Utsikt från luften

Recensioner av Riu Playa Blanca - All Inclusive

3.5 out of 5
Riu Playa Blanca - All Inclusive
Finca 43.668, Rio Hato, Cocle

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 370 av 1001 recensioner" "
8 - Bra i betyg. 359 av 1001 recensioner" "
6 - Okej i betyg. 141 av 1001 recensioner" "
4 - Dåligt i betyg. 81 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 50 av 1001 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Daniel

Bodde här 6 nätter i maj 2024

8/10 Bra

edegar

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Overall the stay was good. The food at the big restaurant was actually good. The staff was nice. Just found the bathtub too tall to get in. My son slipped down and hit his head (he was ok, more of a scare). The same bathtub was rusty. Also, the entrance (lobby) was kind of hard to reach from parking. Just could have been nicer an easier entry. The swimming pools were nice and my 4 year old enjoyed himself.
Bodde här 3 nätter i april 2024
Svar från Hotel Riu Playa Blanca 16 maj 2024
Dear Edegar,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit.Kindest Regards,Hotel Riu Playa BlancaOnline Reputation Manager

4/10 Dåligt

Penny

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This Riu's rooms are extremely ran down with marker drawing on tables, pealing paint on tables, broken couches. We had to change rooms twice because the first room has bugs all over both the beds and it was very dirty. We basically had to beg to get bottled water in our room daily and they only stock your other mini fridge and alcohol every 2 days, which they didn't even want to do that. We paid for an ocean view and the last room we were put in, which was the one we stayed in the longest, was only a partial ocean view. We where also two hours from the airport with good traffic, so it took 3 hours most of the time and because we booked through Expedia they wouldn't provide us transportation. The taxi's and excursions are super expensive, it was 120$ just for a ride from the airport to the hotel. We will not be staying at this hotel again unless gets updated and better service.
Bodde här 7 nätter i april 2024
Svar från Online Reputation Manager 13 maj 2024
Dear Penny,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. We truly regret to see your comment regarding the stomach discomfort and we hope that you are feeling better by now.We hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

Stacy Loretta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024

8/10 Bra

Patrick

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good
Bodde här 5 nätter i maj 2024
Svar från Online Reputation Manager 15 maj 2024
Dear Patrick,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

Lillian T

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
AMAZING ND HOTTTT !! NOO BODY ON THE RESORT SPIKE ENGLISH ! besides that amazing !!!
Bodde här 4 nätter i april 2024
Svar från Online Reputation Manager 7 maj 2024
Dear Lillian T,Thank you very much for your positive feedback, We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you backWe look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

EDWARD

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean, the people were extremely friendly and helpful. It was a little far from the airport at 2 plus hours. Besides that the resort was nice. The beach was really a beach. The black sands were beautiful. The entertainment was cool. The 4 pools were helful. The sound of the ocean at night is priceless. Late April the temp was great also. My 1st Riu hotel visit but it most definitely will not be my last. I had a great time. It was for my daughter's 30th bday. Thanks
Bodde här 7 nätter i april 2024
Svar från Online Reputation Manager 2 maj 2024
Dear EDWARD,Thank you for taking the time to write a review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

Elena, Broolyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good hotel and beautiful property. Excellent service. Only one part should be improved: more restaurants. At night is impossible to get in to any restaurants (Asian, Italian or Steakhouse), only buffet option. For the capacity over 500 rooms needs to be at least 6 restaurants plus buffet. Otherwise everything is perfect.
Bodde här 5 nätter i februari 2024
Svar från Hotel Riu Playa Blanca Online Reputation Manager 5 mars 2024
Dear Elena,We count ourselves lucky to have our lovely guests.We are delighted to learn you had a fantastic holiday.Your comment will be forwarded.Thank you very much!Loving wishes, Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

NATALIA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great!!!
Bodde här 10 nätter i januari 2024
Svar från Online Reputation Manager 13 feb. 2024
Dear NATALIA,We are delighted that your stay with us was a success and we are glad that you enjoyed the service we provide to our guests.We hope that soon you can return to live an even better experience among us.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

THIERRY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bon séjour.
Hotel en majorité occupé par des Canadiens. Chambre, restauration, propreté, service au rendez vous. Mer un peu capricieuse, pas le top pour les enfants, les vagues sont imprévisibles. Spectacle de qualité et bonne animation la journée. Bar dans la chambre plus que correct. Très bien pour les gens qui ne veulent pas bouger. Une voiture est nécessaire pour visiter les alentours.
Bodde här 7 nätter i januari 2024

