Hotell nära Redcar Esplanade

“Radiators not warm, did not stay. Too cold in the room. Manager said no other room available. I asked for a refund. Not good enough for a 3 star.”

“The staff were so friendly and helpful. Updated me when they had changed my booking due to maintenance works. It was overall a lovely stay.”

“The place isn't clean,the doors aren't functional,the service,no access to clean water,had to use water from toilet,which are not very clean,the Lady is very old,fogetful,spent standing in the cold cos she didn't me the access code,terrible place.”

“Basic but clean and comfortable, decent value for the price. Each apartment is 2-bed so kitchen and bathroom are only shared with one other guest room. Was upgraded from single to a double for no extra charge. The people upstairs were up all night but that could happen anywhere.”

“Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay”

“The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

“Mycket bra ”

“Resa med 2 vänner och bodde i ett trebäddsrum. Fönstren i rummet satt högt upp vilket gav en känsla av att man bodde i en källare fast vi var på andra våningen. Rymligt rum. Hotellet har en vacker utsikt över havet. Trevlig personal och prisvärt.”

“In nice grounds old listed building plenty of character staff helpful parking OK. Negatives drinks expensive & food in both grill & restaurant disapointing”