Bekvämlighet

Recensioner av Hotel Keflavik by Reykjavik Keflavik Airport

4 out of 5
Hotel Keflavik by Reykjavik Keflavik Airport
Vatnsnesvegi 12-14, Reykjanesbær

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 537 av 1001 recensioner" "
8 - Bra i betyg. 314 av 1001 recensioner" "
6 - Okej i betyg. 89 av 1001 recensioner" "
4 - Dåligt i betyg. 38 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1001 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Tamim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Andrija 22 okt. 2023
Thank you for your glowing review! We take pride in providing exceptional service and creating memorable experiences for our guests. We can't wait to have you back for another fantastic stay.

10/10 Fantastiskt

Tamim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Igor M. 2 apr. 2023
Thank you very much for your wonderful review on your recent stay with us. We are glad to hear you enjoyed your stay and we really appreciate all feedback. Thank you very much for your stay at our hotel.

8/10 Bra

Pieter

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Apolonia 24 dec. 2022
Dear Pieter, thank you for taking the time to review us. We are very glad to hear that you liked your stay with us. We strive to provide the best experience to our guests and it's very heartwarming to hear that our effort was appreciated. We hope you can come back and stay with us in the future.

10/10 Fantastiskt

Christer

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
So servceminded staff!
Fantastic and 100% serviceminded personal.
Bodde här 1 natt i december 2022
Svar från Kind regards, reception team 23 dec. 2022
hank you for choosing our hotel and for writing this review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a comfortable stay and a fun experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Bra

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Supergod mat, trevligt rum. Personalen hade lite dålig koll dock. Bra frukost trots att den inte var så stor så vad det gott å mkt att välja mellan.
Bodde här 3 nätter i januari 2022
Svar från Best Regards, Ester 8 feb. 2022
Dear Jessica, Thank you for your feedback. It is very important for us and will be carefully taken into account. We are glad to hear that you liked our hotel and do hope to be able to welcome you back another time. Best Regards, Ester

10/10 Fantastiskt

Staffan

Bodde här 1 natt i december 2021
Svar från Unnur Maria 3 jan. 2022
Good morning Staffan, We really appreciate you taking the time to rate us! Thank you for staying with us and hope to see you again in the future!

6/10 Okej

Catrin

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Make sure you get a renovated room
Hotel was nice with nice breakfast. We booked two delux room. One was renovated (first floor) and the other room (second floor) was not. The not renovated room was very similar to a standard room so don't pay extra for delux room if you don't make sure you get one of the renovated rooms. The not renovated delux room did not even have Shampoo, which is kind of basic.
Bodde här 1 natt i november 2021
Svar från Ester 11 dec. 2021
Dear Catrin, Thank you for you review. We appreciate it. We will give our best to improve in the future and make our guests happy. Best Regards!

10/10 Fantastiskt

Lars Staffan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Definitely recommended!
There was a slight issue in my booked room but the front desk immediately addressed the problem and even arranged a room upgrade. Very professional and service minded.
Bodde här 1 natt i november 2020
Svar från Reception Manager 27 nov. 2020
Dear Lars, We’d love to continue providing great service to customers like you. We hope to have you stay with us again. Thank you and have a lovely day!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stiligt hotell
Stiligt, snyggt och modernt hotell med fantastisk restaurang och service
Bodde här 1 natt i februari 2020
Svar från Stefan 26 feb. 2020
Thank you for staying at Hotel Keflavik & Diamond Suites, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!

6/10 Okej

Helena

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Will not stay there again
The room was scorching hot (13 degrees celsius outside) and when I opened the window there was a loud noise from the draught, but the room didn’t get any cooler. The bed was too soft and the bathroom was really out of date. I think they were refurbishing the room next door, because there were a lot of noise from there in the morning. The breakfast was really good, and also the restaurant where I had diner one evening.
Bodde här 1 natt i augusti 2019
Svar från Stefan 21 aug. 2019
Thank you for the review. Your feedback is very valuable to us and we will use it to improve our services and prevent issues like what you experienced. We hope you will give us another opportunity to serve you and show you that your negative experience was an exception and not a rule.

