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Recensioner av Guest Inn

2 out of 5
Guest Inn
1601 S 8th St, Rogers, AR

Recensioner

5,8
10 - Fantastiskt i betyg. 26 av 167 recensioner" "
8 - Bra i betyg. 38 av 167 recensioner" "
6 - Okej i betyg. 33 av 167 recensioner" "
4 - Dåligt i betyg. 30 av 167 recensioner" "
2 - Väldigt dåligt i betyg. 40 av 167 recensioner" "

6,2/10

Renlighet

6,6/10

Personal och service

5,6/10

Bekvämligheter

5,6/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Benjamin

Gillade inte: Personal och service och boendets skick och faciliteter
10 appliances out of 2 only receptacles in room. Heater wouldn’t keep room warm. No body there after 9:00 am to return deposit. Expedia didnt tell me there would be a deposit. Won’t stay again and don’t plan to use Expedia again.
Bodde här 3 nätter i april 2024
Svar från Sunny 10 apr. 2024
Sorry,I was out of town and my team was managing. So would like to have details of problems you faced. Could not understand why you had heater problems as i just checked and is working fine. Let me know all the problems u have faced in details and shall take care of it ASAP. Yes feel free to call 479 636 1733 x 0 or email me on panchal61@yahoo.com Against your time i will give you a free room.

8/10 Bra

Kurt

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Great owners
Bodde här 1 natt i november 2023

6/10 Okej

Melody

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
You get what you pay for.
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Karen

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
First, let me address the room. The bed was ok but the bathroom floor was dirty. The sink was on a timed faucet! You pushed it down and had about 4 seconds to wash your hands etc. There was also a timer on the bathroom light. The deal breaker was when the manager found out about my friend’s medical service dog. We were vendors at a crafts show at the Fayetteville Fair Grounds. We came in around 8p (exhausted) the second night. I went to the office to get an extra pillow. The manager was a bit hostile accusing me of having a dog in the room. I explained that she was a medical alert dog for diabetes. My friend (the owner of the dog) came in to tell me her room key didn’t work. The manager said he had deactivated our keys! We were locked out of our room! When we tried to explain the ADA law regarding service animals, all he would say was he had to charge a $150 fee that might or might not be refunded. Hotels are not allowed to treat service dogs as if they are pets. He became very agitated and threatened to call the police. We told him that was fine. We both felt that because we were women, he treated us disrespectfully as if the ADA law (which she pulled up on her phone) was incorrect.) I was finally able to get a room key, went to the room and called Expedia. It took a little while but Expedia took care of us!! They were great, found us another room in a nicer hotel and paid the difference!! This was a stressful and upsetting situation. Thank you Expedia!
Bodde här 5 nätter i oktober 2023
Svar från Sunny 15 nov. 2023
First and foremost Every person having a service dog/pet must declare at the time of checking inn. U did not declare. Yes, your keys were deactivated so that u will come to the lobby. and we immediately made new keys and then started discussion with the other lady.Now we gave you a form to fill just to minimize talk. and you both filled the form for same dog same reason brought us to a question as it is truth or false.We did have great discussions and you did say that the room was great and had no issues.Thats OK, GOD is watching.

8/10 Bra

Rhonda

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Building has been remodeled. Nice and clean room. We had a circuit breaker flip and manager responded immediately. Was very nice and asked us how we liked the place and if there was anything he could improve on. Will definitely stay again.
Bodde här 2 nätter i oktober 2023

6/10 Okej

Mary Beth

Bodde här 2 nätter i oktober 2023

6/10 Okej

Michael

Reste med sin partner
Friendly, easy to find
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Adam

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bed bugs in the mattresses and sheets
I rented 2 rooms for my family and kids. Upon arrival and getting the keys to the room. We found bed bugs in the sheets and the mattresses!! We immediately went back to the front desk and asked for the manager. We were told wasn't available till 11:00 p.m. and to come back then. At that time we left to go find a different hotel room and packed our things and left. We plan on going back tomorrow morning and asking for a refund!!
Bodde här 1 natt i oktober 2023
Svar från Sunny. 21 okt. 2023
Why did you not show it to the front desk employ. or have you taken any picturs as proof. for a refund.I personally checked the rooms and there were no bed bugs. please find a different reason to ask for a refund.

