Skrivbord, gratis wi-fi, sängkläder och rullstolsanpassning
Se tillgänglighet

Recensioner av Motel 6 Richmond, CA – Civic Center

2 out of 5
Motel 6 Richmond, CA – Civic Center
425 24th Street, Richmond, CA

Recensioner

4,6
10 - Fantastiskt i betyg. 32 av 268 recensioner" "
8 - Bra i betyg. 27 av 268 recensioner" "
6 - Okej i betyg. 44 av 268 recensioner" "
4 - Dåligt i betyg. 40 av 268 recensioner" "
2 - Väldigt dåligt i betyg. 125 av 268 recensioner" "

5,0/10

Renlighet

5,8/10

Personal och service

4,0/10

Bekvämligheter

4,6/10

Boendets skick och faciliteter

5,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Thomas

Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Silvestre

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service och bekvämligheter
El personal esta fatal y portodo te quieren cobrar
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

tim

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Quyisha

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall satisfaction
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Mark

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fine
Bodde här 2 nätter i maj 2024
Svar från Brand Experience Team 20 maj 2024
Hi Mark,Thank you for the perfect rating!! Maz K.#Team6

4/10 Dåligt

tim

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 22 maj 2024
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

2/10 Väldigt dåligt

Harold

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
$100 cash deposit demanded
Bodde här 1 natt i maj 2024
Svar från Brand Experience Team 20 maj 2024
Hi Harold,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fine no problem
Bodde här 28 nätter i april 2024
Svar från Brand Experience Team 20 maj 2024
Hi Mark,Thank you for the excellent rating!! Maz K.#Team6

4/10 Dåligt

tim

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

tim

Bodde här 1 natt i april 2024
Svar från Brand Experience Team 16 maj 2024
Hi Tim, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Okej

Hugo

Sucio
Bodde här 1 natt i april 2024
Svar från Nancy Y. 14 maj 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Fantastiskt

Rafael

Bodde här 1 natt i april 2024

6/10 Okej

Luis J

Reste med sin partner
***
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 22 apr. 2024
Hi Luis J, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Fantastiskt

Kamala

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Service was good.
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 22 apr. 2024
Hi Kamala,Thank you for the excellent review! Maz K.#Team6

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 28 nätter i mars 2024
Svar från Brand Experience Team 25 apr. 2024
Hi Mark,Thank you for the amazing rating!! Maz K.#Team6

2/10 Väldigt dåligt

Wilfredo

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bathroom no working condition no solution the problem bad customer service no clean service they don’t care the customer
Bodde här 2 nätter i mars 2024
Svar från Brand Experience Team 25 mars 2024
Hi Wilfredo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Fantastiskt

Oleg

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place
Bodde här 7 nätter i mars 2024
Svar från Nancy Y. 19 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bra

Wilfredo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Brand Experience Team 21 mars 2024
Hi Wilfredo, Thank you for positively rating your stay!Natalie #Team6

4/10 Dåligt

Mark

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Poor
Bodde här 28 nätter i januari 2024
Svar från Brand Experience Team 29 feb. 2024
Hi Mark,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Väldigt dåligt

Víctor

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
They need cash
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 29 feb. 2024
Hi Victor, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Väldigt dåligt

Mark

Affärsresenär
Gillade inte: Personal och service och bekvämligheter
The security guard was extremely rude and when I spoke to the manager he assured me he would talk to him. The next night I encountered the same rude security guard and he and I went to speak to the manager. When I asked the manager if he had spoken to him about being rude the manager wouldn’t even look me in the eye and just stood there stammering and mumbling. The security guard kept saying he was doing it for my safety. I didn’t have any security concerns but if the guard is so concerned it must have a bad reputation. If you want rude employees, a manager who will tell you one thing and do the other, and apparently an extremely unsafe place to stay then you have found it. I stayed 5 nights but I won’t be back. There are several places in the area around the same price point and I’m not interested in giving my money to someone who is willing to treat a customer that way. And to add a note I will be staying 5-6 nights every other week in the area. My hard earned money will be spent elsewhere.
Bodde här 5 nätter i februari 2024
Svar från Brand Experience Team 6 mars 2024
Hi Mark,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 Väldigt dåligt

Khaled

Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 27 feb. 2024
Hi Khaled,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Fantastiskt

Aliyah

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent customer service - near my job so super convenient!
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 20 feb. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Fantastiskt

Joseph

Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

YAN

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super dirt and inconvenience
Svar från Brand Experience Team 3 feb. 2024
Hi Yan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okej

Joshua

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
They only clean the rooms when you ask paint missing on walls the floors in the room are sticky and dirty the bottom of the shower curtain has black on it almost like mold
Bodde här 7 nätter i januari 2024
Svar från Brand Experience Team 3 feb. 2024
Hi Joshua, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Väldigt dåligt

Consuelo

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Is no hot water
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 30 jan. 2024
Hi Consuelo, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Fantastiskt

