Stadsutsikt från boendet

Recensioner av Ramada by Wyndham Reno Hotel and Casino

3 out of 5
Ramada by Wyndham Reno Hotel and Casino
1000 E 6th Street, Reno, NV

Recensioner

5,8
10 - Fantastiskt i betyg. 316 av 1534 recensioner" "
8 - Bra i betyg. 271 av 1534 recensioner" "
6 - Okej i betyg. 285 av 1534 recensioner" "
4 - Dåligt i betyg. 257 av 1534 recensioner" "
2 - Väldigt dåligt i betyg. 405 av 1534 recensioner" "

6,0/10

Renlighet

7,2/10

Personal och service

5,4/10

Bekvämligheter

5,4/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Pedro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bueno
Bodde här 1 natt i maj 2024
Svar från GM 17 maj 2024
Dear Pedro, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

ben

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This is in a bad area.
Bodde här 1 natt i maj 2024
Svar från GM 15 maj 2024
Dear ben, We are sorry that the area of the hotel did not meet your expectations and negatively impacted your stay. We appreciate you choosing us and hope to host you again should you return to our city. Thank you for your feedback. Sincerely, Lisa Tymann, GM

10/10 Fantastiskt

Tracey

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
kindness
Bodde här 1 natt i maj 2024
Svar från GM 14 maj 2024
Dear Tracey, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Lisa Tymann, GM

4/10 Dåligt

Annemarie

Gillade inte: Boendets skick och faciliteter
Old and dated hotel with a sickly sweet smell like air freshener trying to cover up cigarette smoke. Clock radio didn’t work in 912. Pillows were lumpy and linens were old. No duvet. In a dodgy part of town.
Bodde här 1 natt i maj 2024
Svar från GM 13 maj 2024
Dear Annemarie, I apologize for your negative experience at our hotel. We are genuinely sorry for not meeting your expectations. Your feedback is valuable to us, and we appreciate you taking the time to write to us. We hope that we can have the chance to welcome you back and provide you with a more enjoyable experience. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Angelica

Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There’s so many homeless people around, the outside is dirty, the rooms are nasty. I walked into the room and walked right out. I just couldn’t stay there.
Bodde här 1 natt i maj 2024
Svar från GM 8 maj 2024
Dear Angelica, We are sorry to hear that you have decided not to stay with us. We understand that you expected impeccable accommodations, and we apologize for falling short of your expectations. We empathize with your frustrations and would like to assure you that we will be sharing your review with our team so that we can make the necessary changes to improve guest satisfaction. If your travels bring you back to our area, we hope you will consider staying with us again. Sincerely, Lisa Tymann, GM

4/10 Dåligt

Larissa

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
old
Bodde här 1 natt i maj 2024
Svar från GM 8 maj 2024
Dear Larissa, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Lisa Tymann, GM

8/10 Bra

Oscar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The area looks old and unsafe.
Bodde här 2 nätter i maj 2024
Svar från GM 8 maj 2024
Dear Oscar, We appreciate your feedback. Our staff members reside and engage in social activities in the area and consider it to be very safe. However, we apologize this was not your experience. We hope that you will give us another opportunity to serve you in the future. Thank you for choosing to stay with us. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Rosalinda

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very dirty very unsafe NO SOAP not even Handsoap needs a new location or a huge remodel. Staffing was polite
Bodde här 1 natt i maj 2024
Svar från GM 7 maj 2024
Dear Rosalinda, Thank you for staying with us and we appreciate your feedback. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Lisa Tymann, GM

8/10 Bra

Sharon

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
It was fine except for the area.
Bodde här 1 natt i april 2024
Svar från GM 7 maj 2024
Dear Sharon, I'm glad you enjoyed our hotel. We live and work in the area, and find it to be very safe overall. We value your feedback and thank you for staying with us. Sincerely, Lisa Tymann, GM

