“Hotellpersonalen förstår och kan ingen engelska. Kan inte hjälpa till. Sliter. Dåligt läge.”

“Good location with lot of atmosphere in the area. Very friendly and service minded staff.”

“Det är ett hotel enkelt men allt fyller sin funktion, sängen är skön och rummet är rent, det är prisvärt. Men det finns inte frukost buffé, man kan beställa sina smörgåsar och drink, men det är rätt enkel frukost.”

“令人驚艷的外觀與大廳裝潢。服務人員專業、和藹可親。房間寬敞明亮、裝潢前衛新潮，陽臺外景觀優美。門開後，窗簾自動拉開的設計令人難忘。床及枕頭太棒了，非常舒適。水量充足。早餐種類繁多、美味可口、尤其是西式麵包。”

“This hotel is impeccably clean. I was there for a conference and did not visit the pool, but the rooms and common areas were upscale and spotless. The service was outstanding. I would stay for a leisure trip if given the opportunity. The breakfast buffet had a wide variety with good quality. The tables in the dining area were kept clean, even during busy times. ”

“Suverän service, och fantastisk frukost!”

“Best of all, Location! Great breakfast; spacious room; clean; kind staff who speak English! Love the city!”

“We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.”

“This hotel is very close to 钟楼，鼓楼和回民街。 It’s very close to metro too which makes transportation easier. Hotel is clean, beautiful. Will stay in this hotel again next time in town.”

“A very good hotel with an extremely central location in Xian. Food and service, including internet connection, was very good indeed and met my expectations on a 4 star hotel. The hotel is not new and the dekorations not flashy, but in my view, and considering the price, it is highly recommended.”

“Very friendly staff, luxurious old-world comfort.”

“One of the best in Xi’An!”

“Nice cool hotel ”

“Away from most “attractions” simple taxi away. Nice”