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“Wonderful environment, friendly staff, great menu and healthy options. The concierge lady and the HR were exceptional .. just that check in wait took longer than expected but overall we enjoyed our stay.”

“Very pleasant to stay at Acacia. Clean, good service and very good location.”

“Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The...

“Clean room, great staff”

“Limpio y cómodo ”

“Great location ”

“The staff was great!!! The rooms were clean and the breakfast was phenomenal!!! The kitchen staff were great as well, they really took care of us. ”

“Good Hotel for its level but we had issues with the water in our room. We got to change room, but the new didn’t have a safe. They agreed to let us also have access to the first room but when we came back at night the card was not working. They should try to do regular maintenance and make sure all rooms have the same standard. All rooms have the strange mosquito curtains which covers off the bed and bathroom. But a lot of mosquitoes come in through the bathroom because the windows there don’t...

“Great place, clean and modern”

“A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room.”

“Very quièt place nice friendly staff”