Lobby

Recensioner av Days Inn by Wyndham Riverside Tyler Mall

2 out of 5
Days Inn by Wyndham Riverside Tyler Mall
10545 Magnolia Ave, Riverside, CA

Recensioner

6,2
10 - Fantastiskt i betyg. 196 av 1003 recensioner" "
8 - Bra i betyg. 271 av 1003 recensioner" "
6 - Okej i betyg. 181 av 1003 recensioner" "
4 - Dåligt i betyg. 140 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 215 av 1003 recensioner" "

6,6/10

Renlighet

7,2/10

Personal och service

5,6/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

5,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Paul

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The sheets smelled like Cigarettes.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Cristian

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you for you assistance
Bodde här 1 natt i april 2024
Svar från Guest Relations 25 apr. 2024
Thank you for the five star rating, we are glad our hotel could meet your traveling needs.

2/10 Väldigt dåligt

Jose

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is an old hotel, it is dirty and they also did not return my deposit, and when I asked them they told me that they did not know what had happened
Bodde här 1 natt i april 2024
Svar från Guest Relations 25 apr. 2024
Thank you for your review, we will make sure management is aware so we can address your concerns accordingly.

2/10 Väldigt dåligt

maribel

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Smelling and smells like smoke alot
Bodde här 1 natt i april 2024
Svar från Guest Relations 25 apr. 2024
We are sorry to learn about your experience and will make sure we address this concern.

2/10 Väldigt dåligt

fabiola

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Las instalaciones son muy antiguas , las toallas tenían cabellos , elevador muy sucio , mucha gente sospechosa , mucho ruido , en general muy mala experiencia
Bodde här 1 natt i april 2024
Svar från Guest Relations 15 apr. 2024
Thank you for your review; we are sorry to learn we did not meet your expectations during your visit.

2/10 Väldigt dåligt

Jake

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was dirty and homeless people everywhere and random people posted up staring at you I felt extremely unsafe
Bodde här 1 natt i april 2024
Svar från Guest Relations 15 apr. 2024
We are sorry to hear we did not meet your needs; we hope to better serve you in the future.

2/10 Väldigt dåligt

Jenalle

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Guest Relations 15 apr. 2024
Thank you for your review; we appreciate it.

2/10 Väldigt dåligt

David

Gillade inte: Renlighet och boendets skick och faciliteter
Tried two rooms. Both were incredibly dirty. Homeless were in the garage. Didn't stay.
Bodde här 1 natt i mars 2024
Svar från Guest Relations 1 apr. 2024
We are sorry to learn we did not meet your expectations and will address your concerns.

2/10 Väldigt dåligt

Maureen

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was leaving hospital and unexpectedly needed to stay nearby for 2 nights. Ad said breakfast was served. Breakfast was a granola bar. We asked for more coffee for room. None available at front desk. No Wi-Fi in room and we needed to work but I was unable. People sleeping in parking lot in cars. Ice machine does not work. I am 80 and bed too high for me to get in. No footstool available. Room had cockroaches. Should get refund. Would have left after 1 night but I had nowhere to go between 11 and when I could check in to another hotel at 4.
Bodde här 2 nätter i februari 2024
Svar från Guest Relations 1 apr. 2024
Thank you for your review, we are sorry to hear our hotel did not meet your needs and hope we can get a chance to better serve you in the future.

2/10 Väldigt dåligt

Rosa

Reste med familj och småbarn, Reste med husdjur
Gillade inte: Renlighet och boendets skick och faciliteter
Trying to get my refund this place is not clean nor safe.
Bodde här 3 nätter i februari 2024
Svar från Guest Relations 1 mars 2024
Thank you for your review, we are sorry to hear about your stay and will make sure management is aware.

8/10 Bra

Patty

Gillade inte: Boendets skick och faciliteter
Shady people in parking lot all night
Bodde här 1 natt i februari 2024
Svar från Guest Relations 1 mars 2024
Thank you for your review; we are sorry to hear about the other guests in the hallways and will make sure we address this with our staff.

