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Recensioner av The Berkeley Hotel

4 out of 5
The Berkeley Hotel
1200 E Cary St, Richmond, VA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 822 av 1414 recensioner" "
8 - Bra i betyg. 357 av 1414 recensioner" "
6 - Okej i betyg. 132 av 1414 recensioner" "
4 - Dåligt i betyg. 64 av 1414 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 1414 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

7,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Laurence, Richmond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good !
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Natalie

Affärsresenär
Great stay!
Bodde här 3 nätter i april 2024
Svar från Hotel Management 3 maj 2024
Thank you for your review, Natalie! I am very happy to hear that you enjoyed your stay with us and we hope to host you again in the near future!

10/10 Fantastiskt

Mitchell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice room. Clean and we'll appointed
Bodde här 1 natt i april 2024
Svar från Hotel Management 1 maj 2024
Thank you for your review, Mitchell! We are very pleased to hear you enjoyed your stay with us. We hope to become your go-to hotel when you are visiting the Richmond area!

10/10 Fantastiskt

Lance

Gillade: Boendets skick och faciliteter
Well kept building and Noah, although not a need for me, he behaved in the most professional and respectful manner.
Bodde här 1 natt i april 2024
Svar från Hotel Management 30 apr. 2024
Thank you for your review, Lance! We appreciate the kind words regarding our hotel and Noah, he is truly an asset to our team! We hope to host you again soon.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
xx
Bodde här 1 natt i april 2024
Svar från Hotel Management 29 apr. 2024
Thank you for your review, James!

10/10 Fantastiskt

Stacy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and friendly staff.
Bodde här 1 natt i april 2024
Svar från Hotel Management 29 apr. 2024
Thank you for your review, Stacy! We appreciate the kind words and hope to host you again soon!

6/10 Okej

Cherina

Gillade: Personal och service
Beautiful old property. Front staff friendly and helpful. Bed was OK. Clean. Area like any downtown area but didn’t go far.
Bodde här 1 natt i april 2024
Svar från Hotel Management 29 apr. 2024
Thank you for your review, Cherina! I am pleased to hear that you enjoyed your stay and am happy to report all mattresses are being replaced in our upcoming renovation!

10/10 Fantastiskt

Jeremy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was very convenient and had easy access to local places of interest.
Bodde här 2 nätter i april 2024
Svar från Hotel Management 29 apr. 2024
Thank you for your review, Jeremy! We hope to host you again soon!

8/10 Bra

Elizabeth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
With its intimate lobby and old-world vibe, the hotel offers a pleasant contrast to the very corporate Omni across the way. Staff were courteous and helpful. The room was comfortable: nice quality bed linens, similar, oversized towels, a good-sized bathroom, and a shower with plenty of water. Spotlessly clean and quiet. The only real drawback is parking, which is limited to valet. We used a parking garage nearby. Will be back, and will try the restaurant next time!
Bodde här 1 natt i april 2024
Svar från Hotel Management 29 apr. 2024
Thank you for your review, Elizabeth! We are very pleased to hear you enjoyed your stay with us and we hope to host you again in the future!

8/10 Bra

Linda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location in historic Shockoe Slip across from the Tobacco Company. Very walkable, city seems clean, but as most cities recovering from the effects of the pandemic. Richmond's style still shines through!
Bodde här 3 nätter i april 2024
Svar från Hotel Management 26 apr. 2024
Thank you for your review, Linda! We LOVE our location and are happy you enjoyed it as well. We hope to host you again soon!

10/10 Fantastiskt

Rebecca

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is lovely and the attached restaurant's food is delicious and the staff is incredibly friendly.
Bodde här 1 natt i april 2024
Svar från Hotel Management 26 apr. 2024
Thank you for your review, Rebecca! We are very pleased to hear that you enjoyed your stay with us! I hope we are your go-to hotel when visiting the Richmond area!

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Olde Towne Richmond. Charming people and location.
Bodde här 1 natt i april 2024
Svar från Hotel Management 24 apr. 2024
Thank you for your review, James! We hope to host you again in the near future!

8/10 Bra

CHARITY

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was very clean and well-kept. The staff was friendly and professional.
Bodde här 1 natt i april 2024
Svar från Hotel Management 22 apr. 2024
Thank you for your review, Charity! We are very pleased you enjoyed your stay with us and we hope to host you again in the near future!

10/10 Fantastiskt

Jan L

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is my favorite hotel in downtown Richmond. It's close to the Capitol, shops, and restaurants. Classic decor and stylish rooms. Customer service was fantastic!
Bodde här 2 nätter i april 2024
Svar från Hotel Management 22 apr. 2024
Thank you for your review, Jan! We are very happy to hear that you enjoyed your stay with us and hope to host you again in the near future!

