Dear Daniel,Thank you for taking the time to tell us about your experience at the Red Roof Inn Richmond South. We are thrilled to read that you were pleased with the service provided as you mentioned that you had left your water bottle in the room and our staff found it and kept it for you so that you could retrieve it. At Red Roof, providing excellent service is one of our top priority and we're delighted that we exceeded your expectations. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Adaljiza,We are sorry to hear your recent experience at the Red Roof Inn Richmond South did not meet your expectations. Pleased accept our humblest apologies as this is nowhere the standard we strive to uphold. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Kemani,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RICHMOND SOUTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Jocobie,I am pleased to have had you as our guest at our Red Roof Inn Richmond South. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Jacobie, We at the RED ROOF INN RICHMOND SOUTH are truly appreciate by your scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you Monica, for taking the time to write a review of your stay at the Red Roof Inn Richmond South. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Ebony,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Richmond South. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with booking your stay in error and would like a refund. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Jacqueline, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Richmond South. You mentioned that you did not enjoy your stay while with us and for that, I sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Monique, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond South and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Charles,Thank you for choosing to stay at our Red Roof Inn Richmond South. I appreciate your 4/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Tom,Thank you for taking the time to tell us about your experience at the RED ROOF INN RICHMOND SOUTH. You indicated that the lengthy wait time to check in, the noise disturbance from guests playing loud music and the other concern you mentioned hindered your experience. This was truly disheartening to hear, and we do sincerely apologize for the inconvenience it caused. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,SamanthaRed Roof ManagementRediResponse Specialist

Thank you, Monica, for writing to us about your recent stay at our hotel RED ROOF INN RICHMOND SOUTH. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We at Red Roof truly value your feedback and we wish you all the best in your future travels. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Warren,Thank you for taking the time to tell us about your experience at the RED ROOF INN RICHMOND SOUTH. It's great to hear that you were pleased with the cleanliness of our rooms. You also mentioned that our location was in an industrial area, so it felt remote. However, you were happy with the fact that there were gas stations close by, so you felt safe, which was awesome to hear. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Jacqueline, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Richmond South. We sincerely appreciate your 5/5 score and are happy to hear you had a great encounter with us. At Red Roof, we hope to continue to provide great experiences for you.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Anthony, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond South and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Greg,Thank you for taking the time to tell us about your experience at the Red Roof Inn Harrisburg North. We appreciate your 3/5 score. However, you mentioned that your stay lacked comfort. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Ricky,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Richmond South with us. It was so rewarding to see that we earned your perfect score. You also said that parking was easy and that you liked the location. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Thank you for your review, Jacqueline. The staff at the RED ROOF INN RICHMOND SOUTH and I were over the moon when we saw your 5/5 score following your stay. You also expressed that you were happy with our nice front desk staff, which was great to hear. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

Hello Carrie, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Richmond South. The staff and I are thrilled to see that you loved the cleanliness of our rooms, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Andreece, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond South and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello TarQuasia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND SOUTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Nadira, Thank you for taking a moment to complete our survey. At the Red Roof Inn Richmond South we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Marc,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn. We are disappointed to see your 1/5 score and to know that this is the impression you were left with of our hotel due to your encounter with our front desk staff and issues with your reservation. This is not usually an experience our guests have with us. Thank you for making us aware. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Red Roof Management

Dear Tweed, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RICHMOND SOUTH. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the room, the sticky floor and the bed linens which smelled of smoke. In the future we recommend that you communicate all issues to our property front desk so that they are able to have your concerns addressed immediately. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for sharing your review and we wish you the very best in your future travels.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Malachi,I sincerely apologize that your stay at our Red Roof Inn Richmond South didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

Thank you for taking the time to tell us about your experience at the Red Roof Inn Richmond South, Tonia. I am sorry that your experience did not meet your expectations. You stated that the unfavorable odor in the first room, along with the poor cleanliness mentioned and your other highlighted issues hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future endeavors.With thanks,Red Roof Management

Hello Sarah, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond South and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you Jacqueline, for taking the time to write a review of your stay at the Red Roof Inn Richmond South. I'm happy to read that you took liking to our hotel's location. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you for choosing Red Roof Inn Richmond South. We hope to see you again soon.Sincerely,RedRoof Management

I appreciate the time that you took to share your sentiments with us, Tonya. Our team at the Red Roof Inn Richmond South appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Hello Mark, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND SOUTH and I appreciate your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Shay, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND SOUTH and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Richmond South. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the traffic noise which hindered your stay. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Hello Valued Guest,Thank you for sharing your 10/10 rating with us. Our staff at the Red Roof Inn Richmond South was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Hello Shanna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND SOUTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Tonya,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RICHMOND SOUTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the convenience of our location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Red Roof Management

Hello Tonya, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND SOUTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Qua'Tashia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond South and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Dear Valued Guest,Thank you for telling us about your recent visit to RED ROOF INN RICHMOND SOUTH. It's good to read that our hotel was sufficient for your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Nathalie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND SOUTH and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

Dear Carl,Thank you for telling us about your recent visit to RED ROOF INN RICHMOND SOUTH. I was happy to read we were able to provide you with a quiet and warm stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Jacqueline,Thank you for telling us about your recent visit to RED ROOF INN RICHMOND SOUTH. It's good to read that the cleanliness of our hotel pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Regards,LintonRed Roof ManagementRediresponse Specialist

I appreciate you sharing your feedback following your stay at the Red Roof Inn Richmond South, Charlene. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Let me humbly apologize for the impact this had on your visit. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that Red Roof works with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Shanna,Thank you for rating your recent stay at Red Roof Inn Richmond South. I'm so glad we earned your 3/5 score. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Antoinette,Thank you for your honest feedback following your recent experience at our Red Roof Inn Richmond South. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is very important to us, so thank you for sharing.Red Roof hopes for a second chance to provide you with a better stay next time around. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for being our guest, Van. It was a pleasure hosting you. Red Roof Inn offers its guests a Hassle Free Guarantee for every stay, so I am thrilled that you were pleased with our professionalism, our cleanliness and most importantly our safety. Please know that we value your feedback and your comments are critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing Red Roof Inn Richmond South. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Doreen,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND SOUTH and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Devon'te,Thank you for telling us about your recent visit to RED ROOF INN RICHMOND SOUTH. It's rewarding to read that our hotel was a great place to stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. Our team at Red Roof look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Thank you, Queajia, for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond South and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Valued Guest,Thank you for taking a moment to complete a survey of our Red Roof Inn. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience here at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Damara,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist