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“Amazing place! From Godfrey our butler to Richard our Safari driver, this place is amazing!! ”

“Fue una experiencia inolvidable. Las habitaciones están increíbles, muy bonitas, con vistas espectaculares. El staff te hace sentir como en casa. Daniel se encargó de que no faltara nada y estuvo disponible 24 horas. El chef Cali, al saber que somos mexicanos, nos personalizó nuestro menú a comida mexicana. Sin duda es la primera vez que me dio tristeza irme de un hotel 10/10”

“Excellent stay. Mosses and the entire Melia Serengeti staff were nice, friendly, accommodating and warm. They went above and beyond to make sure we felt like home during our stay. Would recommend staying here. :)”

“My stay was OK, but nobody from the hotel advised how to enter Serengeti Park via flight, while fees to be paid in the hotel - I was stuck at Serengeti airport for 3 hours”

“Unfortunately, our experience with this place started off as a nightmare. We emailed them more than 45 days in advance to confirm payment of the park fees for two people and received no response. As our arrival date got closer, we had to repeatedly email and call just to get basic information.When we tried to confirm airport pickup, the staff became overly aggressive about selling us their game drive package. We clearly explained that we already had some activities booked and would decide after...

“Pour les amoureux de l'aventure c'est l'emplacement idéal, un acceuil tres chaleureux, un personel très gentil, un chef cuisinier superbe, les tentes sont très bien équipées, en milieux de la nuit on entend les rugissements des lions, c'est une aventure agréable.”

“repeated warm water issues, people on the ground try to be helpful, management just waits until you are gone. Same experience for 2 other groups we talked to, everybody just wants to enjoy their time and rather not keep on trying to get their tents fixed. Very few people are here longer than 3 days.”

“I’ve never thought such service exists. The place, the stuff , the hotel itself were incredible. Safari was so exciting. The camp you live in is like my dream house I would like to take with me everywhere. I never forget the kindness of the stuff.”

“Il lodge é favoloso, nuovo e con un personale davvero accogliente. Le stanze sono delle bellissime tende ben arredate e il cibo é il migliore che abbiamo gustato durante il nostro safari. Struttura consigliatissima, zebre che mangiano di fronte alle tende e qualche avvistamento di leoni. Marco,Nicolas e lo chef delle persone squisite. Grazie mille! Hasante ”

“IEverything was amazing , specially Julius , John and all the staff with great heart. Can"t wait to come back .”

“Personnel très agréable et très serviable. Belle endroit très reposant Je recommande”

“We booked this lodge almost a year ago. It is a new and there were no reviews at the time of booking. We arrived at 1330 and we were not able to access our room until 1400. Once we entered the room the temperature was well over 90F/32C. There is no fan in the room. There are two small windows in the rear, however there is no screen to keep the bugs out. When we went to the front desk to request a portable fan were we told none were available. We ended up sitting outside the room until 1800. We...

“Horrible service. Did not stay due to a missed flight and poor communication with the property. Contacted the property multiple times over months with the same request and they rarely if ever responded. When I contacted them about missing my flight they had the audacity to inform me that I "only booked for 1 person" which contradicted my many emails and the hotels.com booking for 1 room with 2 adults. Decided to cut ties and stay at a much nicer hotel in Arusha instead of further dealing with...

“Excellent setting to enjoy the quiet part of the Serengetti. Heartfelt Karibu athmospher by staff”