Hotell nära Rock Valley College

“My room was not ready and I had to wait for over an hour while they cleaned it however, the floor was wet from being mopped, our socks and feet were black from walking around in the room after it was supposedly clean. The check in on the computer screen was difficult to understand the person who was checking us in. He was not very professional when he asked me for my social media profile which I did not share. The female who was an actual person that came up to the desk was unpleasant and...

“Det allra bästa med detta boende var den fantastiska frukosten och frukostpersonalen. De får högsta betyg. Så serviceinriktade och glada, vänliga. De verkade älska sitt jobb. Supergod frukost! Tack! Dålig information i receptionen gällande parkering. Men det löste sig. Finns gott om allmän parkering kring boendet. Jag gillade inte rummets design med rör och ledningar i taket, det kändes ruffigt. Ful utsikt från fönstret mot husvägg. Designen med rör utanpå är pga att hotellet varit en fabrik...

“Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels.”

“Ok”

“Comfortable, great value and overall a great hotel for a good nights sleep.”

“Bra hotell med ett stort plus för deras frukost. Stort och fräscht rum med pentry och sköna sängar. Nära till shopping, t ex Walmart.”

“Great experience. Clean, good service and a very good breakfast included! Very good value for the money!”

“The water in the bathroom sink would not warm up after running the hot faucet for several minutes, multiple times,”

“Our room was huge and the beds were very comfortable!”

“Bra läge i närheten av Highway. Lugnt och trivsamt hotel”

“It was late evening when I arrived, and I was exhausted, so it was my own fault that I did not check the room thoroughly before I brought all of my belongings in (which should not be necessary, but it is these days). But I discovered a partially used soap and opened shampoos in the bathroom, and there was were numerous hairs on my pillowcase. The room had NOT been thoroughly cleaned! To her credit, the hotel clerk did offer me another room, but because it was so late and I was so tired and had...

“Quite literally the worst hotel I have ever stayed in. Mold, clogged toilets, lights that didn’t work, and worst of all, the door didn’t lock.”

“Nice property.”

“This hotel charges for parking and we got an additional charge for a "restaurant room charge" that was not indicated on the booking information. So the cost of the room listed on Expedia ended up being less than what we paid. I was not happy about the additional charges.”

“Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice”