveling”

“Thank you!”

“The staff were helpful and friendly. The breakfast was pretty good (variety of options); the waffles were a highlight for my fam. Our room was rather clean, and the bathroom was amply spacious. The pool was a bonus!”

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“Clean room and comfortable bed”

“I was initially given a terrible room. The door was in the elevator lobby! The room was small, dark, and had a bit of a smell. I went back to the front desk and said it was unacceptable. The lady at the desk said it might be difficult to move me, because they were full, but she looked at it for quite a while and was finally able to change me to a normal room. I very much appreciated her efforts. That room was much better, but truly, this hotel needs some work. It gives an old, worn impression...

“Nice location but other things pretty disappointing, Our room, the bed was located right by the door. Noise was right there so it felt like I was laying out in the hallway. There was a wedding and reception which was going to be noisy (understandable) but 11 pm kids running up and down the hallway screaming and slamming doors. I called the place from my cell phone and asked if that was part of the experience I was supposed to have. No apology from him. I did not call angry, I was very polite....

“The property was filthy the tubs were not cleaned and slow to drain the pool was dirty with a black ring around the pool the gym equipment did not work the staff and management were rude”

“My non-smoking room smelled of cigarette smoke. I had to leave after one night even though I paid for 2 nights”