Familjehotell i Ridgeland

“T”

“They cancelled the reservation and would not tell me why. I wrote to the Hotel asking why they cancelled and they directed me to call them. When I DID call the number they gave me, to ask why they cancelled, a man demeaned and belittled my concern and told me to take it up with the third party company I booked with to tell me why the HOTEL itself cancelled my reservation. After explaining the hotel directed me to call that number specifically he interrupted me multiple times telling me he...

“Room was clean and well stocked and breakfast was great for travel!!”

“Bathroom and beds were clean but walked barefoot on floor and had to clean my feet before getting into bed. Cleaning lady was very friendly. Was told a continental breakfast was included but there was a sign on the door in the morning that no breakfast was available. There were 3 of us in the room with one roll of toilet paper and no one was in The office, every time we called the office we got a busy signal. Paperwork had no info on how the connect to WiFi, door to office was locked early so no...

“The staff were very accommodating every step of the way!!”

“Very nice large room for 3 guests with sofa.”

“Our room smelled like mold, and our socks were actually black from walking on the carpet. Bathtub did not have handrails for safety and mold in the corners. Large cockroach dead in back of toilet. Told them about it the first night and was informed they had no other rooms available. When I looked on their website, it said they did have rooms. The staff was absolutely wonderful. From the time we got there until we left I can’t say enough about everyone we came in contact with. The food choices...