Hotell nära Rhode Island School of Design Museum of Art

“What a great location in Providence. Helpful, friendly staff, could not do enough for us. Great job with breakfast. We loved staying there.”

“This place is fantastic! The room was spacious and clean, and the location was great. The staff was also nice and helpful. I'd definitely come again!”

“Convenience to the venue for the event we were attending. The bottom of the bed sheet was dirty and not changed. In the second room, there was water on the floor when we went into the room. The staff came immediately and mopped up the water.”

“Friendly and clean”

“Pleasant stay all around”

“Everything was spotless. Everyone was excellent! ”

“Dated hotel. Providence downtown is an unsafe mess. Staff wrongly charged us for parking service. Refunded but still a hassle.”

“ Sent to multiple rooms at check in.All were dirty, Shortage of housekeepers. very difficult for front drsk employees. Many unhappy guests. Overpriced. Location noisy. Traffic racing by all night! no on site restaurant, although brewery/pub next door just downstairs with excellent food and beer. Would not stay here again.”

“We enjoyed our stay immensely! We are frequent travelers to Providence to attend shows at the PPAC. This is our first time at this hotel, but it won’t be our last. We love the location, as well as the friendly, professional staff. The room was immaculate. The property was undergoing major renovations while we were there, but that was fine. We look forward to returning to the Hilton when it is fully renovated!”

“Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

“Bad”

“The hotel is extremely understaffed to the point of having to wait almost an hour to check in. There was a sign at the front desk saying someone would “return soon” which is not at all helpful since “soon” tells people nothing. Once the front desk clerk retuned she was very pleasant but the people waiting were not. She told me (because I asked) that she would be alone for her whole shift. The room itself was clean which was a pleasant surprise, but the trash cans at the two entrances were...

“Rooms and amenities were clean and the staff were helpful and friendly. Only downside is the room walls are thin and the room I was in, the air was inconsistent. Warm, air would turn on cool, then once it shut off, warm again.”