4/10 Dåligt

Brian

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dirty shower tub and do not have soap, shampoo, and tissue for my 3 days stay.
Bodde här 3 nätter i april 2024
Svar från GM 4 maj 2024
Dear Brian, I’m sorry that you found our bathroom toiletries and housekeeping service underwhelming; please forgive us. Guest satisfaction is our highest priority, and I regret that we left you disappointed. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Kathryn

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing good to say
Bodde här 2 nätter i april 2024
Svar från GM 3 maj 2024
Dear Kathryn, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Lisa Tymann, GM

6/10 Okej

DIANE

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel is very old. The front desk agents are sitting on old raggedy chairs.
Bodde här 3 nätter i april 2024
Svar från GM 2 maj 2024
Dear DIANE, We're dedicated to ensuring your happiness. We apologize for any missteps during your visit and value your input to enhance future experiences. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Justin

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
The surfing area is not well lit. Lots of shady people wearing sunglasses at 10pm hanging around outside.
Bodde här 1 natt i april 2024
Svar från GM 3 maj 2024
Dear Justin, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Terika

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Not a place I'd ever stay at ever again.
Bodde här 3 nätter i april 2024
Svar från GM 2 maj 2024
Dear Terika, We sincerely apologize for the inconvenience caused. Your feedback is appreciated and we strive to exceed your expectations in the future. Thank you. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Elia

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från GM 2 maj 2024
Dear Elia, Our top priority is to provide exceptional hospitality. We apologize for not meeting your expectations and appreciate your feedback. We hope to exceed your expectations on your next visit. Sincerely, Lisa Tymann, GM

6/10 Okej

Jacqueline

Reste i grupp
Gillade inte: Bekvämligheter
Need to updated!
Bodde här 1 natt i april 2024
Svar från GM 30 apr. 2024
Dear Jacqueline, We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Lisa Tymann, GM

10/10 Fantastiskt

Joe

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Restaurant within the casino very smoky for a non-smoker’s.
Bodde här 1 natt i februari 2024
Svar från GM 30 apr. 2024
Dear Joe, Thank you for your 5/5 review of our hotel. I regret that you did not fully enjoy your experience when visiting the casino's restaurant. We appreciate you choosing us and look forward to your return. Best, Lisa Tymann, GM

2/10 Väldigt dåligt

John, Brighton

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Terrible hotel for only the most desperate. Smells like a pile of cigarettes in the lobby. Lots of homeless milling around the parking lot. The room had no view of the parking lot. And finally, there was some sort of horrible staining in the bathroom. I refused to stay and want a refund. The only good part was the host was nice.
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear John, We are sorry to see that you chose to cut your time short with us. You are right in expecting meticulous accommodations and we apologize that fell short of expectations. We sympathize with your frustrations and would like to assure you that we will be communicating your review to our team so we may amend it to enhance guest satisfaction. Should your travels bring you back to our area, we hope you will think of us. Sincerely, Lisa Tymann, GM

6/10 Okej

Cory

Reste med familjen
Gillade: Bekvämligheter
When I chose this motel I chose this because I thought I would get a continental breakfast. There was none .This is false advertisement. I like to be reimburse. I had to pay for breakfast that I thought it was given by the hotel.
Bodde här 3 nätter i april 2024
Svar från GM 29 apr. 2024
Dear Cory, We try to be as transparent as possible regarding our hotel amenities, so I regret that we fell short in this area. Thank you for your feedback as it allows us to improve communications. We hope to host you again with a more pleasurable impression and experience. Sincerely, Lisa Tymann, GM

6/10 Okej

Michelle

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
We heard gun shots not far away from the hotel in the middle of the night, felt a little unsafe
Bodde här 2 nätter i april 2024
Svar från GM 29 apr. 2024
Dear Michelle, Thank you for choosing us. We apologize that your visit was not exceptional and appreciate your feedback. We hope to exceed your expectations next time. Sincerely, Lisa Tymann, GM

10/10 Fantastiskt

Maria

Gillade: Renlighet och personal och service
Close to everything
Bodde här 1 natt i april 2024
Svar från GM 30 apr. 2024
Dear Maria, Thank you for staying with us! It is great to know that our location was a major factor in the enjoyment of your stay. We appreciate your business and the fact that you took the time to share your thoughts. Best, Lisa Tymann, GM