6/10 Okej

CHRISTINE, Mesa

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed there for 4 nights. It was walkable to several different eating establishments with a restaurant that was there at the hotel, but wasn’t owned by the hotel. The beds were comfortable, room was clean. Nothing was outstanding. It adequately met our needs for our vacation.
Bodde här 4 nätter i april 2024
Svar från Hotel Management 18 apr. 2024
Thank you for your review, Christine! We are happy you enjoyed your stay with us! We are about to under-go a full renovation and we hope you will come back to enjoy it!

8/10 Bra

Marina

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Hotel Management 17 apr. 2024
Thank you for your review!

2/10 Väldigt dåligt

Elijah

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Hotel Management 16 apr. 2024
Thank you for your review

10/10 Fantastiskt

Betty

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I appreciated the hotels proximity to the night life.
Bodde här 1 natt i april 2024
Svar från Hotel Management 15 apr. 2024
Thank you for your review! We love our area! Can't wait to host you again soon!

10/10 Fantastiskt

John

Reste med sin partner
Excellent location…close to great restaurants within walking distance. Rooms are comfortable with all amenities close by.
Bodde här 1 natt i april 2024
Svar från Hotel Management 11 apr. 2024
Thank you for your review!

10/10 Fantastiskt

Stephen

Reste med husdjur
Comfortable room. Was just in town one night to see a show. Thanks!
Bodde här 1 natt i april 2024
Svar från Hotel Management 9 apr. 2024
Thank you for your review, Stephen! We hope to host you again in the near future!

10/10 Fantastiskt

Rose

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Berkeley Hotel is a beautiful Boutique hotel. The staff has superb from Front Desk to the new Restaurant. The Front Desk help us with our reservation that Expedia wouldn’t do. They made our check in easy and simple. They were at a full house capacity. I have worked in a hotel for 20 yrs. and they made each guest feel comfortable like we were their neighbors. Valet agents were helpful with directions, help with 3 women’s cart of luggage up to our room (a lot), they were always smiling! The new Restaurant in the hotel, that open up 5 weeks before our check-in was the best food I have ever eaten!
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 8 apr. 2024
Thank you for your review, Rose! I am pleased to hear that you enjoyed your stay with us and the new restaurant! We hope to become your go-to hotel when you travel to the Richmond area!

10/10 Fantastiskt

Julia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the text check-ins! We were able to ask questions and get our car right away, all with a simple text! Everyone seemed so personable and nice! Loved our room too!
Bodde här 1 natt i april 2024
Svar från Hotel Management 8 apr. 2024
Thank you for your review, Julia! We love being able to connect with our guests in a new way that makes it easier on our guests! I am so happy you loved your room and we hope to become your go-to hotel when in the Richmond area!

10/10 Fantastiskt

Samuel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were as friendly and helpful as you can get. Arrived late and starving, but they opened the kitchen and fed us! I had left my phone charger somewhere and they gave me one! Chris, bartender and server extraordinaire recommended some tasty choices that arrived promptly and at a reasonable price. Our room was spacious, quiet.and affordable. Safe, walkable area. If you are currently staying somewhere else, do try out the restaurant.
Bodde här 1 natt i april 2024
Svar från Hotel Management 8 apr. 2024
Thank you for your review, Samuel! I am very pleased you enjoyed your stay and the staff! We hope to host you again soon!

10/10 Fantastiskt

Elvernette

Reste med familjen, Reste med husdjur
Gillade: Bekvämligheter
Clean and close to everything
Bodde här 1 natt i april 2024
Svar från Hotel Management 8 apr. 2024
Thank you for your review! We hope to host you again soon!

6/10 Okej

Daniel

Bodde här 2 nätter i mars 2024
Svar från Hotel Management 8 apr. 2024
Thank you for your review!

10/10 Fantastiskt

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A mini-fridge would have been nice, but other than that it is a very nice hotel and nice rooms for the price!
Bodde här 2 nätter i april 2024
Svar från Hotel Management 8 apr. 2024
Thank you for your review, Matthew! We do have mini fridges that can be requested and all rooms will have mini fridges and microwaves after our upcoming renovations! I am glad you enjoyed your stay and hope to host you again soon.

8/10 Bra

Andrew, Alexandria

Bodde här 1 natt i mars 2024
Svar från Hotel Management 26 apr. 2024
Thank you for your review, Andrew!

8/10 Bra

Austin

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Valet was excellent, we did however find a huge wad of hair in our bed as we lifted up the sheets to go to bed after a long day, breakfast was also not available on the one day we were staying, which was disappointing.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 5 apr. 2024
Thank you for your review, Austin! I do sincerely apologize for the inconvenience you experienced during your stay with us. I will be alerting the housekeeping staff of this issue and the restaurant owner. I do hope you will give us another chance and stay with us again!

10/10 Fantastiskt

Jerome

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very Accommodating and helpful. They were very informative about the area and sites to check out. We will diffenently be back. Thanks for everything.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 1 apr. 2024
Thank you for your kind review, Jerome! We hope to host you soon!