8/10 Bra

Andres

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

8/10 Bra

Mihai Florin

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Decent hotel, pleasent beach
Rooms are spacious but they need new painting, it felt moldy and mold spots were present. Also the presumably white doors were more gray due to the hundred human fingerprints it gandered during the years. The biggest negative for us was house keeping. Sheets were usually stained, not changed every day, some of the pillows were having a bad smell.The food is average. But Riu isn't renowned for the food. It was ok overall . The variety wasn't that rich regarding the massiveness of the hotel. The day activities are loved by kids. The employees from the animation team are very friendly. The one's from the evening shows are very good dancers. Their shows are well executed. As a whole experience, we had a great stay, relaxing and fun ( Riu's are usually fun). The weather at the end of November, beginning of December was around 30 degrees Celsius during the day with passing showers from time to time. In 11 days only one day was raining most of it and one was mostly cloudy. But never felt cold. So the hotel was ok overall and has value for money (at 187 euro per night in my case). The beach is decent, not great, don't expect to be like the ones in Mexico. At least not on the Pacific side. They have nice beaches in the other part of the country, but less hotels offer and are harder to reach.
Bodde här 11 nätter i november 2023
Svar från Online Reputation Manager 31 jan. 2024
Dear Mihai Florin,Thank you for your comment. It is always nice, to receive reviews like yours, from which we can deduce, that we perform our work in the line that characterizes us so much.You can be confident that we will record your comments and take them up with the appropriate departments.We would very much like you to visit us again soon at any of our facilities around the world so that we can continue to offer you our best.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

EDMUNDO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cero stress! Todo para realmente descansar.
Reposeras bajo las palmeras para descansar cerca del mar y alrededor de las tres pescinas. Muy buena atención
Bodde här 4 nätter i januari 2024
Svar från Online Reputation Manager 24 jan. 2024
Apreciado EDMUNDOEstamos muy satisfechos de la valoración que nos ha brindado, con la cual deducimos que ha disfrutado entre nosotros y que se lleva un buen recuerdo de su estancia.Sepa, que nos encantaría que volviera a visitarnos y, poder, se ese modo satisfacer nuevamente sus expectativas.¡Vuelva pronto!!Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i januari 2024

8/10 Bra

Debra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i januari 2024

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The area throughout the hotel are great and super clean. The staff in all areas are "AMAZING". Very friendly and willing to assist you at any time. Always with a great smile. One thing I noticed near by the vendors of souvenir by the beach was a few empy cans of soda ( 4). I hope they clean their area by the end of each day and no leave any pollution for the ocean. Also, going to the beach i had to be careful not to step on horse droppings. I thing the horse handers should clean it by the end of the day.
Bodde här 4 nätter i januari 2024
Svar från Online Reputation Manager 19 jan. 2024
Dear Jose,Thank you for your review, There is no greater reward for us than the fact that our guests come to visit us and leave with the good feeling of having enjoyed our facilities and having lived an unforgettable experience.We look forward to your next visit.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Marco

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Place is beautiful and have lots of potential but Staff don’t care about the guests Restaurants were not good at all… the buffet that was the best part so don’t waste your time on line for restaurants go straight to buffet it’s the best They need to work on the attractions not bad but can be better other than that pools were awesome so was the beach and free parking
Bodde här 4 nätter i januari 2024
Svar från Online Reputation Manager 17 jan. 2024
Dear Marco,Thank you very much for your review,We are very happy to know that you enjoyed our accommodation in several aspects.For us, your feedback is a breath of good energy that encourages us to continue on our path of continuous improvement.We assure you that we have taken note of your comments and will take them up with the appropriate departments.We look forward to seeing you again soon.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Ricardo Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Robert

Gillade: Boendets skick och faciliteter
Bodde här 4 nätter i december 2023

2/10 Väldigt dåligt

Yosdel

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

ANUJ

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to relax. Plenty of food options and the chefs go put of their way to please you. Reception staff could be more accomodating.
Bodde här 3 nätter i december 2023
Svar från Riu Playa Blanca Online Reputation Manager 10 jan. 2024
Dear Anuj,We cannot wait to host you again and share yet another great stay.Thank you for choosing us and sharing your fabulous feedback.Hoping to see you soon, Anuj.Kindest Regards!Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

dan

Reste med familjen
Gillade: Bekvämligheter
A well maintained property with manicured lawns and festively decorated for Christmas in the lobby areas and special lighting on all palm trees. Staff picking up every glass or cup discarded on the sand by the very diverse groups of guests (although collection points are readily available) is remarkable. The "reservation by towel" of beach/pool chairs is not discouraged.
Bodde här 4 nätter i december 2023
Svar från Riu Playa Blanca Online Reputation Manager 10 jan. 2024
Dear Dan,We are so pleased to read that your overall experience was positive.And we are so thankful for your ratings, it is very much appreciated, since our team do their best to make every guest’s stay memorable.We always kindly recommend to remind other guests that you are intitled to remove towels on empty sunbeds, since reserving them using this method is completely forbidden.Service is our absolute key value, we are sorry to read that we did not get everything right. Wishing to welcome you again very soon.Caring Greetings,Hotel Riu Playa BlancaOnline Reputation Manager