8/10 Bra

heather

Gillade: Personal och service och boendets skick och faciliteter
I mean its in a terrible area of town. Lots of homeless people outside. Run down neighborhood surroundings
Bodde här 1 natt i april 2024
Svar från GM 28 apr. 2024
Dear heather, Thank you for taking the time to share your review of your recent experience at our hotel. We look forward to hosting you again. Best, Lisa Tymann, GM

2/10 Väldigt dåligt

Jeremy

Horrible customer service upon check out
Bodde här 1 natt i april 2024
Svar från GM 28 apr. 2024
Dear Jeremy, We have a dedicated staff who normally receive high marks for service, so I regret that we fell short and for your overall poor impression. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again. Sincerely, Lisa Tymann, GM

4/10 Dåligt

Cheka

Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was very disappointing. The first room that I got into was not even clean. The toilet paper was on the ground in the bathroom and the bed looked like someone slept in it. When I went downstairs to let the attendant know, she did apologize, which I appreciate, and she got me a new room. This room was also dirty. The bathroom was very disgusting and it also had hair in the drain . I didn’t go back downstairs because I was extremely exhausted especially from traveling here from Wisconsin. This is very disappointing. I would NOT recommend.
Bodde här 1 natt i april 2024
Svar från GM 27 apr. 2024
Dear Cheka, We are genuinely sorry to hear that your experience with us fell short of your expectations. Please accept our sincere apologies for any inconvenience caused. We value your feedback on the cleanliness of the room, and we are grateful for your honest comments. Your feedback is crucial to helping us improve our services, and we are committed to making the necessary changes to ensure that you have a more enjoyable stay in the future. Thank you for choosing to stay with us!Sincerely, Lisa Tymann, GM

10/10 Fantastiskt

david

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 4 nätter i april 2024
Svar från GM 27 apr. 2024
Dear david, Thank you for your wonderful review of our Ramada! We were honored to have you as our guest and glad to hear that you enjoyed your stay with us. Your feedback means a lot to us and we hope to have the pleasure of welcoming you again the next time you visit our town! Best, Lisa Tymann, GM

10/10 Fantastiskt

Cody

Bodde här 1 natt i april 2024

6/10 Okej

john

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 26 apr. 2024
Dear john, Thank you for choosing us. We apologize that your experience was not exceptional, but we appreciate your feedback and hope to exceed your expectations in the future. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Nina

Bodde här 5 nätter i april 2024
Svar från GM 15 maj 2024
Dear Nina, We appreciate you taking the time to review our hotel. We can't wait to have you back and ensure you have an outstanding experience. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Bruce

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This hotel sucks., Criminal all night long in the parking lot, casino if you can call it that. The staff were rude and sucked. The rooms sucked. Dirty. Service sucks, no pool or real restaurant. I will never never stay there again.
Bodde här 2 nätter i april 2024
Svar från GM 24 apr. 2024
Dear Bruce, I'm sorry to hear that we failed to meet your expectations during your stay and that you didn't have a pleasant experience. We always strive to leave our guests with a positive impression of our hotel, and it's disheartening to know that we fell short in your case. Please accept my sincere apologies for any shortcomings on our part. We would be honored to have the opportunity to make it up to you and provide you with a much better experience on your next visit. Sincerely, Lisa Tymann, GM

4/10 Dåligt

Dorothy

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The desk staff was friendly and efficient. Our disappointment was with the room and restaurant. Our room had only one bar of soap, no shampoo, no conditioner, no garbage can, no kleenex, no hand towels, and the faucet in the shower was broken and made it difficult to get hot water. There was a restaurant advertised, but it only served hamburgers for dinner, no salads or other sandwiches. A true disappointment for us after a long day of travel.
Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear Dorothy, We are sincerely sorry that your accommodations were not met with our excellence in quality and care. Additionally, I apologize that the restaurant offerings did not meet your expectations. We value your feedback and hope to have the opportunity to welcome you again for a more pleasurable experience and positive impression. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Doug

