Hotell nära Rockwood Park

“Clean staff was amazing ”

“It was a little complimentary breakfast but it was good and refreshing. ”

“This hotel is always immaculate. The staff are very welcoming and professional. This is the only place I stay in the Richmond area ”

“The property was great and near our activities.”

“Convenient Courteous Good value Excellent breakfast ”

“Excelente servicio, me encantó”

“Very calm”

“Could improve the breakfast ! ”

“It needs just a little extra upgrade. The tv kept going out and the fridge wasn’t working. But the front desk staff were amazing. ”

“The guy who checked us in was extremely rude, even going as far as to yell at my boyfriend when he asked him to repeat himself. Then we are put out back where it already looks like there's homeless and drug deals happening. Shirtless men hanging out on the walk way smoking cigarettes and drinking beer greeted us on oir way to our room. Once we get inside, it reeks of cigarettes, dirty, and the smoke detector is no where to be found. (Came across is later on top of the clothes rack) My boyfriend...

“Very nice staff, especially at breakfast. The room is spotlessly clean. Great beds. Only gripes were the incredibly loud ac unit outside and the hotel was very expensive for what it was. But supply and demand I guess. It was a busy weekend in Richmond ”

“The steel door showed signs of forced entry. There was a round puncture several inches in diameter and more than an inch deep, as if from a police (hopefully) battering ram. The interior of the door frame had evidence of being knocked in, as well. The interior moulding of the door frame was screwed back together in several places. There was tons of activity at night, especially where the rear of the property backed up to a wooded area. Cars were coming and going after very short visits,...

“The room was clean BUT....the beds were horrible! The bed frame was a full size but the mattress was a queen size so when you sat on the edge you slid off!! Very uncomfortable. At breakfast i went down for coffee. There were no coffee cups and when i asked for one i was told they were out of them! I was told to use a juice cup which is about a 3 oz cup! A couple tables were unclean and the atmosphere was uninviting. No curtains or shades to cover the dirty windows. Will not stay there when i go...

“Na”

“It was great for a quick overnight stay. Smoking room and clean was key for me. I will there were a couple of burn marks on things like people don't know how to use an ashtray. Other than that no problems. Also great customer service!”

“Clean and nice”