DEEPENDER Singh, San Francisco

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very NICE HOTEL .. GREAT VALUE For Money. Big Spacious Rooms Super Clean Bathrooms Strong WIFI Cleaning Service Rt Opposite CIVIC CENTER Safe.....Conveniently Located. The STAFF is very Friendly -&- Helpful Ive Traveled to 21 STATES in USA & 50 Plus Countries GLOBALLY Ive Stayed in ALL Kinds of HOTELS I Would say this Was Excellent & UnbeatableVAKUE For Money I would REPEAT It Anytime ...
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 30 jan. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet
My stay was very interesting. The hotel staff seemed so strict upon arriving . The security guard stays in front making sure no one comes in without physical staying at the hotel . You have to pay $100 deposit which you get back . The hotel room smelled like cleaning supplies it was an older hotel in a bad neighborhood. No one bothered me . It was some what comfortable . The tv sound wasn’t working upon arriving we had to get someone to fix. Very old and rusty . Hotel is great for a quick stay .
Bodde här 3 nätter i januari 2024

2/10 Väldigt dåligt

Gurdeep, Orinda

Gillade inte: Bekvämligheter
The security deposit of $100 has to be cash otherwise you can't check in even though you have paid upfront!
Bodde här 3 nätter i januari 2024
Svar från Brand Experience Team 20 jan. 2024
Hi Gurdeep, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Dåligt

Thomas

Bodde här 14 nätter i december 2023

6/10 Okej

Héctor, CUERNAVACA

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

6/10 Okej

Ilaise

Gillade: Personal och service
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

YAN

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

10/10 Fantastiskt

Justin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i december 2023

6/10 Okej

ALLISON

Bodde här 1 natt i december 2023

6/10 Okej

RICHARD R

Gillade inte: Bekvämligheter
Interesting

2/10 Väldigt dåligt

Deshawn

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roachs and holes in walls
I walked in called and walked out, motel 6 shouldn't allow this place to have it's name. Give a 100 dollar cash deposit and the place has holes in the wall, let along the broken snoke detectors
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Adem

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

6/10 Okej

Xuewen

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Cesar

Affärsresenär
Gillade: Bekvämligheter
Terrible
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 28 nov. 2023
Hi Cesar, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Dåligt

A

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was in poor condition, and my room was generally clean, but things didn't work. i.e., the table end lamp was completely broken, there were no light bulbs in the light fixtures and the ceiling fan was noisy and the cover was missing in the bathroom, microwave did not work.
Bodde här 2 nätter i november 2023
Svar från Nancy Y. 21 nov. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okej

Alejandra

Bodde här 1 natt i november 2023

6/10 Okej

Jaime

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
A fair stay close to trains
First, I was so grateful to have had a place to stay so late at night when I got to the Bay Area. There was a man in front of me who could barely cough up $22 for a room. And the rooms cost way more than that. He was trying desperately to get into something. I went outside and waited until there be some ending. It was 12:45 am. The man moves away from the window, and I am able to check in for my room. The clerk was efficient, and I left as quickly as I could. The man mentioned above was in the room while I was checking in. I needed to get out of there. Now, going into the room, O noticed it looked a bit dated. The writing table had no chair, and one had to use the bed. Also, the hotel phone was in the drawer. No kidding. And don’t think of using it because it does not work. Good thing I have a working phone. The area reminds me of some of the more gritty areas of New Jersey. It was safe enough, but looks and feels really northern. One pleasant surprise was that there was a balcony I used briefly in the morning. Not much of a view, but still nice to have. The bathroom was functional, and I used it to wash up and get ready for what lies ahead in my trip. The bed was really comfy and I slept well. I stayed here to be close to trains going further north into California. I would describe it as fair.
Phone in a drawer. NO, it does not work.
Missing latch to hold the door shut.
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Daisy

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I went into the and immediately noticed a strong odor. I asked for spray Lysoled the entire room and washed the bathroom myself. As I sat on the bed I noticed a strong odor coming from the bed I asked for another room and they said there was none they were going to refund the night and I had to get out. As I was confirming another room three staff came to my room. They began harassing me as I was gathering my things. If the staff wouldn’t be comfortable spending the night on that bed neither would I.
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 15 nov. 2023
Hi Daisy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Väldigt dåligt

Michael

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 3 nätter i oktober 2023
Svar från Brand Experience Team 31 okt. 2023
Hi Michael, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Bra

miguel

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Un hotel limpio y seguro. Céntrico y de fácil acceso.
Bodde här 2 nätter i oktober 2023
Svar från Brand Experience Team 31 okt. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Fantastiskt

Hector

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fue una experiencia muy agradable en compañía de mi familia para visitar familia y amigos que no veíamos en muchos años
Bodde här 1 natt i oktober 2023
Svar från Brand Experience Team 31 okt. 2023
Hi Hector, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Väldigt dåligt

Carla

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och bekvämligheter
Esta muy destruído
Bodde här 2 nätter i oktober 2023
Svar från Brand Experience Team 24 okt. 2023
Hi Carla, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6