Hotell nära Rivers Casino & Resort

“This hotel just opened and we were excited to stay here. When we arrived, it looked to be <50% occupancy, so we were disappointed that we didn’t get a room with a river view. The room was well laid out and very clean. However, on our first night there, we were unable to sleep due to loud noise coming from the room above us. After two calls to the front desk to report what we could only surmise to be a noisy, unruly guest, or late night construction, we had to pack up our belongings and move to...

“Amazing hotel! So much character! Way better than any overly sterile, generic AF chain hotel. ”

“Det var rent och snyggt, men om man betalar för ett rum för två personer och behöver 2 sängplatser så erbjuder de en bäddsoffa. Madrassen på bäddsoffan var väldigt obekväm, metallspiraler som känns när man ligger på den. Rummet låg på markplan, fanns en liten terrass balkong med fin utsikt, vad som dock var väldigt underligt var att dörren inte gick att låsa, det fanns bara en hasp, då tänker man kanske att det inte ska finnas ett handtag på utsidan av terrassdörren men det fanns det, enkel att...

“De tog för mycket betalt, när jag påpekade detta vid utcheckning ville receptionisten inte ta reda på vad som var fel. Jag var tvungen att ringa kundservice på Hotels.com så att de ringde hotellet och rätta till receptionistens misstag. Inte så bra.”

“We had a couple issues with our room and the staff was incredibly quick and thorough in helping us get them solved. Really appreciated them during a snowy weekend!”

“All good”

“Staff was attentive but the inn needs updating though. The heat wasn’t great, the bathroom was freezing and the front door to the room needs sealing. It has cold air from outside coming straight in and its 6 degrees outside. I’m happy with the price of the stay though, it’s a place to rest your head. It’s probably a great place to stay in moderate temperatures than the dead of winter. ”

“yes very clean and staff was very welcoming ”

“Cleanliness bad. Very convenient parking. ”

“passade oss perfekt prismässigt när vi var på genomresa och behövde sova en natt. inget att klaga på”

“The pool is a amenity for the price very clean and respectful staff ”

“Highly recommended hotel!”

“This place is absolutely filthy, the lobby bathroom was locked and they did not have a key to unlock it, the men’s bathroom was horrendous, dried urine all over the toilets, no toilet paper and smelled disgusting. We left the paid room and had to stay somewhere else! The worst I have ever seen”

“Room was clean. Check in was easy. ”