10/10 Fantastiskt

Tammy

Bodde här 3 nätter i februari 2024
Svar från Guest Relations 1 apr. 2024
Thank you for the five star rating; we hope you choose us again when in the area.

2/10 Väldigt dåligt

Andrew

Bodde här 4 nätter i februari 2024
Svar från Guest Relations 1 apr. 2024
We are sorry to hear we fell short of your expectations; we hope to better serve you in the near future.

4/10 Dåligt

maribel

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Seems like people at this hotel live there and wandering around in the parking alot feels unsafe
Bodde här 1 natt i februari 2024
Svar från Guest Relations 8 feb. 2024
Thank you for your review, we are sorry to learn we did not fully meet your expectations.

6/10 Okej

Dan

Affärsresenär
Scary appearance drugies around and lots of shady characters but actually no problems.
Bodde här 1 natt i januari 2024
Svar från Guest Relations 8 feb. 2024
Thank you for your review, we are sorry to learn about your visit and will make sure management hears your concerns.

2/10 Väldigt dåligt

David

Reste med sin partner
Gillade inte: Personal och service
When checking in, after getting my CREDIT card information, the clerk wanted $100 (cash only) deposit to spend the night. He had nothing in writing, no prewarning, just demanded the cash before he would give me the room key. I refused to pay this extortion, and canceled the booking, at which point it was an arguement for me to get a paper printed that said it was canceled. The motel is nice enough, but the help wanted to shake me down $100 more to get to use it. Never spent the night. How do you give negative stars?
Bodde här 2 nätter i januari 2024
Svar från Guest Relations 31 jan. 2024
We are very sorry to hear about your experience and will make sure we address this behavior accordingly.

6/10 Okej

Pedro

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First room we were given found 3 cockroaches right away and the fridge was dirty, they allowed us to change rooms.
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
Thank you for bringing these issues to our attention; we will make sure we get them addressed.

4/10 Dåligt

Alquishia

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The place needs alot of work done. I had to change from my first room because it had cigarette burns in the blanket and smelled like cigarettes. Once i got the second room the TV wasnt working the clerk from the front desk had to fix it . The shower water never got hot so i took a cold shower. I wouldn’t book another stay their
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
We are sorry to hear about your experience and will make sure we we look into your concerns.

2/10 Väldigt dåligt

gleny, New York

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
Thank you for your review.

2/10 Väldigt dåligt

Ron

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Awful overall
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
We are sorry to hear about your experience with our hotel and hope we can better serve you in the future.

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful & Relaxing
Nice hotel directly across from the Tyler mall, the galleria. Plenty of places to shop & eat! The hotel was nice, the room was nice but I didn't like the tile. I wld rather have carpet in my room!! Also A LOT of homeless people but they keep to themselves for the most part so no big deal. At night the hotel lights up blue and we LOVED it!! Lol ... Came to visit my mom at olivewood memorial cemetery so it was nice that she was just right down the street!! Was able to visit her multiple times🤗🤗
Bodde här 1 natt i januari 2024
Svar från Terry 31 jan. 2024
Thank you for the 10/10 rating, we are glad our location was ideal for your stay; we hope to see you again soon.

2/10 Väldigt dåligt

Jose

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dirty ass hotel
It was awful had crackheads out side our window couch had plywood under cushions holes in couch. Hot water in tub rubbing. Asked for a refund and staff was rude af. We didn’t stay we had to change hotels. As soon as I pulled up to my room guys were looking at my truck and didn’t feel comfortable leaving it in parking lot.
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
We are sorry to hear that you did not enjoy your stay; we will look into your concerns timely.

2/10 Väldigt dåligt

Pearl

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not good tried to upload the photos it wouldn't.
This was a truly lousy experience. I expected more, but not sure why. The curtains were torn and dirty and had paint on them, didn't cost all the way. The TV was small and the room empty, I guess there worried about theft? The bathroom was so beyond dirty, hair in the tub and red drops on the toilet, I had to scrub off before going to the bathroom.
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
Thank you for your review, we are saddened to learn about your visit; we hope to get a chance to better serve you in the future.