6/10 Okej

Andrea, Indian Trail

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet
Staff is very nice. Food is abundant and very good. The entertainment staff is amazing! Rooms are basic with no toiletries, limited linens and towels, but you can request on the Riu app. The resort really needs maintenance. We had a good time, but we read all the other reviews and knew what to expect.
Bodde här 3 nätter i december 2023
Svar från Riu Playa Blanca Online Reputation Manager 21 dec. 2023
Dear Andrea,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. Your review will be passed on to the departments in charge.We hope we have the opportunity to welcome you again.Best Regards,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Yelipsa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the environment and the beach. I didn’t like the smell in the Sport Bar area. RIU has to check this out
Bodde här 4 nätter i december 2023
Svar från Online Reputation Manager 19 dec. 2023
Dear Yelipsa,Thank you for your feedback,We deeply value your review of your recent stay at our hotel and are pleased to have been part of such an enjoyable experience for you.We are always pleased to hear that you enjoyed your time with us.Please be assured that your comments have been noted and will be taken up with the appropriate departments.We sincerely hope that you will give us another opportunity to welcome you to our facilities so that we can provide you with the highly satisfying experience that we are known for.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Luiz Flávio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Kristela

Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Enda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing vacation
Stayed four nights, Friendly staff, great food, clean, lovely pools and grounds, really enjoyed my stay, rooms could use some upgrades but comfortable. We had an amazing time at Riu and will stay again. Highly recommend.
Bodde här 4 nätter i oktober 2023
Svar från Online Reputation Manager 10 nov. 2023
Dear Enda,Thank you for your review,We are very happy to hear that your experience at our hotel was exceptional! Our team strives every day to ensure that every guest feels at home. We look forward to the privilege of welcoming you back and exceeding your expectations once again.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

Zuleika

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo muy bien, solo q me parece que hay q darles mantenimiento a las cerraduras.
Bodde här 3 nätter i november 2023
Svar från Online Reputation Manager 7 nov. 2023
Apreciada ZuleikaGracias por su comentario, Estamos realmente contentos por la maravillosa valoración que nos ha brindado.Puede confiar en que registramos sus observaciones y las gestionaremos con los departamentos apropiados.Nos encantaría, que volviera a visitarnos y, poder ofrecerle, otra experiencia igual de agradable para usted.Además, sepa, que nos hemos sentido muy satisfechos de nuestro trabajo a la vez, que de haberle atendido.Ojalá vuelva pronto a visitarnos.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

ELKIN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Viaje para descansar y no pensar en más
Bien viaje instalaciones perfectas , comida excelente, buenas bebidas , personal en general amable.
Bodde här 5 nätter i oktober 2023
Svar från Online Reputation Manager 3 nov. 2023
Apreciad@ ELKINNos hemos sentido muy felices al recibir su reseña, Para nosotros es un premio importante que nuestros huéspedes nos valoren de ese modo. Nos agradaría mucho, que repitiera su estancia en nuestras instalaciones y, poder así, ofrecerle, una experiencia, mínimamente como la recientemente vivida. ¡Le animamos a que, más pronto que tarde vuelva a visitarnos!!Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

ROSANNA

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No ponen shampoo ni reacondicionador en los baños
Bodde här 5 nätter i oktober 2023
Svar från Online Reputation Manager 3 nov. 2023
Apreciada ROSANNAQueremos expresarle nuestra gratitud por habernos dedicado un tiempo para brindarnos la maravillosa valoración que disponemos por su parte.Estamos muy contentos de su satisfacción con nuestros servicios, y, sepa que nos hemos sentido muy halagados por sus comentarios.Normalmente disponemos de un dispensador de gel champú. No albergue ninguna duda, ya que realizamos el seguimiento de sus observaciones y las trataremos con los departamentos correspondientesNos gustaría, de corazón que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Devona

