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“The staff were really friendly and coudn't do enough to make the stay enjoyable. Proper job.”

“Staff excellent. Setting beautiful. We stayed in the old house which had real charm, but was a little tired. Beyond the historic house is a conference centre, with spa. We ate an evening meal in the 1744 restaurant which was well priced and very tasty. ”

“Maten var underbar. Väldigt god frukost och fina mackor i baren.”

“The location is a perfect ten, but the staff was far from good. First of all, it took us 1.5 hours to check in, and we didn’t sense any effort to speed up the process. There was a complete lack of willingness from the staff to make our experience enjoyable. Our room was also dirty, which unfortunately aligned with the poor check-in experience. The Tan Hill has the potential to be amazing. It has everything going for it—except the staff, who failed to make our stay pleasant.”

“Not clean Pet hotel Not suitable for anyone with animal allergies When we arrived at the hotel at 11:30pm we then found out that the room was a room used for owners with pets We were not offered a room pet free. As it was so late and been driving for over 6hrs we looked at the room - but the room had a really strong cleaning product smell - probably trying to mask the animal smells, and looking closely on the floor you could see animal hair. So we left the room as it was not suitable for...

“I felt comfortable soon has i walked in staff where lovely, the only thing was they had a power cut for 12 hours and it was pitch black in the bedroom i know its not there fault but i have a walking disability which i try to keep to my self. But other than that i have had a fantastic stay.”

“Quality”

“Beautiful setting, lovely rooms, gorgeous food and really attentive staff. Will definitely return if up that way again.”

“Well situated. Hotel felt a bit dated but we got a good rate so I guess that reflects it. Staff were friendly but service a little slow and inefficient. We had two rooms for our family. My room was fine but the second room the shower didn’t drain and flooded the bathroom which was a nuisance. I slept perfectly well but it would have been nice to be able to change the temperature- the panel in my bedroom didn’t seem to work. Rooms were clean but looked like they could do with a refurb. ”

“Staff were helpful and friendly. Room was comfortable clean and well serviced. Other facilities were good (although vegetarian food was sorely lacking). Parking was easy. Would definitely use again. ”

“Vill ni ha lugn och ro så är detta hotell perfekt. Trevlig personal och härligt spa och gym. Golfbanan ser fin ut.”

“Very nice surroundings and lovely facilities ”

“Nice room. Only stayed one night. Breakfast was fab!”

“Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend.”

“Had a brilliant time at Rockliffe Hall. The spa was really relaxing and well worth it. The spa treatment itself was spot on, and the views around the place are lovely. The Staff were great: polite, helpful, and made everything easy. They left a few things out for our birthday celebration, which made the day feel special. Tip: on your last morning, try to squeeze in one last 1/2 hour the spa to set you up for the day.”