“We had numerous issues with it being low season, and not being told of all the closures, problems, and changes was very frustrating. I asked Expedia for help to receive significant remuneration from the hotel, but Expedia’s emails and phone calls were ignored for the last week. I am very disappointed in a JW Marriott treating us like we were supposed to just accept yellow water in the tub, restaurants and spa closures, etc., as the manager said they make repairs in the off season and don’t...
“We had numerous issues with it being low season, and not being told of all the closures, problems, and changes was very frustrating. I asked Expedia for help to receive significant remuneration from the hotel, but Expedia’s emails and phone calls were ignored for the last week. I am very disappointed in a JW Marriott treating us like we were supposed to just accept yellow water in the tub, restaurants and spa closures, etc., as the manager said they make repairs in the off season and don’t...
Steven E