Dear Mr. ErnestThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Prezado Sr.Agradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção

Dear Mr. MattiasThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. It is gratifying to know that we met your expectations, making your stay at our hotel very pleasant. We will use your comments in our continuous improvement processes. We look forward to your next visit.Sincerely,Reception Management

Dear guest, thank you for your fantastic feedback about the Windsor Plaza Hotel. Our goal is to provide every guest an outstanding experience through our passionate team, and we love knowing we exceeded your expectations - we appreciate your generous comments. We hope you will choose us every time your travels bring you to Rio de Janeiro! Kind regards, Julierme Barbosa

Prezado Marcos, Obrigado por compartilhar suas avaliações sobre sua recente estadia no Windsor Plaza Hotel. Ficamos felizes por ter sido possível atender às suas expectativas e que você desfrutou muito conosco! Temos o prazer de recebê-lo aqui e estamos ansiosos para recebê-lo novamente. Atenciosamente, Julierme Barbosa

Dear guest, Thank you for taking the time to share your comments on your recent stay at Windsor Plaza Hotel. I am glad we could meet your expectations and that you had a great time with us! We have been delighted to have you here with us, and we are looking forward to welcoming you again. Kind Regards, Julierme Barbosa

Dear Jonas, First of all, a warm thank you for sharing your comments on your recent stay at the Windsor Plaza in Rio de Janeiro. And thank you for your kind words about our location! That makes us very proud and willing to pursue our efforts to offer you the service you deserve. We have been delighted to have you here with us, and we are looking forward to welcoming you again! Best regards, Julierme Barbosa

Dear Mr. Jan, We would like to thank you personally for sharing your kind feedback about your stay at Windsor Plaza Hotel. We appreciate to hear that we have been able to meet your expectations. All the comments regarding your experience will serve as motivation for our continuous improvement. Be sure that Vitor, Laís and Filipe will be very proud. We hope have you back soon. Best from Rio! Flávio Castro General Manager

Dear Mr. Niklas, I would like to thank you for your kind comments. I`m really glad that our facilities, location, food and services were all very well rated by you. I hope you`re willing to repeat this experience really soon! Sincerely, Flávio Castro General Manager

Dear Guest, Thank you for sharing your experience with us. It's really importante to us. Best regards, Flávio Castro General Manager

Dear Arlan,We are grateful for your review and score 5/5. Your evaluation is very important to maintain our service excellence. We hope to host you in your next visit in our Marvellous City.Best regards,

Dear Michael,We are so gratefull for your evaluation. Your feedback is very important to maintain our quality and Windsor Standard. We hope to host you as soon as possible in your next visit to Rio de Janeiro.Regards,

Dear Emmanuel,We are so gratefull for your evaluation. Your feedback is very important to maintain our quality and Windsor Standard. We hope to host you as soon as possible in your next visit to Rio de Janeiro.Regards,

Dear Perry,We are so grateful for your review and score 4/5. Your feedback is very important to maintain our excellence in quality of services. We hope to host you in your next visit in our Marvellous City.

Estimado Erick,Agradecemos por su evaluacion y su calificacion 5 de 5 para nosotros. Su feedback es muy importante para mantenermos la excelencia de la calidad de los servicios. Esperamos verlo en breve en su proxima visita en la Ciudad Maravillosa.Saludos cordiales,

Dear David Alan,We are so grateful for your evaluation and your score 5 of 5. This feedback is very important to maintain the excellence in quality of our services.Regards,

Dear Peter,We would like to thank you for your evaluation. Your feedback is very important to us to improve our services to get the excellence of quality. We hope that you reconsider your score and stay with us in your next visit in our Marvellous City.Regards,

Dear Jeffrey,We are so thankful for your evaluation. This process is too important to improve always our service. We will discuss these points related to get better ever. We hope you reconsider your next visit in our city and stay with us again.

