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“Personalen utstrålade ingen värme! De ville bara ha betalt! Maten på frukostbuffén var snålt tilltagen! Opersonligt hotell!”

“I'm coming from another country with bags then I discover that there is only stairs to take the bags and I have to take it by myself which is very hard for me. I receive the room without cleaning and ful of insects. When I complain they didn't do anything only the security help me by changing the room”

“It was a fantastic building, must have been an old church. It was clean, the bed wasn't too soft (as they usually are at hotels), and I didn't need to interact with any staff. But the ones I did were very good, they predicted my needs before I could tell them what I needed and helped me with everything. The one and only bad things was that every noise from the corridor outside could be heard into the room, so it was difficult to fall asleep. I did fall asleep after a little while, but I would...