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Personal och service
Dont even think of wifi
They offer free wifi but good luck connecting to it other than on a cellphone.
Bodde här 4 nätter i oktober 2023
Svar från Sunny 21 okt. 2023
I have oprical fiber Wify by Ritters. till date no complain by any guest. but am Sorry for it. Next time i will personally assist you to get connected.

10/10 Fantastiskt

Deanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place
It was a great stay
Bodde här 1 natt i september 2023
Svar från sunny 24 sep. 2023
Thanks, God Bless, See you again.

8/10 Bra

Donna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Sunny 24 sep. 2023
Thanks, God bless, See you again.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från sunny 1 sep. 2023
Thanks God bless

2/10 Väldigt dåligt

Vanessa

Bodde här 1 natt i juli 2023
Svar från sunny 1 sep. 2023
Thanks, Sorry we could not satisfier you. but if u could let us know what that would help us to improve.

10/10 Fantastiskt

Emil

Reste med familjen
Good
Bodde här 1 natt i juli 2023
Svar från sunny 11 juli 2023
Thank you. God bless u.

6/10 Okej

Scott

Bodde här 2 nätter i juni 2023
Svar från sunny 11 juli 2023
Shall try my best next time.

6/10 Okej

jacqueline

Reste med familj och småbarn
Gillade inte: Boendets skick och faciliteter
It was convenient to outside stuff but the property over all, had i known i would have preferred to stay somewhere else. the reason i chose this property was because we needed a fridge for our baby’s milk and the fridge did not work. we told them about it just for them to tell us they would look at it in the morning. we only planned to stay the one night so that made no sense to not move us or replace the fridge. the shower did not work properly and was difficult to bathe our children since there was no way to give them a bath even though there was a tub.
Bodde här 1 natt i juni 2023
Svar från sunny 19 juni 2023
Sorry.

10/10 Fantastiskt

Patrick

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från sunny 22 mars 2023
Thanks, God bless all.

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay for a Great Price
I really enjoyed it. I was in town for an event and needed a Saturday night stay for the weekend. The only thing bad was that it got pretty cold in the room--thankfully I had brought an extra comforter. The check-in was easy, the room was great and the bed was comfy!
Bodde här 1 natt i november 2022
Svar från sunny 11 dec. 2022
Thank you. Looks like your room heater did not work. sorry. wehave set all the room heaters to 69. now

6/10 Okej

Frances

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i november 2022
Svar från sunny 11 dec. 2022
Could you tell us where the actual problem was we shall take care of it.

2/10 Väldigt dåligt

Mark

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2022

4/10 Dåligt

Kenneth

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2022

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och rummets bekvämlighet
Very efficient, clean. Great Value. Paint would be helpful.
Bodde här 2 nätter i oktober 2022
Svar från Sunny 22 okt. 2022
Yes agreed, but first want to do vanity's and then paint all rooms, shall start in Jan 23.

2/10 Väldigt dåligt

victor

Bodde här 1 natt i oktober 2022

8/10 Bra

Jo, Tulsa

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The property was decent for an overnight stay. The decor was a little dated, but for as little time we spent in the room, it was adequate. We would stay again.
Bodde här 1 natt i oktober 2022
Svar från sunny 13 okt. 2022
Thank you. see you again.

2/10 Väldigt dåligt

Michelle

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cockroach in the bed
Within two minutes of getting in the room I saw a cockroach in the bed!! I left immediately
Bodde här 5 nätter i oktober 2022
Svar från sunny 13 okt. 2022
We have taken care of it .

6/10 Okej

Keith

Bodde här 1 natt i september 2022

10/10 Fantastiskt

Brenda

Bodde här 1 natt i augusti 2022

4/10 Dåligt

John

Gillade inte: Boendets skick och faciliteter
Toilet issues
Bodde här 1 natt i juli 2022
Svar från sunny 27 juli 2022
Yes It happens. But it is fixed. Come back so we can give discount and an upgrade.

2/10 Väldigt dåligt

Adilon, Tulsa

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nads
Bodde här 4 nätter i juli 2022
Svar från Rebecca 16 juli 2022
We're sorry you didn't enjoy your stay, We will gladly accept any feedback you have for us!

6/10 Okej

Rick

Affärsresenär
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Cheaper than most The 50 dollar deposit wasn’t refunded
Bodde här 4 nätter i juni 2022
Svar från Sunny 27 juli 2022
It takes 48 working hrs. to go back into your account. So please check you account.