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Bra läge bra standard service klockrent ordnade till bokningen samt diverse utflykter och biluthyrning
Bodde här 3 nätter i januari 2019
Svar från Stefan 1 feb. 2019
Thank you for staying at Hotel Keflavik, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2017

6/10 Okej

Lars

Bodde här 1 natt i augusti 2017

8/10 Bra

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Fint hotell
Fint hotell, lite klen frukostbuffé.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Theresa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice hotel
Bodde här 1 natt i mars 2024
Svar från Ivy 8 apr. 2024
Thank you for your generous words and amazing review. We are truly happy to hear that you had such a wonderful experience with us. We hope that we will welcome you back in the future again.

8/10 Bra

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comodo per chi ha il volo di partenza alla mattina e vuole comunque soggiornare in un centro abitato
Bodde här 1 natt i mars 2024
Svar från Igor S. 4 apr. 2024
Dear Andrea,Thank you for choosing us for your recent stay. We're overjoyed to learn that you had a wonderful experience. Looking forward to the opportunity to welcome you back soon!Best wishes,

10/10 Fantastiskt

Kol

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The night manager whose favorite flavor is salt was super helpful. Moved us to another suite when the first one was having heating problem.
Bodde här 1 natt i mars 2024
Svar från Igor M. 25 mars 2024
Thank you for your feedback! We're thrilled to hear that you found our staff to be super helpful during your stay. Ensuring your comfort and satisfaction is always our top priority. We're glad we could swiftly address the heating problem by moving you to another suite. Thank you for staying with us.Safe travels!

10/10 Fantastiskt

Ingrid

Reste med familj och småbarn
Gillade: Boendets skick och faciliteter
Family room was a good size. Bathroom great with extra amenities like complimentary toothbrush/toothpaste. Staff was very friendly. Breakfast fantastic.
Bodde här 1 natt i mars 2024
Svar från Kind regards 17 mars 2024
Dear Ingrid, Thank you for the lovely review! We are really glad to know that you enjoyed your stay with us and that you enjoyed the amenities we offer. We sincerely hope to be able to host you again in the future!

10/10 Fantastiskt

Jessica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrived at Hotel Keflavik at 4AM after a flight, and the staff was SO accommodating and kind! They gave us a free breakfast, showed us to our very clean room, and we tried to sleep off the jetlag. The breakfast was OUT OF THIS WORLD and exactly what we needed after an overnight flight. We will come back for the food and the wonderful people!
Svar från Katerina 6 mars 2024
Dear Jessica, thank you kindly for your wonderful review. We truly appreciate the time you took to put in a good word for us. We are glad that you enjoyed our breakfast and that you found our staff friendly and helpful. We would be delighted to welcome you again. Kind regards

10/10 Fantastiskt

Morgan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Apolonia 27 jan. 2024
Dear Morgan, thank you for staying with us and for your kind review. We very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 Fantastiskt

Carol

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Veliche 9 jan. 2024
Dear CarolThank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

8/10 Bra

raymond j

Gillade: Renlighet, personal och service och rummets bekvämlighet
Versace!
4 of lights in the bedroom did not work.
Bodde här 4 nätter i december 2023
Svar från Apolonia 1 jan. 2024
Dear Raymond, thank you for your comment. We take all reviews very seriously, your feedback will help us improve for our next guest or your next visit. We look forward to seeing you again next time you decide to stay with us. Best and warmest wishes from our team.

