Hotell med pool i Richmond

“Turn off the cascade at the swiming pool”

“The rooms were clean and check-in was smooth. I’ll probably stay here again on my next visit.”

“Good ”

“First off the house I booked was not available and I was put in another house that was not clean. The house walls in the hallway were dirty in just about every room. The door knob on the restroom door was about to fall off. Broken furniture. I also paid more money for the house I originally booked and then did no t get to stay in it: The host was also terrible. She did not acknowledge how dirty this house was or the missing remotes to there in bedroom and the fact there was no ironing board or...

“We are a company who had multiple rooms for 14-days, one of the rooms was cleaned of all their belongings due to an internal hotel mixup. However, when asked about it, hotel guest services acted belligerent towards us. They took zero responsibility for their actions but rather double down on attitude. We will not be staying here again!”