Familjehotell i Reñaca

“Habitación pequeña pero bien mantenida y y muy buena atención ”

“Todo bien! ”

“Centralt och bra frukost”

“The location and views at this hotel are fantastic, but unfortunately, the experience didn’t live up to the high price tag. Several aspects were disappointing: the gym was unavailable, the spa was fully booked for our entire stay, and the indoor pool was dirty. We booked the jacuzzi, but it was cold upon arrival and only started warming up after 40 minutes—by then, our time was up as the next guests arrived. Breakfast was decent, with clean and simple options, but the coffee was awful. Staff...

“I was disappointed by some of the staff who although knew well that we were tourists and did not reside in Chile, still went ahead and charged us government tax of about 90.00 USD. They then refused to reverse it and told us to go to customs at the airport and ask them to reverse it. The customs refused. There were some staff members that were nice and helpful in other ways but this tax issue made our experience so negative.”