Overall, Fausto was very helpful. We stayed 9 days during the hottest July in decades. The house is not set up for that. The property is lovely but it is 2 story. The a/c is tricky along with the appliances which are in Italian. There is no book with instructions on how to use the oven,washer, a/c units, which differ from room to room. The airport is also the train station and the taxis do a brisk business charging app $20-30 euros to go to and from there or anywhere else that might be too far to walk. The River front shops and restaurants are great, as we’ll as the pharmacies. You can take the bus but it doesn’t run on time. Almost everything is closed on Mondays and then when it reopens on Tuesday….well, not everything reopens. Fausto was very helpful everytime we called and he came by almost everyday to water the plants. He did rent a car and took our family on a very important visit to my family’s ancestral home. We of course paid for the car, insurance , gas and bought him lunch with a gratuity too. That was very kind of him. I would just recommend staying for 3 days or less and not in the heat.