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“No fridge, linen was dirty, towels are very old and cannot even dry the body, no toilet paper, amenities needed topping up, hair on the floor, place not vacummed, smelly room as no windows. Would not recommend this hotel at all..”

“The location is perfect. Close to all the malls and not far from the train station and from the city. The staff is very friendly and helpful. They offer you a great service. After one night they gave me a free upgrade to a superior room. And the massage on the 5th floor is amazing. Thank you so much guys. I will never forget my stay and recommend staying at the Gino Feruci Kebonjati when visiting Bandung. Hope to see you again.”

“Nice hotel for family trip.”

“Goed”

“We arrived late for check in at 3pm..,when we got there contacted the host ,we waited for a while till he arrived and once he arrived he told me the room wasn’t ready and it’s already 3:40 ish..,I asked him will it be ready in 15 mnts..?,he said he’ll tried his best..,I contacted him over and over again to ask weather the room’s ready ..,he told me to be patient and understanding..,but time had showed 4:30..,and he finally came to the lobby to tell us that it’s ready and escorted us to the...

“Arrive 13:20, can't be checked in until exactly 1400...5 fl NO ROOM AVAILABLE?? Terrible!! DON'T DISTURB SIGN ON because the door key was inserted, removing the key, sign off!! I DON'T NEED THEM TO CLEAN THE ROOM, BUT SINCE NO SIGN, THEY GO INSIDE. VERY DIRTY WITH WATER STAINS, TOWELS, MY KITCHEN TOWEL CLEANED THAN THAT.”

“Got a problem with check-in. The receptionist confuse with my reservation. Wifi is really bad in my room. Never getting any connection.”