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“We had a great trip and enjoyed our stay. Breakfast and staff were excellent and a fun place to stay. We had an A/C issue and they did offer to move us to another room, but we were tired and it was late when we got back. Things worked out fine though and we'd gladly return again.”

“I liked the hotel and location. Just one thing. I booked the hotel because it has a bath tub due to a health condition eased by a bath at night. The first room had no plug and no way to keep the water in, as checked by the person on front desk. They kindly moved me to another room but the same issue was there. I couldn't be doing with moving a third time so wasn't too well the next day for work.”

“The breakfast was incredible, the room was cute and the staff was attentive! The only thing that would have made it better was if I could have stayed longer!”

“Perfect stay in Buffalo, very nice staff! We will definitely come back again!”

“Quiet and a comfy bed. Poor breakfast.”

“The room was in need of maintenance especially the bathrooms, also why have a microwave when not having any plates or cutlery. And the AC was really loud when it turned on.”

“Extremely accommodating and pleasant staff.”

“A very nice room with a lot of hightech functions and nice hotspring especially in the evening. But lousy breakfast with a lot of the items in plastic”

“Room is very clean and location is super good, convenient to a lot places.”

“This historic property is filled with art deco touches. The bed was comfortable, shower pressure good, soft towels. We were disappointed that there is no on site food option, particularly for breakfast.”

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“The front lobby seemed updated and clean, and the staff were lovely. However, our room had a musty smell, almost as if it was a smoking room for 20 years and had recently been cleaned, but you could still smell it. The carpet seemed crunchy and dirty and just overall was a lot more budget hotel than I was expecting for a Best Western.”

“Booked a suite, got a regular king...no big deal, just called down and they fixed it immediately awesome. Got into the suite had a view of the ventilation system of the building not of anything else no balcony no nothing. Ok I can get past all that after a long day of travel go to relax pop on some Netflix takes about 15min to sign in tv acting real slow. Shut it off turned it back on didnt get better but after about 20 min of loading a show just b started to play I said you know what its been a...