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Recensioner av Holiday Inn Rockford, an IHG Hotel

3 out of 5
Holiday Inn Rockford, an IHG Hotel
7550 E State Street, Rockford, IL

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 324 av 662 recensioner" "
8 - Bra i betyg. 186 av 662 recensioner" "
6 - Okej i betyg. 102 av 662 recensioner" "
4 - Dåligt i betyg. 23 av 662 recensioner" "
2 - Väldigt dåligt i betyg. 27 av 662 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Liliana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s very clean and comfortable
Bodde här 1 natt i april 2024

6/10 Okej

Joel

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

RUEL, INDIO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

michele

Bodde här 1 natt i april 2024

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff at check in was friendly, room was clean, and nice bar/restaurant connected to the hotel
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Joetta

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 2 nätter i mars 2024

8/10 Bra

Joetta

Affärsresenär, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Good
Bodde här 1 natt i mars 2024
Svar från Hotel Management 2 apr. 2024
Hello Joetta, Thank you for your feedback! We are pleased to see that you enjoyed your stay with us!

10/10 Fantastiskt

Logan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had to stay one night to sleep. Bed was very comfy and room was clean. Friendly staff.
Svar från Hotel Management 2 apr. 2024
Hi Logan, Thank you for your feedback! We are glad to see that you enjoyed your stay with us and that you found the beds comfortable and the room was clean.

8/10 Bra

Joseph

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the highway and many stores. Casino is walking distance away if you are into that sort of thing
Bodde här 1 natt i mars 2024
Svar från Hotel Management 2 apr. 2024
Hi Joseph, Thank you for your feedback! We are glad to see that you enjoyed your stay with us!

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the on site restaurant and bar.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 2 apr. 2024
Hello Jennifer,Thank you for your feedback we are glad to see that you enjoyed your stay! We will share your feedback with Scoreboard ownership!

10/10 Fantastiskt

Katherine

Bodde här 1 natt i mars 2024
Svar från Hotel Management 2 apr. 2024
Hello Katherine, Thank you for your feedback! We are glad to see that you enjoyed your stay with us!

8/10 Bra

Craig

Gillade: Renlighet och boendets skick och faciliteter
Easy access to the stamp show that was there ! Didn’t like all the running, loud noise, and slamming of doors in the hallway from the athletes that were staying there over the weekend! Too many little children in the pool and than closing the pool at 9:00 pm and having no just mature pool time for older guests
Bodde här 1 natt i mars 2024
Svar från Hotel Management 2 apr. 2024
Hi Craig, Thank you for your feedback we are glad you had easy access to the stamp show that was hosted next door. We do apologize for the noise from the athletes.

6/10 Okej

Christopher, Geneseo

Reste med familjen
Gillade: Renlighet
This holiday inn is a bit older. Bed and bedding not super comfortable but great in room temp settings. Still not a fan of bolt in shampoo and soap.
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 2 apr. 2024
Hi Christopher, Thank you for your feedback! We will share your comments with the appropriate departments. We are glad to see the temperature was comfortable for you!

8/10 Bra

Anita, New Prague

Bodde här 1 natt i februari 2024
Svar från Hotel Management 5 mars 2024
Hi Anita, Thank you for your feedback, we are happy to see that you enjoyed your stay with us!

2/10 Väldigt dåligt

Lisa

Bodde här 2 nätter i februari 2024
Svar från Hotel Management 2 apr. 2024
Hi Lisa, Thank you for your feedback, we apologize that we did not meet your expectations. If there were some specifics you would like to share so that we can improve the guest experience please reach out to us.

8/10 Bra

Melissa

Reste i grupp, Reste med familjen
Gillade: Bekvämligheter
The room was clean, but a little run down. There wear tears in the carpet, and the cleaning service never used a vacuum. While it's clean and functional, you can tell this hotel is old and hasn't been renovated in a while. The pool area was clean and uncluttered.
Bodde här 2 nätter i februari 2024
Svar från Hotel Management 5 mars 2024
Hi Melissa, Thank you for your feedback we are glad to see that you enjoyed your stay with us.

8/10 Bra

Brenda

Bodde här 1 natt i februari 2024
Svar från Hotel Management 2 apr. 2024
Hello Brenda, Thank you for your feedback! We are happy to see that you enjoyed your stay with us!

10/10 Fantastiskt

J

Bodde här 1 natt i februari 2024
Svar från Hotel Management 2 apr. 2024
Hi J, Thank you for your feedback! We are happy to see that you enjoyed your stay with us!

8/10 Bra

Talshena

Bodde här 1 natt i februari 2024
Svar från Hotel Management 2 apr. 2024
Hello Talshena, Thank you for your feedback! We are glad to see that you enjoyed your stay with us!

10/10 Fantastiskt

Richard

Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean and quiet
Bodde här 1 natt i februari 2024
Svar från Hotel Management 5 mars 2024
Hello Richard,We are happy to see that you enjoyed your stay with us!

10/10 Fantastiskt

Brandon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice and quiet
Bodde här 1 natt i februari 2024

8/10 Bra

Ronald

Reste med familjen
Gillade: Personal och service
Entire property and area looked tired. The rooms were clean, but hallways areas smelled funny and carpet looked dirty
Bodde här 2 nätter i februari 2024
Svar från Hotel Management 5 feb. 2024
Hi Ronald, Thank you for your feedback, we are glad to see that you were pleased with the cleanliness of your room.

8/10 Bra

Kerry

Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
Convenient
Bodde här 1 natt i februari 2024
Svar från Hotel Management 5 feb. 2024
Hi Kerry, Thank you for your feedback, we are glad that you enjoyed stay with us.

6/10 Okej

Richard

Reste med sin partner
Gillade: Renlighet och personal och service
We spend 1 nite. The hotel is as stark and sparce as any I've ever seen. It's super clean, except for the smell of weed EVERYWHERE. (Weed is legal in Illinois, and there is a dispensary about 5 minutes away.) Contributing to the constant smell of weed is the fact that there is a casino about 100 yards from the hotel and it seemed like a great many of the hotel patrons during our stay were staying there due to the closeness of the casino, which is rather dumpy by the way.
Bodde här 1 natt i januari 2024
Svar från Hotel Management 5 feb. 2024
Hi Richard, Thank you for your feedback, we apologize that we did not meet your expectations during your stay. We are trying are best to combat the smell in the common areas.

10/10 Fantastiskt

Joanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very comfortable room and great location.
Bodde här 1 natt i januari 2024
Svar från Hotel Management 5 feb. 2024
Hello Joanne, We are glad to see that you enjoyed the location and had a comfortable room during your stay.

10/10 Fantastiskt

Marianne P

Reste med sin partner
Gillade: Renlighet
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hi Marianne P on, Thank you for your feedback, we are happy to see that you enjoyed your stay with us.

10/10 Fantastiskt

Antoine

Bodde här 1 natt i januari 2024
Svar från Hotel Management 5 feb. 2024
Hi Antoine, Thank you for your feedback, we are glad to see that you enjoyed your stay with us.

10/10 Fantastiskt

Nathan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hotel Management 5 feb. 2024
Hello Nathan, Thank you for your feedback, we are happy to see that you enjoyed your stay.

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet
Not in good condition
Images of this hotel are not representative of current state. It is also in very busy area and guests are loud. Paid to have our dog and received no accommodations, no area for pets outside or easily access room to exit.
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hello Anonymous,We apologize that we did not meet your expectations. There are green areas by the pool area as well near the parking lot.

8/10 Bra

Gerardo

Bodde här 1 natt i januari 2024
Svar från Hotel Management 5 feb. 2024
Hello Gerardo, Thank you for your feedback, we are happy to see that you enjoyed your stay.

8/10 Bra

Marcia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No breakfast
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hi Marcia, Thank you for your feedback, we are glad you enjoyed your stay. We do have breakfast for purchase at the third-party restaurant attached to us from 6 am to 9 am.

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good bar with good food and servers were great
Bodde här 1 natt i januari 2024
Svar från Hotel Management 5 feb. 2024
Scott, Thank you for your feedback, we are happy to see that you enjoyed your service at the Scoreboard, we will pass this along to Scoreboard ownership.