10/10 Fantastiskt

Olga

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was amazing. We even did apps and drinks at the hotel and Chris was an amazing bartender. Would say again.
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 1 apr. 2024
Thank you for your 5 star review, Olga! I am so pleased to hear that you enjoyed your stay with us. We hope to become your go-to hotel in the Richmond area.

4/10 Dåligt

Aimee

Bodde här 1 natt i mars 2024
Svar från Hotel Management 22 apr. 2024
Thank you for your review!

10/10 Fantastiskt

Jaime

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hotel Management 2 apr. 2024
Thank you for your five-star review, Jaime! We hope to host you again soon!

10/10 Fantastiskt

Taso

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 1 natt i mars 2024
Svar från Hotel Management 1 apr. 2024
Thank you for your review! We hope to host you again soon!

8/10 Bra

Sue

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The restaurant on the property was a bust. We came in, the second only table. The waitress sat down with the other guests, the bartender greeted us but made drinks and attended to the other guests. She could have brought us water first and told us how long the wait was. We felt silly sitting so long and went to another restaurant.
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 1 apr. 2024
Thank you for your review, Sue! The restaurant on site is a third-party restaurant so I will give the manager your feedback. we do apologize for the inconvenience you experienced, and we do hope to host you again in the near future!

6/10 Okej

James

Reste i grupp, Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The staff is super friendly. However, the hotel is Not a 4 star hotel anymore. The hotel offers very little amenities. The roads are terrible, parking is very a hugh problem. The bed and pillows need to be replaced. I understand they are making inprovements to the room. It needs to happen faster.
Bodde här 5 nätter i mars 2024
Svar från Hotel Management 1 apr. 2024
Thank you for your review, James! We appreciate you mentioning our friendly staff! All room issues are being addressed in our upcoming renovations! We do hope to host you again.

10/10 Fantastiskt

Felicia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 1 apr. 2024
Thank you for your feedback!

10/10 Fantastiskt

Lore

Bodde här 1 natt i mars 2024
Svar från Hotel Management 15 apr. 2024
Thank you for your review, Lore!

4/10 Dåligt

Gokce

Gillade inte: Boendets skick och faciliteter
View from the window is just another building. Decor is insanely outdated.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your feedback, Gokce! We are under going renovations at this time and all decor will be updated!

10/10 Fantastiskt

Kristin

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Alfreda was very welcoming and helpful.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your review, Kristin! Alfreda is a great asset to our team!

10/10 Fantastiskt

Beth

Reste i grupp
Great location, friendly staff, clean rooms and comfy beds!
Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your 5 star review, Beth!

8/10 Bra

Lucie

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
They are in the process of updating the rooms, the staff was excellent, there a great coffee and juice bar a few doors down.
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your review, Lucie! We are very pleased you enjoyed your stay with us and hope to see you again!

10/10 Fantastiskt

Lynn

Reste i grupp
Very gracious and welcoming staff. In walking distance to the Convention Center. Interesting historic neighborhood.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 22 mars 2024
Thank you for your review, Lynn! We are very happy you enjoyed your stay with us and we hope to host you again in the near future!

10/10 Fantastiskt

Crystal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was very accommodating and the on site restaurant was excellent, if a bit pricey. The only issue we had was the sofa bed was uncomfortable but the regular bed was very comfortable. Water pressure is strong and the temperature was perfect. Room service from the onsite restaurant was quick and convenient.
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 19 mars 2024
Thank you for your review, Crystal! I do apologize for the inconvenience with the sofa bed, please know all issues are being addressed in our upcoming renovation! We are very glad you enjoyed the restaurant and we will let the restaurant owner know!

8/10 Bra

Christian

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 20 mars 2024
Thank you for your review!

6/10 Okej

James

Reste med familjen
Gillade inte: Personal och service
Morning and evening customers service terrible
Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your review! We would like to learn more about your experience with us,

10/10 Fantastiskt

Lawrence

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cool layout
Bodde här 1 natt i mars 2024
Svar från Hotel Management 18 mars 2024
Thank you for the review, Lawrence!

10/10 Fantastiskt

Macey

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a beautiful and elegant facility. The staff was so kind and helpful with check-in/out, refreshments, and questions towards anything we thought important.
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 18 mars 2024
Thank you for your kind review, Macey! We are very happy you enjoyed your stay with us and hope to be your go-to hotel when you are in the Richmond area!

8/10 Bra

Kirsty

Reste med sin partner
Gillade: Renlighet och personal och service
The hotel is going through renovations so the outdated look wont be here forever. Its got some classic charm but the rooms definutely need the update. The staff is great though
Bodde här 1 natt i mars 2024
Svar från Hotel Management 14 mars 2024
Thank you for your review, Kristy! We are very pleased you enjoyed the staff and we hope you will return to see all the updates!

10/10 Fantastiskt

Dennis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They are working on the property. But everywhere they are done upgrading is clean and quaint
Bodde här 1 natt i mars 2024
Svar från Hotel Management 14 mars 2024
Thank you for your review!