Hotell i Riverside

“First night they let us in the pool area but didn’t know how to turn on the lights so we were left in the dark. Had to ask to get in the pool area any time we wanted to swim. No towels were available at the pool. Blind in our room wouldn’t go up so we couldn’t see out the window. Called to let front desk know about the blind. Was told they would get it fixed right away. It didn’t get fixed during our stay. The shower chair (in a handicap room) was put together backwards. Had to go to the main...

“Close to the downtown”

“Terrible experience. The lady at the front desk told us we could not get towels for the pool. She said they were for people who were checking in later that night, but the pool was closing in 10 mind. I have NEVER seen people handed towels as they check in. My daughter and I weren’t given anything when we checked in! She was rude and just didn’t want to work. There were people drinking at the indoor, no alcohol allowed pool, and they left their cups of white wine around the pool when they were...

“Clean room, nice and friendly staff. The pool is a bit small than expected but the kids still had a lot of fun there. Great stay!”

“Very nice. Clean. Helpful friendly staff. Breakfast was very busy so the manager stepped in to help. I have never witnessed that in all my travels.”

“Upon arrival, the staff greeted us and showed us to our room right away. The room was clean matched the description exactly. We enjoyed a prepared breakfast that was great. Hope to go back again soon.”

“Clean room, comfy beds, hot breakfast.”

“Great hotel”

“The elevator is broke and has been since last October. Had to drag my cooler from the beach amoung other thimgs, up 2 flights of stairs. The TV had two remotes and initially was a challenge to operate. The person who checked us in didn't mention the broken elevator and didn't give any times for the breakfast. Just handed me the key card, stated the room number...and that was it.”

“Clean, but pretty run down.”

“The place was clean and breakfast fairly decent. We booked 2 queen sized beds. On check in we were given a queen bed and a couch with a pullout bed. I pointed out the discrepancy and the hotel staff blamed it on the app-saying that 3rd party companies simply searches for an empty room, not what is advertised. Neither the app nor the hotel would honor the agreed upon room, both blamed each other. I will no longer use apps but I also blame the hotel. If they know this is happening, they...

“Väldig klorlukt från poolen i korridoren (ända upp på 3e våningen). Rummet hade en svag doft av cigarettrök trots att det ska vara rökfritt hotell. Ofräscht! Bra frukost!”

“The room 713 had bed bugs, we went to bed and quickly discovered the bed was crawling with bed bugs and we had to pack up and leave in the middle of the night. Would not recommend!”

“Our room was clean, location was convenient, but we had some small issues. 1. The shower faucet handle can off very easily so be careful. It did work. 2. Both the shampoo and conditioner were out of fluid. 3. This one is my fault. They should’ve been informed myself of what the breakfast buffet was. With my dietary needs wasn’t much for me to eat but a hard boiled egg.”

“Rooms were spacious and clean. Staff were helpful.”

“Hotel is somewhat outdated but they keep it clean. There is a need to perform some updates to support in possible liability issues and mold. Other items can be handled very easily (e.g. screwing in bathroom light bulb that is missing or burnt out. Cover to fan in bathroom. Staff is very friendly and accommodating. They were always busy with cleaning or filling items up. While I was in the entryway for a few hours, staff updated reading nook with a nice rug and installed water resevoirs in...