2/10 Väldigt dåligt

Lizeth

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I had 2 men knocking on my door at 2:00am. They did not stop for a long time. It was very scary. I was with my 11 year old son. It took quite awhile for the reception staff to help. I almost called 911. I felt very unsved
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
Thank you for your review, we are sorry to learn about your visit; and will make sure we address this with our staff so we can handle this situation better should it arise again.

6/10 Okej

Mildred

Bodde här 1 natt i januari 2024
Svar från Guest Relations 8 feb. 2024
We are glad your overall needs were met during your visit.

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It sounded like someone kicked in the door next door than i herd screaming and arguing and what i thought were shots.
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
We appreciate the five star rating but sorry to learn about your stay; we will address this.

2/10 Väldigt dåligt

Marissa

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bed Bugs!
BED BUGS AND HORRIBLE CUSTOMER SERVICE
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
Thank you for bringing this issue to our attention.

2/10 Väldigt dåligt

Kenneth

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I will be calling Expedia about a refund. This place was a junk yard. The office won't open the front door because of the homeless sleeping in the covered parking area. the ice machine was broken and looked to be so for weeks. Strange man walking around the property and was not sure that the elevator was safe. we left and went down the street to a lovely Inn.
Bodde här 1 natt i januari 2024
Svar från Guest Relations 31 jan. 2024
We are sorry to learn about your experience and will make sure we address these concerns with management accordingly.

2/10 Väldigt dåligt

brian

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Run.
Bodde här 1 natt i december 2023
Svar från Guest Relations 31 jan. 2024
We are sorry to learn we did not meet your needs; we hope to better serve you in the future.

6/10 Okej

SHELLY, Beaumont

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I paid on Expedia then was charged twice by property instead of just holding a deposit
Bodde här 2 nätter i december 2023
Svar från Guest Relations 4 jan. 2024
We are sorry to hear about this issue you are had and will make sure management is aware so we can address it accordingly.

2/10 Väldigt dåligt

Mehmet

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They lied about breakfast. There was absolutely no breakfast even no coffee. This place is trash and unsafe. Creepy
Bodde här 1 natt i december 2023
Svar från Guest Relations 29 dec. 2023
We are sorry to learn about your stay and hope we get a chance to better serve you in the future.

10/10 Fantastiskt

Ana

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and comfortable
Svar från gu 29 dec. 2023
Thank you for your review, we are glad our cleanliness and comfort met your traveling needs.

2/10 Väldigt dåligt

Sandra

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
A lot of people out doors smoking and just hanging out a lot of people traffic
Bodde här 1 natt i december 2023
Svar från Guest Relations 29 dec. 2023
We are sorry to learn about your visit and hope we can better serve you in the future.

10/10 Fantastiskt

Lance

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Guest Relations 29 dec. 2023
Thank you for the 10/10 rating; we are glad we met your overall needs.

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Disappointed
The room had a hot tub in the shape of a heart. I did not try to use it. There are lights focused on the tub with no light bulbs. The tub needs repairs, water temp and pressure was good. You can tell repairs were done on the ceiling around the bathroom. The ice machine was broken. The sheets had red marks on them. I was just staying a night and left by 8am. There is suppose to be a breakfast but I didn't look for it. Not a Family location or hotel.
Bodde här 1 natt i december 2023
Svar från Guest Relations 29 dec. 2023
We are sorry to learn we fell short of your standards during your stay and will make sure management is aware so we can address them.

6/10 Okej

Rick

Affärsresenär
Gillade inte: Renlighet och personal och service
No breakfast. Carport smelled like piss and stuff/trash there. Room was clean though. I arrived and police was there. Druggies around...
Bodde här 1 natt i december 2023
Svar från Guest Relations 29 dec. 2023
Thank you for your review, we are glad your overall needs were met and will make sure we look into your concerns that you brought to our attention.

2/10 Väldigt dåligt

erick

Gillade inte: Boendets skick och faciliteter
cockroach's in the room
Bodde här 1 natt i december 2023
Svar från Guest Relations 29 dec. 2023
We are sorry to learn we did not meet your standards during your visit and will address your concerns.

