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“Clean rooms with everything you would expect in most hotels. Complimentary water in the room was welcomed especially as we stayed when temperatures were higher. Only upgrade that would be helpful is air-conditioning although we were lucky we had a cross draught with the window and balcony doors which helped hugely. All requests of staff even when it came to children's food requests (difficult eaters) were fulfilled. No requests were too big. The afternoon tea was lovely and definitely...

“The resort is absolutely gorgeous ! The staff were truly 5 stars. Harriet was especially delightful She made our lunch extra special with great recommendations. We really enjoyed her cheerful personality and found her to be very professional. Elliot at the Bar was fantastic and Jordan the night porter was super helpful. The Spa was relaxing, peaceful and stunning! Our room and the resort as a whole was very clean and just immaculate. A living historical experience. The only thing I would...

“Very friendly”

“Wonderful clean room with many amenities. Exceptional dinner and breakfast all served by very friendly staff. Hotel is in a beautiful setting with lovely large patio, plenty of outside comfortable seating with marvellous views across the gardens. Second time we have stayed here and will definitely be back again!”

“Kesgrave Hall is,a beautiful place.Unfortunately there was a few things that would of made us enjoy our stay more.The garden was lovely but it was a beautiful day and the only place we could sit to drink our delicious Apparrel Sprits and Dark and Stormy drinks were in the Smoking area it would of been nice to have somewhere more casual to sit and enjoy the ambience. Our room was lovely but unfortunately the extracter fan in bathroom would not turn off very quickly and sounded like a...

“Even though there are positives in that this hotel is located in a quiet area and has ample parking I do not know how it is rated a 4 star. The decor is from the 70’s and needs a serious update. Even though the website says there is a fan in the room I had to go down to reception and ask for one. The carpets need replacing and there is no ramp into the reception area so you have to carry any luggage up and down stairs. No fridge in the room either. The wi-if was so bad I couldn’t have a 5 minute...

“The staff were all excellent The parking very good Ev chargers made a difference Our room 305 was a top rated room but could be made better with a few little tweaks. Eg Some of the tiles over the bath need re grouting as do a couple of floor tiles. The fire escape windows could not be locked properly which gave us a bit of worry about security while we were not in the room. The outside seating area next to the dining room was overgrown and had lots of weeds. I don’t want to complain and I...

“Ligger perfekt till vid torget i den trevliga staden. Gratis parkering. Hotellets personal parkerar bilen åt dig. Bra wifi. Hotellet har bra klass, men börjar bli lite slitet...”

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