10/10 Fantastiskt

joanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
i love a good comfortable bed and this was awesome, good quality bedding and comfortable mattress!
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hello Joanna, Thank you for your feedback, we are glad you had a comfortable stay and enjoyed the mattress!

10/10 Fantastiskt

Rosario

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hi Rosario, Thank you for your feedback, we are happy to see you enjoyed your stay with us!

10/10 Fantastiskt

Vanessa, Norridgeil

Bodde här 2 nätter i december 2023
Svar från Hotel Management 5 feb. 2024
Vanessa, We are happy to see that you enjoyed your stay with us.

10/10 Fantastiskt

Lawona

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight for the holiday
It was a very good stay! No complaints!
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hi Lawona, Thank you for your feedback, we are happy to see you had a good stay for the holiday!

10/10 Fantastiskt

Charles

Very clean, convenient updates making it a very comfortable, enjoyable stay.
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hello Charles, We are glad to see that you had a comfortable and pleasant experience with us.

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was able to check in early without any problems
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hi Joseph, Thank you for your feedback, we are glad to see that you had a easy check in.

8/10 Bra

Dallas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wish the pool was open later but very nice and very clean had a wonderful stay
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Dallas, Thank you for your feedback. We are pleased to see that you enjoyed your stay with us.

10/10 Fantastiskt

Sam

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food and entertainment were nearby.
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hello Sam, We are glad to see that you liked our location.

8/10 Bra

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good experience 👌
Bodde här 1 natt i december 2023
Svar från Hotel Management 5 feb. 2024
Hi Elizabeth, We are happy to see that you enjoyed your experience with us.

10/10 Fantastiskt

Kenneth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is friendly, suite was clean, and the staff in restaurant during breakfast treated us like family.
Bodde här 1 natt i december 2023
Svar från Hotel Management 12 dec. 2023
Hi Kenneth, Thank you for your feedback! We are happy to see that you enjoyed your stay with us, had a pleasant experience with our staff, and enjoyed the suite! We will pass your comments to Hoffman House ownership!

10/10 Fantastiskt

Kenneth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reasonable price
Bodde här 1 natt i november 2023
Svar från Hotel Management 12 dec. 2023
Hi Kenneth, Thank you for your feedback we are glad to see that you enjoyed your stay with us!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Hotel Management 12 dec. 2023
Thank you for your feedback we are happy that you enjoyed your stay with us!

2/10 Väldigt dåligt

John

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bad hotel
The first room they gave us had dirty greasy hand prints on the headboard along with residual food bits. The hallways and elevator smelled bad of marijuana. We were never told that breakfast was only served from 6Am to 9am. It was a Sunday and we got to the restaurant at 9:00am and was told they were done servicing breakfast. We complained at the front desk but the front desk personnel apologized and says all this was typical.
Bodde här 1 natt i november 2023
Svar från Hotel Management 19 nov. 2023
Hi John, We apologize for your experience you had here at the hotel. We will take this experience and use it as a learning tool for our front desk to better communicate the hours of breakfast. Thank you for your feedback!

8/10 Bra

Lynn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean hotel, friendly staff, and reasonably priced.
Bodde här 1 natt i november 2023
Svar från Hotel Management 19 nov. 2023
Hello Lynn, Thank you for your feedback! We are so glad to see that you had a clean room and a pleasant interaction with our hotel staff!

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great value for the property with fantastic dining and entertainment around. Close to interstate and shopping. Just fantastic experience.
Bodde här 1 natt i november 2023
Svar från Hotel Management 19 nov. 2023
Hello Michael, We are pleased to see that you had such a fantastic experience with us!

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean room
Clean room, fast check in and out.
Bodde här 1 natt i november 2023
Svar från Hotel Management 19 nov. 2023
Hi Amanda, We are happy to see you have a fast check in and check out, and that you had a clean room! We hope you had a great stay with us!

8/10 Bra

Dalia

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
nice place to stay nice staff clean rooms
Bodde här 2 nätter i november 2023
Svar från Hotel Management 19 nov. 2023
Hi Dalia, We are glad to see that you enjoyed your stay with us and had a pleasant interaction with our staff!