2/10 Väldigt dåligt

Clarence

Affärsresenär
I never was allowed to check in. I was told that the hotel was to full occupancy. I feel take advantage of & would like either a refund or credit for my next stay.
Bodde här 1 natt i juni 2022
Svar från sunny 13 juni 2022
We have not charged you at all. so u should ask for refund with the third party where you booked.

6/10 Okej

Ronny

Stay was fine. Notsure why room was 74 bucks theough you. Reciept showed 54 when i checked in. May want to look at that. I wont use you again. Not if the prices get jacked up like that.
Bodde här 1 natt i juni 2022
Svar från Sunny 13 juni 2022
The price was jacked up as we had an event. every motel had jacked up the price to 80%. One motel was charging $600.00 that night. You were lucky to get a room that night.

2/10 Väldigt dåligt

Brian

Bodde här 2 nätter i maj 2022

2/10 Väldigt dåligt

Michelle

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Horrible. Absolutely shows why it was so inexpensive, they even charged $5 for every visitor before anyone could enter a room that wasn't a guest 🙄, half roll toilet paper, NO extra in room. Would never recommend anyone stay here. Shame on me for choosing them.
Bodde här 1 natt i maj 2022
Svar från Sunny 13 juni 2022
Sorry could not make you happy. God bless.

2/10 Väldigt dåligt

Bertha

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place was duty lots of ants, towels smell really bad and duty. Cleaning lady was very rude, trying to get in the room to clean when I wasn't ready.
Bodde här 1 natt i maj 2022
Svar från Sunny 13 juni 2022
Sorry could not satisfie you. Am checking for ants but see non. Now Cleaning lady wants to clean the room asap and go home so if you do a late checkout what would you do in her place.? She has been with us for the last 11 years and is loyal.

10/10 Fantastiskt

Deana

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2022

8/10 Bra

Jewelya

Bodde här 1 natt i april 2022
Svar från sunny 18 maj 2022
Thanks

4/10 Dåligt

Lisa

Bodde här 1 natt i april 2022

10/10 Fantastiskt

EDUARDO

Affärsresenär, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staffwas friendly
Bodde här 1 natt i april 2022
Svar från sunny 1 maj 2022
Thanks God Bless

8/10 Bra

Cheryl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room and wonderful staff.
Bodde här 2 nätter i april 2022
Svar från sunny 1 maj 2022
Thanks God Bless

8/10 Bra

mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good room at a reasonable price
Bodde här 1 natt i april 2022
Svar från Sunny 1 maj 2022
Thanks God bless

10/10 Fantastiskt

Gretchen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2022
Svar från sunny 18 maj 2022
Thanks God bless

10/10 Fantastiskt

Ringo

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 3 nätter i mars 2022

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från sunny 5 apr. 2022
Thanks. God Bless

4/10 Dåligt

David

Bodde här 1 natt i mars 2022
Svar från Sunny 20 mars 2022
Sorry could not make you happy. But if you cake a cheap room what are you expecting. U get what you pay for. Try our deluxe non smoking rooms and then say.

10/10 Fantastiskt

EDUARDO

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and quiet
Bodde här 1 natt i mars 2022
Svar från sunny 20 mars 2022
Thanks God Bless.

8/10 Bra

Larry

Reste med familjen, Reste med sin partner
Gillade: Personal och service
Convenient for my stay and cheap, But a pair of someone’s dirty socks was hanging on the bathroom door knob, the door had a hole punched in it, there was a coffee maker but no carafe or any supplies available. Upkeep is poor and seem to be run into the ground rather than maintaining for future use. Raise rates 10 bucks and do some maintenance.
Bodde här 2 nätter i mars 2022
Svar från sunny 20 mars 2022
This area i am the best and am making money and putting it back for the last 11 years. Doing our best to fix it right but not borrowing from the bankers.

2/10 Väldigt dåligt

Lawrence

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Posting are the thing you better not do are you will be charged like towels if you get the white towels dirty you pay for the towel better be out before 10.am it $10 per hour at 10.05 am broken stuff in the room ice .50 cents for a bucket and several others silly things 👎👎😡
Bodde här 1 natt i februari 2022
Svar från Sunny 21 feb. 2022
Looks like you are unhappy. SORRY.

6/10 Okej

Tony

Bodde här 1 natt i januari 2022

2/10 Väldigt dåligt

Henry

Reste med familj och småbarn
Servicio muy malisimo
Bodde här 1 natt i oktober 2021
Svar från Sunny 22 dec. 2021
Merry Christmas.