Bodde här 6 nätter i oktober 2023

10/10 Fantastiskt

Laís Cristine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023

4/10 Dåligt

Jose

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Tuvimos una muy buena experiencia con el personal del restaurante asiático,en los demás negativo
Bodde här 9 nätter i oktober 2023
Svar från Online Reputation Manager 30 okt. 2023
Apreciado JoseMuchas gracias por su valoración.Estamos sorprendidos al conocer que no le trataron por igual, de la manera profesional y amable en nuestros restaurantes.No tenga dudas que tendremos en cuenta sus observaciones y las trataremos con los departamentos pertinentes.Quisiéramos extenderle una cordial invitación a regresar y permitirnos nuevamente el privilegio de recibirle en cualquiera de nuestras instalaciones, con el propósito de brindarle la excepcional experiencia que siempre nos esforzamos por ofrecer, garantizando su completa satisfacción.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

Denene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful facility. Smiling staff
Bodde här 7 nätter i oktober 2023
Svar från Online Reputation Manager 27 okt. 2023
Dear Denene,Thank you so much for your review!We are happy to know how much you enjoyed your stay, in the Hotel Riu Playa Blanca. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Playa BlancaOnline Reputation Manager

4/10 Dåligt

Tyhira

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We had ants in our room and went to the front desk twice and all they did was send house keeping which didn’t get rid of the ants. There we legit ants in the beds. We had to put our luggage on the balcony
Bodde här 4 nätter i oktober 2023
Svar från Online Reputation Manager 27 okt. 2023
Dear Tyhira,Thank you so much for your valuable feedback.Please do accept our apologies for the disappointment you experienced.We do appreciate you bringing this to our attention as we take all of our feedback on board with the aim of continuously improving guest experiences.Should you be willing to give us another chance to host you in the future, we know we will make it right. Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Wendy

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
There were only 2 disappointments: 1). The Asian restaurant … service and food were both inferior; and 2) Buffet at Chiriqui … very poor selection (1 day only).
Bodde här 4 nätter i oktober 2023
Svar från Online Reputation Manager 25 okt. 2023
Dear Wendy,We are very pleased to receive your feedback as it is very important to us and we can see your satisfaction, which pleases us very much.Please be assured that we will follow up on your comments and address them with the relevant departments.We hope you will visit us again soon.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

2/10 Väldigt dåligt

Diana

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Terrible
Bodde här 4 nätter i oktober 2023
Svar från Online Reputation Manager 24 okt. 2023
Dear Diana,Thank you for choosing RIU and for sharing your concerns with us!We regret that your stay at our hotel did not fulfill your conception in some aspects.We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust in our brand and services. Please receive our warmest regards,Hotel Riu Playa BlancaOnline Reputation Manager

2/10 Väldigt dåligt

Abayomi

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

meliesha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The management and staff work diligently to ensure everything is organized. The staff are efficient, helpful and professional. Had a great. No complaints
Bodde här 3 nätter i oktober 2023
Svar från Online Reputation Manager 16 okt. 2023
Dear meliesha,We are very pleased to know that you enjoyed your stay with us.We are glad to know that we lived up to your expectations. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

johanna, Kingston

Reste med familjen
Gillade: Bekvämligheter
I loved the amenities and the staff
Bodde här 3 nätter i oktober 2023
Svar från Online Reputation Manager 11 okt. 2023
Dear johanna,Thank you for sharing your feedback. We are pleased to hear that your stay with us was great and that you enjoyed our service.We look forward to welcoming you soon again.Sincerely,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Sandra

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
El hotel se encuentra un poco deteriorado y el personal es poco amable
Bodde här 3 nätter i september 2023
Svar från Online Reputation Manager 6 okt. 2023
Apreciada Sandra,Ha sido un auténtico placer para nosotros recibir sus observaciones elogiosas y constatar que ha apreciado en gran medida diferentes aspectos del hotel que han contribuido a que su experiencia sea sumamente satisfactoria. Esperamos con entusiasmo su regreso y la oportunidad de brindarle una nueva y memorable experiencia en nuestras instalaciones. Le esperamos con los brazos abiertos.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Eunice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
pros - Great staff - The food was great, lots of options - Night shows Cons - The pool is very crowded all the time. - Checkin and checkout can be very slow
Bodde här 3 nätter i september 2023
Svar från Riu Playa Blanca Online Reputation Manager 27 sep. 2023
Dear Eunice,Thank you very much for the fabulous review!It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn their efforts are acknowledged, we thank you on behalf of our lovely team. We hope you will come back soon, Eunice.Kindest wishes,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

KATHERINE

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
This hotel has not facilities to reach the beach for people with disabilities. The beach is not blue and transparent, it has litlle stones at the border.
Bodde här 4 nätter i september 2023
Svar från Online Reputation Manager 27 sep. 2023
Dear KATHERINE,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are saddened to hear that your recent stay did not match your expectations in all aspects, as we are always maintaining a strong commitment to dedicated service. We look forward to sharing a better experience with you soon. Have a lovely day.Hotel Riu Playa BlancaOnline Reputation Manager