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Room was run down and dirty. Mattress falling apart. Bathroom not clean. Parking lot full of drug users & prostitutes.
Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear Doug, Thank you for taking the time to provide feedback on your recent stay. I immediately became disheartened when reading your review. Please accept my deepest apologies regarding our less-than-stellar housekeeping and the lack of attention to detail. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review and we hope to have the opportunity to provide a more pleasurable experience. Sincerely, Lisa Tymann, GM

8/10 Bra

Grace

Reste med familjen
Gillade: Personal och service
Like: it was close to the venue where we need to go; well lit parking lot Not like: there were some group of shady people outside the casino of the hotel that hang out there all the time, made us felt anxious and uncomfortable
Bodde här 2 nätter i april 2024
Svar från GM 23 apr. 2024
Dear Grace, It is wonderful to hear you had a nice stay overall at our hotel due to our location and well-lit parking lot. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Lisa Tymann, GM

2/10 Väldigt dåligt

Annie

Reste med familj och småbarn, Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Checking in was a nightmare. Our room wasn’t clean so they offered me a new room, on the pet floor. I said no. Waited another 1.5 hours for my room to be cleaned and it still wasn’t so I opted for a pet room. It was cleanish for the most part but I did have to call down to the desk because a dog was barking! We were given two towels for our stay for three days and I asked for new clean ones and they didn’t have any! The hotel is connected to a casino so it’s a very sketchy neighborhood and people standing around
Bodde här 3 nätter i april 2024
Svar från GM 28 apr. 2024
Dear Annie, We sincerely regret your experience. I apologize that we did not have a room ready for your arrival. This is not up to our standards and we are constantly working on improving the quality of service provided; I hope that you will give us another opportunity to provide you with the exceptional stay our guests have come to expect. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Cami

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Find somewhere safer with enough staff
Bodde här 3 nätter i april 2024
Svar från GM 23 apr. 2024
Dear Cami, We apologize that you did not like the area around the hotel and for any lapses in service. We live and socialize in the area and consider it very safe. We regret that you did not feel the same way, and we apologize that it had a negative impact on your hotel experience. We appreciate your feedback and hope to have the opportunity to host you again. Sincerely, Lisa Tymann, GM

10/10 Fantastiskt

JUAN CARLOS

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024
Svar från GM 23 apr. 2024
Dear JUAN CARLOS, We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us. Sincerely, Lisa Tymann, GM

8/10 Bra

Donald

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från GM 26 apr. 2024
Dear Donald, Thank you for taking the time to share your experience with us. We are grateful for your support and look forward to hosting you again soon. Best, Lisa Tymann, GM

10/10 Fantastiskt

Lily

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Price is reasonable and hotel is clean and kids friendly
Bodde här 1 natt i april 2024
Svar från GM 22 apr. 2024
Dear Lily, We truly appreciate your kind words! Thank you for taking the time to write a generous review, and most importantly, thank you for choosing us as your host. It was a pleasure to have you as our guest, and we hope to welcome you back to the area in the near future. Best, Lisa Tymann, GM

8/10 Bra

David

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Check-in was normal. The first thing they said was not to walk off the hotel grounds as it was not safe...DAY OR NIGHT! The room was dirty...I realize that it is an older hotel, but the room really DID NOT look anything like what we saw online. The carpet was really old and terribly stained. After seeing how dirty my socks were, I didn't take my shoes off for the duration of our stay. The carpet was not fully vacuumed as there were crumbs.
Bodde här 2 nätter i april 2024
Svar från GM 22 apr. 2024
Dear David, Thank you for taking the time to provide us with your feedback and for choosing to stay with us. We would like to apologize for the unpleasant experience you had during your stay. We understand that cleanliness is a top priority for our guests, and we regret that your room did not meet your expectations. Your valuable comments have been shared with our housekeeping team, and we will take all necessary steps to improve our service. Thank you once again for bringing this to our attention. Sincerely, Lisa Tymann, GM

