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“Clean room and adequate facilities”

“Thank you to all the kind and generous staff at the Hotel, front desk, gym, security and house keeping. However, I conspicuously noticed the power hierarchy between the staff and management. The arrogant bosses pausing and watching the Afrikan black staff in a very intimidating manner. Waiters were so nervous that one waiter dropped a tray because of the intimidating precence of the boss! Please treat your employees with kindness. You are a guest in their country and you are both benefiting...

“Ett billigt och mycket bra hotell. Maten är förvånansvärt god! Det är ett stort pluss att de har gratis transfer till och från flygplatsen i bra bil. De talar inte så bra engelska men det fungerar och ägaren till hotellet talar bra engelska. ”

“The facility and staff was very good.”

“Good ”

“Meidän perhe viihtyi niin hyvin, että jäimme vielä yhdeksi ylimääräiseksi yöksi. Huoneet ovat hyvin varusteltuja, perhehuoneessa oli hyvin tilaa ja iso kylpyhuone. Pihalla oli keinut ja uima-altaassa oli lapsille matalampi puoli. Aamiaisella oli tarjolla talon omia herkkuja, kuten mangohilloa. Palvelu oli ystävällistä ja taksikyyti lentokentältä oli erittäin kätevä. ”

“Yes, room was extremely clean, the staff were very courteous, breakfast that was included was freshley prepared.”

“Nice place. Great location. ”

“Dear Management On April 17, 2025, through your online booking link,  I made a reservation and paid with my Mastercard for a hotel room at Residence Yipene in Ouagadougou, Burkina Faso from April April 28 - May 4, 2025. Upon arrival in Burkina Faso, I was shocked that there was no such a hotel as advertised on booking site. The building was not in use.  I had to make other arrangements for my stay. I am therefore requesting a full refund of my paid reservation in the amount of 208,26 € Please...