Dear Carlos,We are so thankful for your evaluation and score 4/5. Your feedback help us to keep our Windsor Standard. Do not hesitate to contact us in your next visit in our city.Regards,

Dear Petr,We are so thankful for your evaluation. Our Reception Team speaks English, Spanish and the local language. Our beds were changed a few months ago. Anyway your feedback is very important to us to improve our service to get the excellence in quality. We hope to see you as soon as possible in your next visit in our Marvellous City.Sincerely,

Dear Christian,We are so proud to score 5/5 in your evaluation about us. Your feedback is very important to keep our quality of service. We hope to see you as soon as posible in your next visit in our Marcellous City.Regards,

Dear Carmen,We are so thankful for your evaluation. Your feedback is very important to us to keep our Standard Windsor. We wish that you stay with us in your next visita in our Marvellous City.Sincerely,

Dear Sasi,We are so proud to get your good evaluation about our hotel. We hope to see you as soon as possible in your next stay in our Marvelous City.Sincerely,Eduardo Sena CostaHospitality Manager

Dear Arda,We are thankful for your evaluation. It will contribute to improve our services. We hope you reconsider in your next visit you can stay with us again and enjoy our best.Sincerely,

Prezada Regina,Agradecemos muito a sua avaliação sobre o nosso hotel, pois acreditamos que esta é a melhor forma para alcançarmos o nosso objetivo que é a excelência na prestação de serviços na hotelaria.Coloco-me à disposição para quaisquer esclarecimentos.Atenciosamente,Eduardo Sena CostaGerente de Hospedagem

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. Your comments will be noted so that we can further improve our quality of service. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management

Dear Mr. GeorgeThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We inform you that the hotel recently underwent a renovation that brought many improvements to the hotel. We hope that you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. Regarding the room, we noticed that the standard category had been booked, for those looking for more comfort we always recommend booking the luxury categories. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr. AlainThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding Wifi, we are not aware of the situation. When properly informed, our team carries out all necessary repairs for proper operation. Regarding the operation of the hotel's facilities, there are some rules that need to be followed for perfect operation, but we would like to inform you that the pool bar's closing time is 11:30 pm and not 10:00 pm as mentioned, but we would very much like to have a new opportunity to host it, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr. RemcoThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding the noises reported, we inform you that they are not normal, we ask that you do not hesitate to contact us during your next stay if there is any problem. We apologize in advance for any dissatisfaction. We inform you that the hotel recently underwent a renovation that brought several improvements, but we would very much like to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr.UricThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. We are very happy to know that expectations were met. We hope to see you on your next visit to Rio de Janeiro.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Prezado Sr. CarlosAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção.

Dear Mrs. LuizaThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding the size of the apartments, we inform you that we work with different categories, from standard apartments to suites, for those looking for more comfort, we always recommend booking the luxury categories, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Prezada Sra. MaryAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção.

Dear Mrs. AngelaThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding the size of the rooms, we inform you that we work with different categories from standard apartments to suites, for those looking for more comfort we always recommend booking the luxury categories, but we would love to have a new opportunity to host you demonstrating the quality standard of our Network which is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Prezada Sra. BarbaraAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepcao

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Prezado Sr. PauloAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Assim como nos demais hotéis, a nossa unidade preza pela satisfação dos nossos hóspedes. Infelizmente, não conseguimos atender as suas expectativas, mas gostaríamos muito de ter uma nova oportunidade de hospedá-la demostrando o padrão de qualidade da nossa Rede que é tão elogiado no mercado. Agradecemos a compreensão e estamos à disposição para esclarecer qualquer dúvida. Cordialmente,Gerência de Recepção.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Prezado Sr. RodrigoAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção.

rezado Sr.Agradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Assim como nos demais hotéis, a nossa unidade preza pela satisfação dos nossos hóspedes. Infelizmente, não conseguimos atender as suas expectativas. Referente a limpeza sempre é feito uma limpeza detalhada com a supervisão da governança, a limpeza somente não é feita quando é deixada a placa de não pertube, mas gostaríamos muito de ter uma nova oportunidade de hospedá-lo demostrando o padrão de qualidade da nossa Rede que é tão elogiado no mercado. Agradecemos a compreensão e estamos à disposição para esclarecer qualquer dúvida. Cordialmente,Gerência de Recepção.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Prezado Sr. MarceloAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção