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“Amazing place! From Godfrey our butler to Richard our Safari driver, this place is amazing!! ”

“Danny is the perfect host. He took care of everything and did so much to make our stay special. With Bush side breakfast and dinner with a campfire along with a perfect sundowner, he and the staff ensured our stay was extra special. And of course, Denis our safari game driver made sure we saw everything that one hopes to see in the Serengeti… leopards, cheetahs, hippos, elephants, giraffes, gazelles, impalas… even a serval cat, along with a huge pride of lions full of cubs. Incredibly special...

“Excellent stay. Mosses and the entire Melia Serengeti staff were nice, friendly, accommodating and warm. They went above and beyond to make sure we felt like home during our stay. Would recommend staying here. :)”

“My stay was OK, but nobody from the hotel advised how to enter Serengeti Park via flight, while fees to be paid in the hotel - I was stuck at Serengeti airport for 3 hours”

“Unfortunately, our experience with this place started off as a nightmare. We emailed them more than 45 days in advance to confirm payment of the park fees for two people and received no response. As our arrival date got closer, we had to repeatedly email and call just to get basic information.When we tried to confirm airport pickup, the staff became overly aggressive about selling us their game drive package. We clearly explained that we already had some activities booked and would decide after...

“Unser Aufenthalt in Osero war ein Highlight. Bei der Ankunft wurden wir vom hilfsbereiten Personal herzlich empfangen. Ein Mitglied unserer Gruppe war im Rollstuhl unterwegs und die Mitarbeiter der Unterkunft haben uns geholfen, dass wir alle Hindernisse erfolgreich meistern konnten. Kurz vor unserer Ankunft im Camp hatten wir das Glück auf einem Baum einen Leoparden zu sichten und waren deshalb sehr gut gelaunt. Das hervorragende Abendessen mitten in der Wildnis hat unsere Stimmung noch besser...

“repeated warm water issues, people on the ground try to be helpful, management just waits until you are gone. Same experience for 2 other groups we talked to, everybody just wants to enjoy their time and rather not keep on trying to get their tents fixed. Very few people are here longer than 3 days.”

“I’ve never thought such service exists. The place, the stuff , the hotel itself were incredible. Safari was so exciting. The camp you live in is like my dream house I would like to take with me everywhere. I never forget the kindness of the stuff.”

“Il lodge é favoloso, nuovo e con un personale davvero accogliente. Le stanze sono delle bellissime tende ben arredate e il cibo é il migliore che abbiamo gustato durante il nostro safari. Struttura consigliatissima, zebre che mangiano di fronte alle tende e qualche avvistamento di leoni. Marco,Nicolas e lo chef delle persone squisite. Grazie mille! Hasante ”

“Horrible service. Did not stay due to a missed flight and poor communication with the property. Contacted the property multiple times over months with the same request and they rarely if ever responded. When I contacted them about missing my flight they had the audacity to inform me that I "only booked for 1 person" which contradicted my many emails and the hotels.com booking for 1 room with 2 adults. Decided to cut ties and stay at a much nicer hotel in Arusha instead of further dealing with...

“IEverything was amazing , specially Julius , John and all the staff with great heart. Can"t wait to come back .”