10/10 Fantastiskt

MARGARITA

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome
Bodde här 1 natt i december 2023
Svar från Guest Relations 29 dec. 2023
We appreciate the five star review and are delighted to know we met all of your standards.

8/10 Bra

Marc

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Guest Relations 29 dec. 2023
We are happy to know we met your needs during your visit.

4/10 Dåligt

Daniel, Corona

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
.
Bodde här 3 nätter i december 2023
Svar från Guest Relations 29 dec. 2023
We are sorry to learn we did not fully meet your needs during your visit.

2/10 Väldigt dåligt

robert

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
it was a place where there was questionable people running around all hrs.appeared to be a place that the government was paying for jail release people. vagrants sleeping on stairs. trash, rundown,scared to go out or leave car in parking lot. the room was not kept up shower had holes in the bottom, dirty, doors didnt work or close good. it was a terrible experience you should take your name off this place i could go on and on if i wanted. i could have gotten a better place for much less than what i paid. i will not use days inn wyndam again.i go to ca. on a regular basis and have never had a worse experience.
Bodde här 3 nätter i november 2023
Svar från Guest Relations 29 dec. 2023
We are sorry to learn we did not meet your standards and will make sure we address your concerns accordingly.

10/10 Fantastiskt

Beth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Vending machines were inoperable. Otherwise, staff/checkin were efficient and friendly. The room was clean and the bed was a dream-extremely comfortable.
Bodde här 1 natt i november 2023
Svar från Guest Relations 29 dec. 2023
Thank you for the five star rating; we appreciate it.

2/10 Väldigt dåligt

Elizabeth

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roach motel
Filthy, reeked of cigarettes and was generally unsafe. Roaches in the room, and the bathtub was in unusable condition. Lots of tweakers, was woken up at 5am by one knocking on the door looking for someone. They do not care. They also advertise on property a $100 deposit but charged me a $150 deposit.
Bodde här 1 natt i november 2023
Svar från Guest Relations 30 nov. 2023
Thank you for taking the time to give us your review, we are sorry to know we did not meet your standards and will make sure management is aware.

6/10 Okej

SUSUMU

Reste i grupp
Gillade inte: Renlighet och personal och service
掃除が行き届いてなかった。タオルが雑巾のようだった。黄ばんでいた。
Bodde här 1 natt i november 2023
Svar från Guest Relations 30 nov. 2023
Thank you for your feedback, we are sorry to learn about your experience and hope we can better serve you in the future.

10/10 Fantastiskt

Lynn

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Quietness
Bodde här 1 natt i november 2023
Svar från Guest Relations 30 nov. 2023
Thank you for the five star rating, we are glad our quietness met your standards.

2/10 Väldigt dåligt

Kimberly

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Guest Relations 30 nov. 2023
Thank you for your review; we appreciate it.

2/10 Väldigt dåligt

Tristyn

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bathroom had tiles missing, not kid friendly, homeless and transients cussing and smoking around hotel property.
Bodde här 1 natt i november 2023
Svar från Guest Relations 30 nov. 2023
We are sorry to learn we did not fully meet your overall satisfaction during your visit.

6/10 Okej

walter, North Las Vegas

Property shows signs of aging; doors did not close tightly, some floor issues, bathtub old and not cleaned well.
Bodde här 1 natt i november 2023
Svar från Guest Relations 30 nov. 2023
Thank you for your feedback, we are sorry to hear that we did not fully meet your needs but glad your overall stay was a good one.

10/10 Fantastiskt

chanice

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Pay a little more
The stay was good!! Unfortunately the hotel has homeless people staying in the property!! When you check in the lobby is closed ice machine doesn’t work and a homeless man pulled ice out of the machine like it was normal. Me and my friend stayed a night and I wouldn’t stay anymore nights
Bodde här 1 natt i november 2023
Svar från Guest Relations 30 nov. 2023
We are delighted to know that your stay at our hotel was a good one; we hope to see you again soon.