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Recensioner av Hotel Astoria Palace

4 out of 5
Hotel Astoria Palace
Av. Atlantica 1866, Copacabana, Rio de Janeiro, RJ

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 462 av 1002 recensioner" "
8 - Bra i betyg. 340 av 1002 recensioner" "
6 - Okej i betyg. 126 av 1002 recensioner" "
4 - Dåligt i betyg. 51 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1002 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Tonny

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Depto de Reservas 25 jan. 2024
Agradecemos a preferência.

6/10 Okej

Jan-olof

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Nice location & service bad cleaning
Nice location at copacabana. But the room were dirty, curtain old dirt. Towels first in bad shape. Old garbage, papers unde beds.
Bodde här 2 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
We would like to thank you for your evaluation of the services offered. Your feedback is extremely important to our team, which aims to constantly improve every detail.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overestimated. A true disappointment.
The hotel is supposed to be 4-star. It is also located in front of the beach in Copacabana. Its price per night is pretty expensive but my thought was that it was because of all the things I mentioned before. I have never been so disappointed. The sheets were dirty when we arrived. Tried to upload a but this app won't let me. thought that maybe the housekeeping made a mistake and forgot to change the sheets för new guests. We told the reception and they told us they would change it during the day. We came back during the evening and it was still the same sheets. We had to tell the reception again until they finally changed the disgusting sheets. It's impossible to call the reception from the room. The phone was so old so they couldn't hear you. They would just say "we can't hear" and then end the call. The room serve, I had to call them several times because they never pick up. When they guy finally picked up he couldn't speak English oh only spoke Portuguese. I couldn't order anything. The breakfast buffet was also a disappointment. The variety is really bad. I think hotel F1 has a better breakfast than them. There were scrambled eggs that were so dry that they were stuck together. The cleaning in the room was also bad. The floors had sand and dust everywhere. We always take off our shoes before going inside so we didn't bring dirt with us. The dirt was already there. Everything I would lie on the bed I had to dust off my feet. Overall I would never go back to this hotel.
Bodde här 3 nätter i november 2023
Svar från Depto de Reservas 1 dec. 2023
We would like to thank you for your evaluation of the services offered. Your feedback is extremely important to our team, which aims to constantly improve every detail.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Clean, nice and big room with great view over Copacabana. Nice rooftop bar as well.
Bodde här 4 nätter i november 2023
Svar från Depto de Reservas 25 jan. 2024
We would like to thank you for your evaluation of the services offered. Your feedback is extremely important to our team, which aims to constantly improve every detail.

10/10 Fantastiskt

Björn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Turismo, visitar parentes e amigos.
Vi har bott på det hotel några gånger. Mycket bra frukost, Wi-Fi fungerar bra, kanon läge och trevliga personaler. Allting fungerade utmärkt.
Bodde här 8 nätter i december 2020
Svar från Departamento de Reservas 21 dec. 2020
Agradecemos a preferência. Agradecemos suas sugestões!

8/10 Bra

Jan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jannewreta
Bra ställe , med tröga hissar. Bra tillmötegående personal med goda språkkunskaper o hög serviceanda. Vore önskvärt med lite vassare wifi, ganska stor omsättning på gäster.(var runt karnevalstid) stannade 15dgr. Bra frukost.
Bodde här 16 nätter i februari 2020
Svar från Bokningsavdelningen 16 mars 2020
Din feedback är av yttersta vikt för vårt team som söker ständig förbättring av alla detaljer. Vi vill tacka er för er utvärdering av de erbjudna tjänsterna.

6/10 Okej

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2020
Svar från Hotel Astoria Palace 9 mars 2020
.

8/10 Bra

Britt-Louise

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2019
Svar från Departamento de Reservas 9 jan. 2020
.