2/10 Väldigt dåligt

Daiya

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pésimo- no es 4 ni 5 estrellas
2/5 - Pésimo hotel. La limpieza muy deplorable. La comida mala. Tragos con licor de mala calidad. Instalaciones viejas. Un hotel totalmente abandonado donde importa más la cantidad que la calidad. No volveré y no lo recomiendo
Bodde här 3 nätter i september 2023
Svar från Online Reputation Manager 25 sep. 2023
Apreciada Daiya,Gracias por su comentario.Por otro lado, es inesperado para nosotros no haber alcanzado sus expectativas en lo que respecta al servicio de limpieza, dado que operamos bajo estrictos protocolos de higiene sujetos a supervisión constante.Nos entristece que se haya marchado con esas impresiones sobre nuestras instalaciones, y nos resulta sorprendente que no haya encontrado ninguna faceta que le haya complacido. Le invitamos a visitar nuestra página web, RIU.COM, donde podrá conocer nuestra extensa y variada oferta de hoteles, junto con información detallada sobre cada uno. Estamos seguros de que hallará la alternativa que mejor satisfaga sus requerimientos.Ojalá, en un futuro, nos vuelva a brindar una oportunidad de recibirle en alguna de nuestras instalaciones y, poder así ofrecerle una maravillosa experiencia. Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Irving

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Buen lugar para vacacionar.
Bodde här 3 nätter i september 2023
Svar från Online Reputation Manager 18 sep. 2023
Apreciado Irving,Agradecidos nos sentimos con sus palabras.Es de básica importancia para nosotros, que nuestros huéspedes se sientan como en casa entre nosotros.Pues, nuestro objetivo, es saber que disfrutó de sus vacaciones en nuestras instalaciones y, observamos, que realmente, lo conseguimos.Le esperamos.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

6/10 Okej

Valentine

Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Sandra

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelebte
Todo estuvo excelente, sin duda volvería nuevamente.
Bodde här 3 nätter i september 2023
Svar från Online Reputation Manager 13 sep. 2023
Apreciada Sandra,Muchas gracias por su reseña, Nos complace conocer que su estadía en nuestras instalaciones fue de su agrado y, además, nos encanta saber, que estuvimos a la altura de sus expectativas en tantos puntos que nos valora.Es por ello, que deseamos de corazón, que vuelva a visitarnos en cualquiera de nuestros alojamientos y le podamos así ofrecer una nueva e inolvidable experiencia entre nosotros.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

6/10 Okej

Yulien Paz

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Bekvämligheter
Hotel is a huge building, something that fits more a city hotel than a beach hotel. A LOT of people!! And this is because the hotel was made to be more profitable than comfortable for customers (I've noticed RIU hotels are pretty much like this one: big towers with a lot of rooms).
Bodde här 3 nätter i september 2023
Svar från Riu Playa Blanca Online Reputation Manager 8 sep. 2023
Dear Yulien Paz,Thank you very much for choosing us for your holiday.It is very disappointing to read about this, since it is never our wish to make any guest’s holidays less than perfect.Needless to say, we appreciate you took the time to share your impression, so we can inform the management department.Best Regards,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Bra

Douglas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This resort was acceptable. The check in was very good, without any delay. The rooms are dated, but clean. The beds are very small, but comfortable . The maid service was wonderful, as was all the resort staff. The nightly entertainment was very good, but but with the same entertainers every night. The buffet was very good, with a good selection. We dinned in the Chinese & Italian restaurants, and both were just ok. The food was bland, and service was very slow. Overall, our experience was adequate.
Bodde här 3 nätter i september 2023
Svar från Online Reputation Manager 8 sep. 2023
Dear Douglas,We would like to thank you for taking the time to share with us your comments and your experience during your last visit to our facilities, as they are very important for us to continue creating experiences for our guests.We hope to see you again soon in one of our facilities enjoying your holiday.We will certainly take your comments into consider and address them with the relevant departments.We hope to have you soon in this, your home.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Muy bien
Bodde här 3 nätter i augusti 2023
Svar från Online Reputation Manager 6 sep. 2023
Apreciado Juan,Muchas gracias por su positiva valoración.Nos sentimos muy felices de haber recibido su visita, y, sobre todo, nos complace conocer que se marchara con esas agradables sensaciones.Esperamos volver a recibirle entre nosotros en breve y, poder ofrecerle así, una muy grata experiencia.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager