Exteriör

Recensioner av Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 672 av 1003 recensioner" "
8 - Bra i betyg. 176 av 1003 recensioner" "
6 - Okej i betyg. 81 av 1003 recensioner" "
4 - Dåligt i betyg. 39 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1003 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Racheal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

alessandro

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always the best for a few days in bentonville
Bodde här 1 natt i maj 2024
Svar från General Manager 25 maj 2024
Dear Alessandro, We are thrilled to receive your feedback and recommendation! Thank you for choosing to stay with us. We look forward to welcoming you back soon. Best, Kraig Pomrenke, GM

10/10 Fantastiskt

Jean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place to stay.
Bodde här 1 natt i maj 2024
Svar från GM 21 maj 2024
Dear Jean, We are thrilled to receive your feedback and recommendation! Thank you for choosing to stay with us. We look forward to welcoming you back soon. Best, Kraig Pomrenke, GM

10/10 Fantastiskt

Sheryl

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great
Bodde här 3 nätter i maj 2024
Svar från GM 20 maj 2024
Dear Sheryl, Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon. Best, Kraig Pomrenke, GM

6/10 Okej

Tom

Affärsresenär, Reste med sin partner
Gillade: Renlighet och bekvämligheter
Autumn at reception was very helpful. Chris at checkout was wearing very wrinkled clothes was was unfriendly.
Bodde här 2 nätter i maj 2024
Svar från Front Desk Supervisor 17 maj 2024
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. Best! Katherine

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från General Manager 17 maj 2024
Dear Dawn, Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best, Kraig Pomrenke, GM

10/10 Fantastiskt

John T.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great property
Bodde här 2 nätter i maj 2024
Svar från GM 15 maj 2024
Dear John T., Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best, Kraig Pomrenke, GM

2/10 Väldigt dåligt

Brandon

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Kaleigh Benton AFOM 7 maj 2024
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

6/10 Okej

Laura

Affärsresenär
Gillade: Personal och service
The property is large however it’s very dated and needs some update. It has a unique smell that feels muggy and moist. There are no USB PORTS and the rooms feel dark and old.
Bodde här 3 nätter i april 2024
Svar från GM 2 maj 2024
Dear Laura, We understand how important it is to ensure your satisfaction with our services. Your feedback is truly valuable to us, and we deeply apologize for the areas where we fell short of your expectations. We hope to have the opportunity to provide you with the best possible experience on a return visit. Sincerely, Kraig Pomrenke, GM

10/10 Fantastiskt

Todd

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tv volume was limited and made it hard for the hard of hearing. The coffee maker was broken
Bodde här 1 natt i april 2024
Svar från GM 22 apr. 2024
Dear Todd, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Kraig Pomrenke, GM

10/10 Fantastiskt

Megan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff
Bodde här 1 natt i april 2024
Svar från Kaleigh Benton AFOM 16 apr. 2024
Hi Megan!Thank you for taking a moment to share your experience. I am happy to hear you found the property to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Sanaz

Reste med familjen
Gillade: Bekvämligheter
Wonderful room. Great amenities and location.
Bodde här 1 natt i april 2024
Svar från Kaleigh Benton AFOM 12 apr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the room to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Monica

Reste med familjen
Gillade: Boendets skick och faciliteter
Breakfast was very good. Walking distance to Top Golf. Easy freeway access. Hotel is well maintained.
Bodde här 2 nätter i april 2024
Svar från Kaleigh Benton AFOM 12 apr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Heather

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a wonderful stay!
Bodde här 3 nätter i mars 2024
Svar från Front Desk Supervisor 12 apr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best! Katherine

10/10 Fantastiskt

Cyndy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The young man who checked us in was awesome and set the tone for a pleasant stay.
Bodde här 1 natt i april 2024
Svar från GM 10 apr. 2024
Dear Cyndy, Isn't it amazing that a hospitable welcome can make all the difference and set the stage for a great stay? Thank you for choosing us and for taking the time to sing our praises. We hope to host you again soon. Best, Kraig Pomrenke, GM

8/10 Bra

Kara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Front Desk Supervisor 8 apr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Katherine

2/10 Väldigt dåligt

Erin

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Found socks in the room from previous guest and Roach matter in the bathroom
Bodde här 3 nätter i mars 2024
Svar från GM 25 mars 2024
Dear Erin, Thank you for your review. We apologize that your stay with us was not a satisfying one. Your feedback is important to us. We take any issues of pests extremely seriously. We contract with a vendor for preventative pest control, as well as have random inspections provided by the Health Department on a semi-annual basis to ensure pest control, as well as overall cleanliness standards, are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again. Sincerely, Kraig Pomrenke, GM

4/10 Dåligt

Steve

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property is very dated. Carpets are worn . Elevators were not working. Toilet was not clean. Ice machines were not working. Will not being coming back!
Bodde här 1 natt i mars 2024
Svar från GM 25 mars 2024
Dear Steve, I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future. Sincerely, Kraig Pomrenke, GM

10/10 Fantastiskt

Bonnie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy to find and navigate staff was wonderful
Bodde här 1 natt i mars 2024
Svar från Front Desk 23 mars 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 5/5 review. We hope to see you again soon. Best! Katherine Taylor

10/10 Fantastiskt

Latonya

Reste med familjen
Gillade: Bekvämligheter
everything is awesome
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 23 mars 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 5/5 review. We hope to see you again soon. Best! Katherine Taylor

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Friendly and courteous staff. Great breakfast.
Bodde här 2 nätter i mars 2024
Svar från GM 20 mars 2024
Dear David, It is wonderful to hear that you enjoyed your stay, our great breakfast, and the level of service we provide. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Kraig Pomrenke, GM

10/10 Fantastiskt

Jean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 19 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best! Katherine

8/10 Bra

wendy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very
Bodde här 2 nätter i mars 2024
Svar från Kaleigh Benton AFOM 13 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Monica

Reste med familjen
Quiet hotel comfortable beds. Nice lobby and good location.
Bodde här 1 natt i mars 2024
Svar från GM 8 mars 2024
Dear Monica, Thank you for taking the time to write to us. I am thrilled that you had a comfortable and convenient stay with us! It was an absolute pleasure to have you as our guest, and we look forward to welcoming you back soon. Best, Kraig Pomrenke GM

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Boendets skick och faciliteter
My parents needed a room near the elevator for connivence due to mobility issues and staff was very helpful thank you
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 3 mars 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 5/5 review. We hope to see you again soon! Katherine

10/10 Fantastiskt

Barbara

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are nice and spacious. Nice property ans good service.
Bodde här 5 nätter i februari 2024
Svar från Kaleigh Benton AFOM 24 feb. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 5/5 review. We hope to see you again soon!

10/10 Fantastiskt

hillary

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Kaleigh Benton AFOM 24 feb. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 5/5 review. We hope to see you again soon! Best

10/10 Fantastiskt

Hagit

Bodde här 1 natt i januari 2024
Svar från Front Desk Supervisor 24 feb. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 5/5 review. We hope to see you again soon. Best! Katherine Taylor

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly and Professional and food was excellent
Bodde här 4 nätter i februari 2024
Svar från GM 20 feb. 2024
Dear Eric, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our food offerings and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Kraig Pomrenke GM

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very satisfying stsy
Bodde här 3 nätter i februari 2024
Svar från GM 20 feb. 2024
Dear Michael, We are thrilled that we provided you with a very satisfying stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Kraig Pomrenke GM

8/10 Bra

Elisa, Nixa

Reste med familj och småbarn, Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property is clean as was my room, but it smelled of mildew. Staff was friendly. Pool was clean but the floors get super slick which could be dangerous. I saw a few people slip as they walked in. The breakfast was probably one of the best I’ve seen at a hotel & included an omelet bar where a chef cooks it fresh. Lots of food options for kids & adults. Will be back next time I’m in town. Only issue is that it’s impossible to get them to answer the phone because the ringer is kept off it seems.
Bodde här 1 natt i februari 2024
Svar från GM 17 feb. 2024
Dear Elisa, Sincere thanks for taking the time to share your review. It’s wonderful that your overall stay was pleasant! Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing and what we can improve upon. We appreciate your choosing to stay with us and look forward to providing an even better experience on a future stay. Best, Kraig Pomrenke GM

10/10 Fantastiskt

Roger

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 12 feb. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 10/10 review. We hope to see you again soon. Best! Katherine Taylor

8/10 Bra

Katrina

Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 6 feb. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're sorry your stay was not a 10/10. We continually work to improve our guest experience and hope you will consider staying with us in the future. Best! Katherine

10/10 Fantastiskt

Tesha

Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 5 feb. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 10/10 review. We hope to see you again soon. Best! Katherine Taylor

10/10 Fantastiskt

Helga

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The beds are always so comfortable. I love the spacious rooms. Only thing I would change is it is time to upgrade the bathroom that was in our room. It was very clean but the bathtub is starting to show some rust. Otherwise everything was wonderful and as expected.
Bodde här 1 natt i januari 2024
Svar från GM 31 jan. 2024
Dear Helga, Thank you for taking the time to write a review. I am happy to hear that you enjoyed your stay with us. Your compliments and recommendations are greatly appreciated as they help us to continue to provide better guest experiences. We value your feedback very much and use it to monitor and improve our services. We look forward to welcoming you back soon. Best, Kraig Pomrenke GM

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GM 31 jan. 2024
Dear Cindy, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Kraig Pomrenke GM

10/10 Fantastiskt

Lindsey, Fort Smith

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property! Staff was friendly, rooms were clean, and we enjoyed our experience
Bodde här 1 natt i januari 2024
Svar från GM 29 jan. 2024
Dear Lindsey, I am ecstatic to know that your stay was exceptional. Our staff members are proud to be representatives of our hotel and all it offers. Whether your next trip here is for business or pleasure, I hope you will choose to stay with us again. Best, Kraig Pomrenke GM

10/10 Fantastiskt

David

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Front Desk Supervisor 30 jan. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 10/10 review. We hope to see you again soon. Best! Katherine Taylor

8/10 Bra

Jane, Willis

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
We stayed in the Spa Tower, it is very outdated but rooms are large and comfortable. The bed was nice, TVs were large, and the air conditioner worked great. The bathtub is not luxurious, it has a rough bottom and was not deep. The haircare/soaps are average, the hair dryer shorted out a few times. The location was amazing and convenient to shopping and dining. All in all, a good stay and great value.
Bodde här 1 natt i januari 2024
Svar från Front Desk Supervisor 29 jan. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're sorry your stay was not a 5/5. We continually work to improve our guest experience and hope you will consider staying with us in the future. Best! Katherine T.

10/10 Fantastiskt

Darren

Bodde här 2 nätter i januari 2024
Svar från Front Desk Supervisor 25 jan. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 5/5 review. We hope to see you again soon. Best! Katherine Taylor

10/10 Fantastiskt

Timothy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Front Desk Supervisor 24 jan. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 10/10 review. We hope to see you again soon. Best! Katherine Taylor

6/10 Okej

Amanda

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
The bed was hard as a rock. I could not get comfortable and didn't sleep well. The heating and air panel fell off the wall in the night twice. The hvac unit was very loud. The room was very clean however as well as the rest of the property.
Bodde här 1 natt i januari 2024
Svar från GM 21 jan. 2024
Dear Amanda,Thank you for taking the time to provide this valuable feedback. I sincerely appreciate your acknowledgment of our high cleanliness standards. I am disheartened to hear other aspects of your stay were less than exceptional. Your feedback will be shared as we continually strive to enhance the guest experience. We hope to welcome you again soon.Sincerely,Kraig PomrenkeGeneral Manager

8/10 Bra

Julie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our room was nice and clean.We picked this hotel for hot tub, pool and the buffet breakfast/ omelet station. It did not disappoint. Hot tub/pool were down for repairs. No discounts when amenities aren't working ?? No alerts???
Bodde här 1 natt i januari 2024
Svar från GM 21 jan. 2024
Dear Julie, Thank you for taking the time to write a review. I am delighted you enjoyed our hotel and high cleanliness standards, but I regret we disappointed you with our temporary pool closure. The repair was necessary to maintain the quality of the hotel and to serve our guests better. Additionally, I apologize for our lapse in communication; we clearly missed the mark. We value you as our guest and hope to have another opportunity to provide you with a stay that is exceptional in every way. Sincerely, Kraig Pomrenke GM

10/10 Fantastiskt

Kaylee

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
NWA Best in Class Hotel
Attended a Comic Con with my child at the location and having a room to break up the day and spend the night made the overall experience better. Hotel was fantastic in everything they did and offered.
Bodde här 1 natt i januari 2024
Svar från Front Desk Supervisor 16 jan. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 10/10 review. We hope to see you again soon. Best! Katherine Taylor

8/10 Bra

Matthew

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Great staff, nice location, facility showing age
Bodde här 1 natt i januari 2024
Svar från Front Desk Supervisor 12 jan. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're sorry your stay was not a 10/10. We continually work to improve our guest experience and hope you will consider staying with us in the future. Best! Katherine

8/10 Bra

Matthew

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Nice hotel, great staff, property starting to show
The hotel is nice, clean, staff is friendly. I had a room issue that required maintenance and they switched me quickly. The property is starting to show a little age in decorations, style, etc. Nothing major wrong, just a little older property.
Bodde här 1 natt i januari 2024
Svar från GM 11 jan. 2024
Dear Matthew,Thank you for taking the time to write a review. I am glad to hear that you enjoyed your stay with us. Your compliments are greatly appreciated and we are grateful for your suggestions on areas where we can improve. Your review is valuable to us as it helps us monitor and enhance our guests' experience. We hope that you will visit us again soon. Thank you.Best,Kraig PomrenkeGeneral Manager

6/10 Okej

Travis

Bodde här 1 natt i januari 2024
Svar från GM 10 jan. 2024
Dear Travis,Thank you for choosing our hotel and taking the time to review your stay with us. We strive to deliver exceptional experiences and cannot wait to do so again when you return to the area.Sincerely,Kraig PomrenkeGeneral Manager

10/10 Fantastiskt

Terri

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från GM 11 jan. 2024
Dear Terri,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Kraig PomrenkeGeneral Manager

10/10 Fantastiskt

Linda

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
NA
Bodde här 3 nätter i december 2023
Svar från Front Desk Supervisor 1 jan. 2024
Thank you for taking the time to share your experience. We're very happy you had an amazing stay with us and appreciate your 5/5 review. We hope to see you again soon. Best! Katherine Taylor

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
*
Nice stay. The only issue we had was related to bathroom supplies. The shampoo and conditioner bottles in the shower were empty and we noticed the typical complimentary lotions were missing. Not a show stopper but something we noticed.
Bodde här 1 natt i december 2023
Svar från GM 27 dec. 2023
Dear Kevin,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding your toiletries; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Sincerely,Kraig PomrenkeGeneral Manager