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“need more disable parking”

“Easy check in and a very clean facility.”

“The room was very clean, the staff were very nice and helpful. I’m terrible at names but the young lady at the front desk was super nice, friendly, helpful every day. ”

“I paid and they said they did not receive a payment and they said they do not deal with hotels.com anymore. They said they did not have rooms. I am still waiting for a refund. This is appalling and very unprofessional. ”

“Awesome ”

“The guys are excellent, nice rooms as showed, very flexible. You wont be harrased to vacate the premises once yo time is done. Very deliciois breakfast and food. Very affordable services. Will recommend fkr anyone to go there, be it family, friends or business. They are just spectacular. For the price they offer, it's really worth it”

“Positive: - breakfast was nice Negative: - staff was not really service minded - the rooms are worn out and need a makeover. We changed rooms two times. - the bathroom was flooding and full of mold on the walls. - windows couldn't close properly, because the handles were broken. It was really cold at the nights. - only in the rooms on the ground floor are telephones. It was out of service in our room. - while checking out the receptionist told me that my credit card didn't go through,...

“rooms are okay and clean. food is quire good. location is quiet and well connected.”

“Clean and safe. ”

“i enjoyed my stay, i can recommend ”

“Only vegan food. That is the min point. I hope they improve that”

“I came from the USA to Eldoret and booked my stay at Willow. The staff was very kind and respectful. The room was clean, bed was comfortable, and my stay was very pleasant. I will definitely book here the next time I come to visit Eldoret. Thank you Willow for the great hospitality! Kendra Cruz”

“Be prepared to walk up and down hills. NO hot water in the shower.food was ok, but eat in your room if you want to be comfortable. The staff were friendly and helpful. The pictures don't really show you what this place is like.”

“mi experiencia conhoteles.com ha sido nefasta. Después de haber pagado la habitación cuando llamé al Hotel para confirmar,me dijeron que no tenían mi reserva y me tuve que buscar otro Hotel.”