Hotell med pool i Rochester

“They were under a massive reconstruction and had no front lobby. The check in desk was not marked out very well, and with the hotel being understaffed, I waited 15 minutes for someone to show up and check me in. 5 minutes after getting to our room, the fire alarm went off. That's when we decided to check out and just push on through to home. They should have shut down for the duration of rebuilding the front lobby and maybe adequately staff the place.”

“The property itself was excellent, which is why this experience was so disappointing. We specifically chose this hotel with the expectation that breakfast would be available, as advertised. However, on Sunday morning we were informed that there was no breakfast because there wasn’t a cook. As a result, my significant other and I had to leave the hotel to find breakfast elsewhere, creating an unexpected expense and disrupting what was supposed to be a relaxing vacation. Guests should not have to...