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“This is an excellent location for a large group or family setting. Highly recommended with friendly staff members. My wife and daughter indicated that the lobby area Women's bathroom was well used and could use some attention but the Men's room was just fine. The shower heads can use an update but the rooms were very comfortable and clean. The room was serviced each day as well. The on premise water park is a highly recommend and is large and spacious and can accommodate large crowds. A highly...

“Easy accessible,friendly staff”

“Thankyouverymuch!!!!”

“Me and my daughter stayed here to meet up with a long-time friend on her comedy tour. We love Salem and had never stayed in the Hawthorne. Beautiful hotel. Walkable to many locations. The restaurant in side was delicious. Hoping to stay here again sometime.”

“Very nice property. Bathrooms are small but adequate. Room was spacious and very clean. We asked for handicapped accessible way in advance and person I spoke to wrote down that we needed a shower bench ( we did not need the bench!) - abd there was no handrail! So for the two days we were there my handicapped husband could not shower.”

“The room was generally clean, but the amenities were terrible. There was no shampoo, conditioner or body soap. There were reusable fillable containers that were empty.. We had no toilet paper. I had to ask for toilet paper and extra towels and we just made do with the one bar of soap we were given. The bed was fine. There is a refrigerator. The breakfast was awful. The coffee maker wasn’t working and then by the time they got it working it was basically Sanka/some powdered coffee mix. ”

“Staff are AMAZING! So friendly. Breakfast is always delicious. Great stay!”

“Ok”

“Enrüch your breakfast (olive, tomato and cucumber)”

“Pool was closed without a heads up. Elevator was scary started moving before the doors were closed. Staff were great though. Hotel room was missing the sliding door/mirror. Horrible beds & pillows.”

“It was a great hotel. Everything was clean and the staff was friendly. Stayed one night to visit Salem. It was a perfect location..”

“Perfect”

“Very nice all the way around. Beautiful room and our king size bed was very comfortable as were the pillows, All of the staff we dealt with were friendly and helpful.”

“Used condoms found in room. Staff was apologetic. ”