10/10 Fantastiskt

Arvid

Bodde här 5 nätter i oktober 2019

8/10 Bra

Micheli, East Elmhurst

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Hotel has a great location but it’s outdated.
Bodde här 2 nätter i april 2024
Svar från Depto de Reservas 30 apr. 2024
Agradecemos a preferência.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel has everything you need, location, amazing breakfast, etc. The only problem is the Wi-Fi, horrible.
Bodde här 3 nätter i april 2024
Svar från Depto de Reservas 29 apr. 2024
Thank you for taking the time to share some of your experience staying at the Astoria Palace Hotel. We are happy to know that our services were to your satisfaction. Regarding WIFI access, we will record your information to take action and analyze the service. I hope you have good memories of our city. Reservations department

10/10 Fantastiskt

Qingtao

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
very nice staff !
Bodde här 1 natt i april 2024
Svar från Depto de Reservas 26 apr. 2024
Thank you for taking the time to leave us a review about Astoria Palace Hotel. We are happy that you liked our hotel. We hope to see you again.

10/10 Fantastiskt

Santiago

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente
Bodde här 6 nätter i april 2024
Svar från Depto de Reservas 24 apr. 2024
Agradecemos pelo seu tempo em nos deixar um comentário sobre o Astoria Palace Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.

10/10 Fantastiskt

James

Bodde här 1 natt i april 2024

10/10 Fantastiskt

EUNPIL

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Depto de Reservas 23 apr. 2024
Agradecemos a preferência.

10/10 Fantastiskt

Rafa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Limpio
Bodde här 6 nätter i mars 2024
Svar från Depto de Reservas 23 apr. 2024
Agradecemos a preferência.

10/10 Fantastiskt

yilin

Bodde här 4 nätter i mars 2024
Svar från Depto de Reservas 23 apr. 2024
Agradecemos a preferência.

8/10 Bra

Holger

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gutes Frühstück. Lage.
Bodde här 4 nätter i mars 2024
Svar från Depto de Reservas 23 apr. 2024
Vielen Dank, dass Sie sich für ein Hotel in Rio de Janeiro entschieden haben.Wir freuen uns, dass unsere Leistungen, insbesondere unser Frühstück, Ihr Lob und Ihre Empfehlung wert waren.Wir hoffen, Sie bei einer zukünftigen Gelegenheit wiederzusehen.

8/10 Bra

Holly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place is about location. It is right on the beach. The hotel itself is ok though a bit soulless. I loved the thick duvets and the bed was comfortable. The wifi did not function for me at least half of the time. The breakfast was very generous.
Bodde här 3 nätter i mars 2024
Svar från Depto de Reservas 23 apr. 2024
Thank you for taking the time to share some of your experience staying at the Astoria Palace Hotel.We are happy to know that our services were to your satisfaction.As for WIFI, we will record your information to take action and analyze the service.I hope you have good memories of our city.

10/10 Fantastiskt

beverly, coeurdalene

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was exceptional. Friendly, helpful. Wonderful breakfast. Great view of ocean and beach. Minor repairs due in bathroom. Did not bother us. Appreciated efficient AC. Black out curtains effective. Good value for the money. Maxim restaurant just out front door Would stay again Beautiful pool
Bodde här 4 nätter i mars 2024
Svar från Depto de Reservas 23 apr. 2024
Thank you for taking the time to share some of your experience staying at the Astoria Palace Hotel.We are happy to know that our services were to your liking, and that our team captivated you with our friendly service.We hope you return at a future opportunity. It will be a pleasure to welcome you.

8/10 Bra

Harriette

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very nice & clean great location over everything
Bodde här 3 nätter i mars 2024
Svar från Depto de Reservas 23 apr. 2024
Thank you for taking the time to share some of your experience staying at the Astoria Palace Hotel.We hope you return at a future opportunity. It will be a pleasure to welcome you.

10/10 Fantastiskt

beverly, coeurdalene

Gillade: Renlighet och personal och service
On the ocean
Bodde här 8 nätter i mars 2024
Svar från Agradecemos a preferência. 23 apr. 2024
Agradecemos a preferência.

8/10 Bra

Ross

Gillade: Renlighet och personal och service
The staff were friendly. And helpful. Some front desk came across unhappy. The rooms small. We were told by staff that area was not safe.
Bodde här 5 nätter i mars 2024
Svar från Depto de Reservas 23 apr. 2024
Thank you for taking the time to share some of your experience staying at the Astoria Palace Hotel.We hope you return at a future opportunity. It will be a pleasure to welcome you.

