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“Very neat and clean, must recommend I really appreciated the service staff, especially Manager Tetu. Breakfast was awesome, traditional food I really liked it ”

“Everything was great, especially the representatives from the Reception. I would like to commend Ms. Roya for the great hospitality. ”

“Walked in and the room was infested with cockroaches The front desk assured me that they would process my refund with hotels.com A week later I’m still waiting Pictures do not match the reality I was told it’s a cheap hotel and this is want to expect. Different hotels have different standards Ridiculous ”

“I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.”

“Amazing staff and stay”