Familjehotell i Haiti

“The reservation staff os suck at their job i was just on the phone with a lady and she hang up on me without resolving my problem with the reservation you guys purposely canceled.”

“The staff are friendly and go out of their way to accommodate their guests. The management team is the best I’ve seen at any location I’ve vacationed before. The honeymoon room was set up with rose pedals, kissing doves and wine. Also, now with covid testing requirements to renter into the USA, they have a partnership with a medical clinic that comes to the hotel for rapid testing. I had NO problems at the airport boarding my plane. Did I mention...some of the BEST Haitian food I’ve ever...

“Quiet, the structure of the buildings and also the service was impeccable.”

“The staff was great, very helpful. The location was very convenient. I was there with my family and I had a room with a small bathroom. I didn’t fell comfortable about it that’s all. Overall it was ok.”

“The hotel was clean.. the room was very comfortable I love that. But, the staff was not too friendly. They don’t smile, They talk with an attitude. Also, I ordered lunch and they brought me white rice with no gravy. It was so dry. One of the night, I guess they had a DJ event, I woke up at 1am because the music was too loud and I couldn’t sleep. Please do better.. But everything else was 10/10”