8/10 Bra

Joao Decio, Toronto

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location! Breakfast is also very good. You’ll find everything you need at a walking distance. But it’s a very busy hotel.
Bodde här 3 nätter i februari 2024
Svar från Depto de Reservas 23 apr. 2024
Thank you for taking the time to share some of your experience staying at the Astoria Palace Hotel.We hope you return at a future opportunity. It will be a pleasure to welcome you.

4/10 Dåligt

ALEXIS

Bodde här 5 nätter i februari 2024
Svar från Depto de Reservas 23 apr. 2024
Agradecemos a preferência.

8/10 Bra

ROBERT

Gillade: Personal och service
The property is well located on Copacabana beach. The aircon works well., the rooftop pool and bar were the highlight. On the downside the rooms feel highly- trafficked, and could do with some sprucing up, bathroom amenities were negligible. It does offer value for money during normal times. Its Carnaval pricing is as rapacious as anywhere else in Rio ( which us to be expected). All that said, I would stay there again.
Bodde här 3 nätter i februari 2024

8/10 Bra

Joel

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rapport qualité /prix bien et très bien situé sur copacabana
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Depto de Reservas 23 apr. 2024
Agradecemos a preferência.

10/10 Fantastiskt

Maryann

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a reasonable price for a hotel right on Copacabana Beach. It offers a variety of rooms including oceanview and mountain view at a higher rate. (My room offered a wall of curtains with a 12'' high frosted window close to the ceiling. Functionally unnecessary but added a softness. I wasn't there enough to care.) room was exceptionally clean. They offer an amazing breakfast buffet for any diet. Delicious quiche. Wonderful breads. No hot black tea. Doormen were always good at securing cabs (who sometimes took us on a longer route). Lovely rooftop view of Christo as well as pools and bar. Quiet at night. Next door to Maxim's restaurant with excellent food and the amazing national lime drink. We ate several meals here and tried both seafood and beef and it was all outstanding. I would stay here again and recommend it to others.
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Lorne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Depto de Reservas 25 jan. 2024
Agradecemos a preferência.

10/10 Fantastiskt

Beatriz

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ótima estadia
Nossa estadia foi ótima, os recepcionistas que nos recebiam tinham uma simpatia enorme, foi nos disponibilizado guarda-sol e o hotel tinha parceria com uma barraca que ficava bem próxima para utilizarmos as cadeiras, o pessoal da barraca também muito simpático. O serviço de quarto rápido e comida muito boa.
Bodde här 6 nätter i januari 2024
Svar från Depto de Reservas 25 jan. 2024
Gostaríamos de agradecer a sua avaliação dos serviços oferecidos. Seu feedback é de extrema importância para a nossa equipe, que visa melhorias constantes em cada detalhe

6/10 Okej

Joselito

Gillade: Renlighet
BOA!
O Hotel tem uma infraestrutura muito boa! Entretanto, os colchões são antigos e péssimos! Todo desnivelado! Quando a pessoa deita, afunda mais ainda! Pedi para trocar o colchão e substituíram por outro tão ruim quanto o que foi substituído!
Bodde här 6 nätter i januari 2024
Svar från Depto de Reservas 25 jan. 2024
Gostaríamos de agradecer a sua avaliação dos serviços oferecidos. Seu feedback é de extrema importância para a nossa equipe, que visa melhorias constantes em cada detalhe

10/10 Fantastiskt

Rafael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 5 nätter i januari 2024
Svar från Depto de Reservas 25 jan. 2024
We would like to thank you for your evaluation of the services offered. Your feedback is extremely important to our team, which aims to constantly improve every detail.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel bom, um pouco antigo e poderia estar um pouco mais limpo.
Bodde här 1 natt i januari 2024
Svar från Depto de Reservas 25 jan. 2024
Gostaríamos de agradecer a sua avaliação dos serviços oferecidos. Seu feedback é de extrema importância para a nossa equipe, que visa melhorias constantes em cada detalhe.

