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“The room was clean, comfortable, and well maintained. The staff was welcoming, professional, and always ready to help. The breakfast was fresh with a good variety of options, and the location was very convenient, especially for travelers. Overall, it was an excellent stay and I would gladly recommend this hotel.”

“When I arrived, they couldn't find my Hotels.com booking. I showed my reservation number, but no. I was asked to wait in a sofa, but after 30 minutes I gave up and asked again. Once again, they couldn't find it, so they took pictures of my reservation and on my paid receipt (on my phone) and then finally I got a room. ”

“bien”

“Nice and clean”

“The breakfast was more than fine and the spa is really good. Large gym and sauna. The staff is nice. The room and the hotel itself are pretty old. Overall good hotel”

“Great hotel ”

“This is a first class facility with English speaking(a rarity in Venezuela) well trained staff. Everything is impeccable. ”

“Es una empresa que tiene abandonado el hotel, pésimo servicio. Después de las 10 pm tienes que ingresar por la rampa de estacionamiento porque el personal de recepción se retira del establecimiento. ”

“No one could English of the four in the reception. The remote to the TV was collected at the rexeption. My didn't work so I had to go back. No working Wifi althouh it's a sign in the reception. You don't get the breakfast ticket when you check in, you have to get it in the morning. Elevator was broken so we had to use service elevator. Room was okey, but I don't recomend the hotel.”

“The staff was really attentive and helpful. The overall experience was really good. Excellent location, the beds were comfortable and the room very clean. Might just need a little upgrade on the furniture. But nevertheless a good hotel and would totally recommend ”