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Recensioner av Kensington Hotel

3 out of 5
Kensington Hotel
17 East Parade, Rhyl, Wales

Recensioner

6,6
10 - Fantastiskt i betyg. 2 av 18 recensioner" "
8 - Bra i betyg. 7 av 18 recensioner" "
6 - Okej i betyg. 6 av 18 recensioner" "
4 - Dåligt i betyg. 1 av 18 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 18 recensioner" "

6,8/10

Renlighet

7,0/10

Personal och service

5,6/10

Bekvämligheter

5,8/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

En, Ottawa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
An interesting place. Good location. Eat at Weatherspoons.
Bodde här 3 nätter i oktober 2019

2/10 Väldigt dåligt

Shaun William

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Horrible experience, stay well away!!
First impression was bad, broken tiles on entrance, tired and shabby decoration, unfortunately this got worse. The room was very tired and basically should not have been on sale. One “damp towel” was provided for two guests. The sheets displayed yellow stains and the mattress had springs poking through, there was also damp on the bedroom walls. The bathroom was a joke, the sink tap would not turn off unless you forced it down. I can honestly say that this has been the worst room I,ve been provided with ever! It goes without saying that I checked out within 10 minutes. I explained the issues to the manager, she did not seem in the slightest concerned and just said that she would not be charging the company I booked with for the night, which is incorrect as they did charge the company. Horrible experience,stay well away from here.....☹️
Bodde här 1 natt i september 2019

6/10 Okej

Laura

Gillade: Rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Tired hotel in desperate need of modernisation.
The hotel is very tired and fell way below 6.8/10 and was a little expensive for what we got. The hotel receptionist was friendly, but we were given 2 old sad towels - a hand towel and very small bath towel, no others in room. We decided not to use the shower - black mould all around the fittings. Not all the lightbulbs worked in the room. The bed was comfortable and we slept well. It was just about adequate for a nights stay with early morning rise, but I would not recommend for anything else.
Bodde här 1 natt i september 2019

6/10 Okej

Unknown

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom was dirty and sheets had stains on them didn’t see any staff there after excepting the keys
Bodde här 2 nätter i augusti 2019

8/10 Bra

Danielle

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 2 nätter i augusti 2019

6/10 Okej

Joan

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
I arrived at stated check in time, 3pm but there was a note with a phone number to contact. Someone arrived and showed me to the room. Was deceiving in size, larger than we thought. The bedding was very clean and so was bathroom. Everything was in the middle of work. Delapitated furniture with throws over, duct tape covering holes in the walls, shoddy paint work etc However if you aren't that bothered then the beds were comfortable, thd room had decent wifi and were a good size. When entering hotel there was smell of airfreshners to mask smells. The banisters were sticky and everywhere just needed a good clean. There was no breakfast due to renovations in the kitchen and dining area. Sounds as though they are snowed under and inexperienced but i am sure things will improve. Staff didn't know if my room was paid for so just as well we are honest. No one to check you out either. Woukd stay there again if I'm honest but it was cheap and location was good for Rhyl The hotel has a lot of potential... the staff just need to make it more professional.
Bodde här 1 natt i augusti 2019

6/10 Okej

Jean

Gillade: Renlighet och personal och service
Bodde här 1 natt i juli 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cleaning and the view from the location. The reception was good . The location near the town centre and across the road from the holiday play area is a great advantage. The property was also very peaceful and there was no issues with the amenities.
Bodde här 2 nätter i juni 2019
Svar från Rachel 12 juni 2019
Dear guest, Thank you so much for your feedback it is very much appreciated. We do hope to welcome you back again soon😁

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i juni 2019

8/10 Bra

Iola

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet
We loved everything about the place we was on the second floor you could see the sun set in the evening BEAutiful views
Bodde här 3 nätter i maj 2019
Svar från Rachel 1 juni 2019
Dear guest Thank you for your feedback, we really do appreciate it. Hope to see you again soon

6/10 Okej

Serena

Gillade inte: Personal och service
Hotel and room needs to be updated with fittings and fixtures
Bodde här 4 nätter i april 2019

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
A bit dated but the price was good value. Everything was clean & tidy too so no complaints here.
Bodde här 1 natt i mars 2019

8/10 Bra

Gordon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great wee hotel
Great wee hotel Rachel was amazing
Bodde här 3 nätter i februari 2019
Svar från Rachel 27 feb. 2019
Hello Gordon Thank you so much for taking the time to leave us a review. It was a pleasure meeting you all.

8/10 Bra

barry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kensington house review
my stay was pleasant enough just one discomfort the radiators were only look warm. I did use the portable one which helped,. that's my only comment otherwise very good value .I would stay again
Bodde här 1 natt i januari 2019
Svar från Rachel 27 feb. 2019
Hello Barry Thank you so much for taking the time to leave us a review. I am glad you would stay with us again. It was a pleasure meeting you.

6/10 Okej

Naia

Gillade: Personal och service
Stairs and leaks
The price was amazing and the service was great There was a leak in the first room we were put into so we were upgraded to a bigger room. There was too many stairs to go up with my baby and buggy and all the things he needed
Bodde här 2 nätter i januari 2019

4/10 Dåligt

Verifierad resenär

DONT BOTHER UNLESS THIS IS THE LAST RESORT
Wasn't impressed overall, the only thing that was clean was the beds, looked straight from 1990s, window in the bedroom wouldn't shut so seagulls kept me awake pretty much all night, staff were friendly but unfortunately I couldn't reccomend this place unless you are really desperate.
Bodde här 3 nätter i augusti 2018

8/10 Bra

jeremy

Gillade: Renlighet och personal och service
Hotel review
Friendly and helpful owner was very accommodating. Room basic but clean and value for money as price was good.
Bodde här 1 natt i juli 2018
Svar från Rachel 30 juli 2018
Hello Thank you so much for your feedback, we really do appreciate it. It was a pleasure to welcome you to the hotel. We do hope to welcome you back again