10/10 Fantastiskt

Alexsander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente lugar com vista para o mar lindo demais!! Não vejo a hora de voltar 😁👍🌊🎑
Bodde här 1 natt i januari 2024
Svar från Depto de Reservas 25 jan. 2024
Gostaríamos de agradecer a sua avaliação dos serviços oferecidos. Seu feedback é de extrema importância para a nossa equipe, que visa melhorias constantes em cada detalhe.

10/10 Fantastiskt

Brian

Bodde här 8 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
Agradecemos a preferência.

4/10 Dåligt

Anderson

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Não vale o preço que é cobrado .
Internet não funcionava , reservei duas camas de solteiro e me deram um quarto com cama de casal . Pedíamos pra limpar o quarto quando íamos para a praia , na volta ainda não havia sido limpo . A suposta gerente Natália nunca estava presente no hotel para resolver as demandas . Lâmpadas queimadas no quarto . Apenas um atendente na hora de maior movimento do chekin . Pelo preço que é cobrado não vale a pena . Não recomendo , tem que melhorar muito . Limpeza bem superficial . Café da manhã é satisfatório , porém o suco que servem é de “pozinho” é puro açúcar ( impossível de beber ). Ar condicionado do quarto funciona bem . Banheira velha , da até medo .Produtos de toalete de baixa qualidade para um hotel 4 estrelas . No geral de 0 a 10 , indico uma nota 6 . A vista da janela para a praia é bonita .
Bodde här 4 nätter i januari 2024
Svar från Depto de Reservas 25 jan. 2024
Gostaríamos de agradecer a sua avaliação dos serviços oferecidos. Seu feedback é de extrema importância para a nossa equipe, que visa melhorias constantes em cada detalhe.

10/10 Fantastiskt

Alexsander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Depto de Reservas 25 jan. 2024
Agradecemos a preferência.

10/10 Fantastiskt

Raquel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hotel
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

???

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 2 nätter i januari 2024
Svar från Depto de Reservas 25 jan. 2024
Agradecemos a preferência.

8/10 Bra

Yolima

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Some of the staff members were very kind while others seemed annoyed to have guess who didnt speak the Language. The area was extremely unsafe filled with homeless people and the smell was terrible. We almost got robbed at the beach and were told we had to leave as we were being targettted to be robbed by many at the beach. Will not come back or recommend.
Bodde här 5 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
We would like to thank you for your evaluation of the services offered. Your feedback is extremely important to our team, which aims to constantly improve every detail.

8/10 Bra

fabiana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
Agradecemos a preferência.

10/10 Fantastiskt

ERVINO

Bodde här 3 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
Agradecemos a preferência.

8/10 Bra

Franco

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Direkt am Strand, Meerblick.Frühstück hat eine gute Wahl.
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very central tonthe beach both ways
Bodde här 3 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
We would like to thank you for your evaluation of the services offered. Your feedback is extremely important to our team, which aims to constantly improve every detail.

10/10 Fantastiskt

nancy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent staff. Great breakfast buffet.
Very good hotel in the middle of Copacabana Beach. Staff is very accommodating and friendly. The daily buffet breakfast offers plenty of variety and lots of fresh fruit and homemade pastries. Would definitely stay there again.
Bodde här 11 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
We would like to thank you for your evaluation of the services offered. Your feedback is extremely important to our team, which aims to constantly improve every detail.

10/10 Fantastiskt

krzysztof

Bodde här 8 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
Agradecemos a preferência.

6/10 Okej

Hugh

Reste med sin partner
Horrible small room for 2 people for 2 nights; horrible small & uncomfortable bed; view of a concrete wall. Disappointing.
Bodde här 2 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
We would like to thank you for your evaluation of the services offered. Your feedback is extremely important to our team, which aims to constantly improve every detail.

8/10 Bra

Cesar

Bodde här 3 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
Agradecemos a preferência.

10/10 Fantastiskt

Pierre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Buona Vista Copacabana
Vue exceptionnelle sur la plage de copacabana.
Bodde här 3 nätter i december 2023
Svar från Depto de Reservas 25 jan. 2024
We would like to thank you for your evaluation of the services offered. Your feedback is extremely important to our team, which aims to constantly improve every detail.