10/10 Fantastiskt

Ólöf

Bodde här 1 natt i december 2023
Svar från Marie 23 dec. 2023
Dear Ólöf,Thank you for your review.We are happy that you enjoyed your stay and that we achieved your expectations. Our main goal is to provide the best experience for our guests, so every feedback is appreciated.We hope that we will have the chance to host you again in the future.Warmest wishes,

8/10 Bra

Aðalheiður Svana

Bodde här 1 natt i december 2023
Svar från Igor S. 5 dec. 2023
Dear Aðalheiður Svana,We do appreciate your review!We're very happy to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback.We hope you will be our honored guest again soon.best regards,

2/10 Väldigt dåligt

Philipp

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Die Buchung wurde ohne Angabe von Gründen gestrichen. Gott sei dank war das Ausweichhotel gut.
Bodde här 1 natt i november 2023
Svar från Andrija 7 nov. 2023
We're sorry to hear about your disappointing experience. Please accept our sincere apologies for the inconvenience you encountered during your stay. It's disheartening to learn that we let you down. We're committed to addressing the issues you mentioned to prevent similar occurrences. We hope you'll consider giving us another opportunity to exceed your expectations.

8/10 Bra

Lorna, Arnold

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
We’ve stayed here many times before. Last year 2022, we celebrated my husbands 60th bday with some Norwegian and Icelandic friends. It was great. Love this hotel love the rooms. This month, I celebrated my 60th bday on Oct 7 with friends. It was really nice. Our room was beautiful. The only thing is breakfast is no longer free which we enjoyed for years.
Bodde här 6 nätter i oktober 2023
Svar från Tanja 18 okt. 2023
Thank you for your kind words and review. We're so happy to hear that you enjoyed your stay with us and we're looking forward to the next time you decide to visit.

10/10 Fantastiskt

PAUL

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent four star hotel. rooms were exceptional as was the breakfast in the morning.
Bodde här 1 natt i oktober 2023
Svar från Ivy 17 okt. 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

8/10 Bra

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Aneta B. 17 okt. 2023
Dear Lisa,Thank you for sharing your positive feedback and ratings! We're delighted to see that you had a great experience during your stay at our property.We look forward to welcoming you back in the future, and if there's anything specific you'd like to see improved, please feel free to share your suggestions. Your feedback is invaluable to us.Warm regards,Aneta B.

6/10 Okej

Tyler

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Very average hotel. Did NOT provide any transportation options to the airport, did NOT have hot water in the showers. Very inconvenient layout to get around.
Bodde här 1 natt i oktober 2023
Svar från Ivy 17 okt. 2023
Thank you for taking the time to share your experience with us. We're pleased to hear that some aspects of your stay were positive. We apologize for any inconvenience you faced and assure you that we're actively addressing the concerns you raised. We do have reception and we provide 24/7 phone service. If you had informed us we would have done the best in our power to fix the inconvenience. Your feedback is valuable, and we hope to make your next stay more memorable. Kind regards,

8/10 Bra

Sandra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is our second time staying at Hotel Keflavik. They have an amazing breakfast buffet, dining options around, rooms are clean. If you rent a car quick drive to Reykjavik.
Bodde här 6 nätter i oktober 2023
Svar från Igor S. 13 okt. 2023
Dear Sandra,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.

2/10 Väldigt dåligt

Alexander

Bodde här 1 natt i oktober 2023
Svar från Ivy 10 okt. 2023
Thank you for the feedback.

10/10 Fantastiskt

Debora

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was beautiful and clean. We were pleased that it had a restaurant for on-site late dinner after our flight and having a delicious breakfast available in the morning was perfect for our early trek to go see a few sights before our next flight out. We would have loved to stay longer and use more of their available facilities and features.
Bodde här 1 natt i oktober 2023
Svar från K 8 okt. 2023
Dear Debora,Thank you for your review! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

2/10 Väldigt dåligt

Rebecca

Bodde här 1 natt i oktober 2023
Svar från K 8 okt. 2023
Dear Rebecca,Thank you for your review.Your happiness is our pleasure. We are sorry that we did not meet your expectations.We hold ourselves to the highest standards and we strive to provide the best experience to our guests with our services and 24/7 support. We really appreciate all the feedback. We apologize for any inconvenience you may had. We are looking forward to welcoming you in the future for a better experience.Best regards,Klimentina

