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“Very friendly staff”

“Those with common-sense will know that such high ratings are pure fiction. This is only recently a "Best Western" and in brand name only, so don't be misled. It is an absolute dump. The room was swarming with cockroaches, there were holes all around the window, bringing in further migrating cockroaches from outside and the neighbouring room, as there was a partition door (I had to stuff tissue all around the seams). Further to the latter, the entire corridor of blue collar workers who were...

“I stayed in the Best Western, Mercure, Asmat and a few others on this trip in almost identically priced rooms . The Asmat is the best, the Best Western by far the worst and this Swiss, though not on the same level as BW, is still poor. I saw only a few guests in 7 days. The staff service was good, though the room was very poor. No working Wifi in my "upgraded room" (definite downgrade), due to its end of hall location. The room hadn't been cleaned fully when I arrived. They forgot water and...

“Hôtel sans charme (excepté le rooftop) qui fait très bien le travail pour une nuit de transit. ”

“The room is clean, not spacious but oke. No window is terrible. Bathroom is small, dark and somewhat dirty. Free wifi is helpful for business trip.”

“Beautiful place to visit”

“Though well located the hotel near airport, the hotel rate was expensive and breakfast food was cold.”

“Unfortunately, the hotel has not been upkept since it was built. Only 1 out of 3 elevators still works. The rooms were covered in stains and cigarette burns. All rooms are smoking rooms, don't let Expedia tell you differently. It is not possible to have a room without the palpable 3rd hand cigarette smoke, and people continue to smoke in rooms with the smell wafting through the vents. Only 1 towel, water, slippers provided per room despite booking as a party of 2. There were obvious hairs and...

“from service to ambience AND FOOD all perfect! that is why this is my choice to stay for my long stay in papua. I feel home .. its feels like my own studio apartment! KEEP it up good team work! I see all smileys sincere hospitality service! 100/100”