4/10 Dåligt

Joshua S, Dallas

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
.
Bodde här 2 nätter i april 2024
Svar från GM 22 apr. 2024
Dear Joshua S, Our aim is to ensure that our guests feel comfortable and satisfied during their stay with us. We apologize for any inconvenience caused during your visit and appreciate your feedback on reviewing our hotel. We hope to have the opportunity to serve you better on your next visit to the area. Sincerely, Lisa Tymann, GM

6/10 Okej

Mark

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The accommodations here are adequate. Inside the hotel proper feels like basic, sanitary shelter. The veteran staff does their best to maintain this basic level of safe, clean shelter with minimal amenities but working toilets and showers, clean sheets, steady AC. Outside the property doors, however, the atmosphere is take-your-chances hard-luck Skid Row. I am reasonably comfortable with urban grit, and while I didn’t feel personally threatened, this part of town east of downtown put me on guard. I gave a lot of people a wide berth. I hope Ramada and Wyndham are doing their part to support healthy living conditions in this part of town. I’d be interested to know how concerned individuals might support that effort. Meanwhile, this hotel and neighborhood really give off the vibe of being places of last resort.
Bodde här 3 nätter i april 2024
Svar från GM 23 apr. 2024
Dear Mark, It appears that there were some aspects of your stay that you found enjoyable, but we apologize for not fulfilling all of your expectations. We appreciate you taking the time to share your feedback with us, as it is valuable to us. We will use your comments to identify areas that require improvement, and we hope that you will give us another chance to provide you with an improved experience. Sincerely, Lisa Tymann, GM

6/10 Okej

Joe

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Remote for tv did not work. Very few working lights. Carpet needed stretching and seemed to be dirty. No hangers.
Bodde här 1 natt i april 2024
Svar från GM 22 apr. 2024
Dear Joe, We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your comments with the hotel management, and I trust that the actions to be taken will make your next stay with us better than the last. Sincerely, Lisa Tymann, GM

8/10 Bra

Jewell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Well lite n easy access to getting in!
Bodde här 1 natt i april 2024
Svar från GM 16 apr. 2024
Dear Jewell, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to our area. Best, Lisa Tymann, GM

8/10 Bra

Porntip

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Michelle

Bodde här 1 natt i april 2024

8/10 Bra

Katherine

Gillade: Renlighet och bekvämligheter
Y
Bodde här 1 natt i april 2024
Svar från GM 16 apr. 2024
Dear Katherine, We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area. Best, Lisa Tymann, GM

10/10 Fantastiskt

Herminia

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
personas muy honesta y amables. Very honest workers and kind👍
Bodde här 2 nätter i april 2024
Svar från GM 8 apr. 2024
Dear Herminia, We appreciate your recognition of our commitment to exceptional customer service. Thank you for choosing us and we look forward to serving you again. Best, Lisa Tymann, GM

10/10 Fantastiskt

Noemi

Me encantó está confortable !
Bodde här 2 nätter i april 2024
Svar från GM 8 apr. 2024
Dear Noemi, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel. It was a pleasure to host you, and we look forward to welcoming you back soon. Best, Lisa Tymann, GM

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service
Bodde här 1 natt i april 2024
Svar från GM 8 apr. 2024
Dear Lori, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Lisa Tymann, GM

6/10 Okej

Nicholas

Reste med familjen
Gillade: Renlighet och personal och service
The staff is top notch for what they are working with. Security is a joke and the casino reminds me a lot like Vegas Vacation with Chevy Chase. The outside had a lot of issues with people being intoxicated and homeless, I would have felt safer if security would have at least patrolled the parking lot. I was even asked if I wanted to buy drugs while I was out in the parking lot
Bodde här 4 nätter i april 2024
Svar från GM 8 apr. 2024
Dear Nicholas, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Lisa Tymann, GM

2/10 Väldigt dåligt

Adelita

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 8 apr. 2024
Dear Adelita, Ensuring the highest level of hospitality is our top priority. We apologize for not meeting your expectations and appreciate your feedback. We hope to serve you better on your next visit. Sincerely, Lisa Tymann, GM