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“It was perfect”

“Only thing I know is that you don't have places to eat close within walking distance. Otherwise the stay was good.”

“Everything was great with the exception of the awful mattress and the soccer teams that took over the place and were running up and down the hallways late at night screaming and yelling.”

“This property needs an update. The screendoor was ripped out and sticking out from a dog.”

“We will definitely stay here EVERY time we come to Boise. We loved it!”

“Great location for walking to nearby restaurants and entertain entertainment, like the movie theater and the jump. Very clean, comfortable rooms and helpful staff.”

“Parking was great, breakfast was good.”

“It is a great Hyatt hotel and our accessible room was wonderfully large and spacious with a separate living area from the bedroom. The bathroom was particularly helpful with my handicap. The only negative comment that I have is that when we return to our room the first night none of the towels had been replaced nor had the bed been made. We didn’t have enough and towels and wash rags to take it through the night. When we inquired at the front desk, the young woman was very sweet and told us that...

“We love staying at this location when visiting Boise State University. It's about a 20 minute walk to campus along the river. Great location!”

“Hotel was very nice- great beds, good soundproofing, quiet air conditioning. Room was clean except for a used towel hanging on the back of the door and something had dripped inside the refrigerator that was not cleaned.”

“The laundry room doesn’t have any soap or a change machine and the washer and Dryer each require a $2.25 fee on quarters”

“Easy check in, clean room, quiet and cozy beds.”

“Beautiful hotel that feels lux right in downtown Boise. Excellent location!”

“Room was absolutely disgusting. The floors, walls, ceilings have never been cleaned and it shows through the whole building. Black mold in my bathroom. Please check out other hotels before this one.”

“The hotel was over booked e.g. no rooms. Had to sleep in my car. No compensation was offered. Charged because I checked in late.”

“Overall clean property, staff was very polite and helpful”

“First, I want to say that the staff were excellent and very responsive to the issues I had with the room. When I arrived and went to my room it was 77 degrees in the room, with the temperature set at 63. Clearly the air conditioning was not working properly. I went downstairs to talk with staff, and they seemed aware that it did not work properly and saying the corner room always gets too hot. They brought a fan to sit on the register and had to be on the entire time to keep the room at a...