8/10 Bra

Kimaya

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel with convenient location for a flight! Very comfortable bed and spacious room. TV didn’t work, so they gave me free breakfast!
Bodde här 1 natt i oktober 2023
Svar från Igor S. 7 okt. 2023
Dear Kimaya,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards

10/10 Fantastiskt

Milan

Bodde här 1 natt i september 2023
Svar från Ivy 28 okt. 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Fantastiskt

Valdimar

Bodde här 1 natt i september 2023
Svar från Igor M. 21 sep. 2023
Thank you very much for your wonderful review on your recent stay with us. We are glad to hear you enjoyed your stay and we really appreciate all feedback.

10/10 Fantastiskt

Amanda

Bodde här 1 natt i september 2023
Svar från Apolonia 19 sep. 2023
Dear Amanda, thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 Fantastiskt

Maryellen

Bodde här 2 nätter i september 2023
Svar från Igor S. 7 okt. 2023
Dear Maryellen,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Kind regards,

10/10 Fantastiskt

Kristina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The free upgrade was lovely! And the Moet vending machine was a nice touch!
Bodde här 2 nätter i september 2023
Svar från Sashko 16 sep. 2023
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

8/10 Bra

Bruno

Reste med familjen
Gillade: Renlighet och personal och service
located very close to the airport
Bodde här 1 natt i september 2023
Svar från Apolonia 12 sep. 2023
Dear Bruno, thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 Fantastiskt

Terry

Bodde här 1 natt i augusti 2023
Svar från Igor S. 23 sep. 2023
Dear Terry,Thank you for your amazing review.We are truly happy to hear that you had such a wonderful experience with us.We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again.Best regards,

10/10 Fantastiskt

Asta

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel. Luxury apartments was superb.
Bodde här 1 natt i augusti 2023
Svar från Apolonia 31 aug. 2023
Dear Asta, we are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.

10/10 Fantastiskt

Indrek

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Mihail 1 sep. 2023
Dear Indrek, Thank you so much for your kind review. We're thrilled to hear that you had a wonderful experience with us. It was a pleasure hosting you, and we look forward to welcoming you back again in the future.

8/10 Bra

Johanne

Bodde här 1 natt i augusti 2023
Svar från Apolonia 9 sep. 2023
Dear Johanne, thank you for taking the time to review us. We are very glad to hear that you liked your stay with us. We hope you can come back and stay with us in the future.

10/10 Fantastiskt

Hannah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Apolonia 12 sep. 2023
We are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.

8/10 Bra

Max

Bodde här 1 natt i augusti 2023
Svar från Tanja 13 aug. 2023
Thank you for your review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

6/10 Okej

Carolyn

Reste med sin partner
Gillade: Renlighet och personal och service
A Closet with a Bath. We booked a Queen room of 215 sq ft. We got a closet with 2 twin beds, and barely room for that. No luggage racks, no place to put them. No place to put luggage! No windows or clothes closet: a glass door to the 6 sq ft balcony (unfurnished). A nightmare getting down the hallway with luggage: full of service carts at 8am and 2pm. Elevator for couples only. I gave them 3 stars because the beds were comfy and they gave us a late checkout. No shuttle since COVID. By the time you pay 2 taxis, better to bite the bullet and go to the Marriott.
Bodde här 1 natt i augusti 2023
Svar från Veliche 6 aug. 2023
Dear Carolyn, Thank you for review on your recent stay with us. We appreciate and value your feedback. We are truly saddened to hear that the facilities did not meet your expectation. Your feedback has been passed on to our upper staff who will look into areas that you believe we can improve on to enhance our guest's experience. We do hope that we get the chance to welcome you back in the future for a more positive visit. Best wishes,

8/10 Bra

Dawn

Bodde här 1 natt i augusti 2023
Svar från Igor S. 23 aug. 2023
Dear Dawn,We really do appreciate your review!We're very happy to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback.Kindest regards,