Lyxhotell i Siena

“We loved the hotel, but the service was very poor. I can give a few examples from some of all the mishaps during our stay. During one breakfast I wanted to sit in the shade, so I asked one of the waiters for help in moving the parasol. The response I got was "madam it is very heavy". The waiter then watched me and my husband move it by ourselves without offering to help. The day after I was carrying two plates from the breakfast buffé to my table and one of the waiters asked me if they could...

“We got upgraded and the room was fanastic and rustic. friendly straff, environment and service was great. The only complain we have is the more simple restaurant, La Cantina, that didn't live up to any italian culinary experience at all. The food we had was very tasteless and lacked sign of creativity and the wine the served us was waaay to warm. My husband is a sommelier himself and we have visited several fine dining restaurants over the world and have to say that we expected more from this...

“Fantastiskt hotell och service finns inget att klaga på, förgyllde vår upplevelse av sienna! ”

“Everything was close to perfect ”

“Camera minimale ma pulita e dotata di ogni comfort. Unico appunto la temperatura della camera veramente eccessiva e non regolabile. Anche dopo aver chiamato la reception che ha provveduto a spegnere da remoto il riscaldamento la temperatura è rimasta sui 29 gradi.. troppo troppo.. l’unica era aprire la finestra, ma pioveva..”