Exteriör

Recensioner av Hilton Garden Inn Rome Claridge

4 out of 5

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 97 av 242 recensioner" "
8 - Bra i betyg. 105 av 242 recensioner" "
6 - Okej i betyg. 28 av 242 recensioner" "
4 - Dåligt i betyg. 11 av 242 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 242 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ann-Sophie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt hotell med bra standard. Sköna sängar och trevlig personal. Rekommenderas som hotel i Parioli.
Bodde här 2 nätter i november 2023
Svar från Stefania Pesci - Guest Reviews Manager 22 nov. 2023
Dear Ann-Sophie,Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our hotel excellent and of a high standard. It's great to know that the comfortable beds and friendly staff contributed to a pleasant experience.We look forward to welcoming you back on your next visit.Best regards,Stefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Stefania Pesci - Guest Reviews Manager 9 nov. 2023
Dear Guest,We thank you for your positive rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice business hotel
I stayed for three nights and was very satisfied. The room was clean, the staff was helpful and the location was good.

8/10 Bra

Åsa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Pebben med fam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Första Rombesöket
Vi var väldigt nöjda med hotellet och dess personal. Det enda negativa som vi ser det är läget. Begränsat med restauranger i området. Ganska långt till gamla stan. Dock fungerade det ganska bra med taxi, och taxi priserna är ok.

10/10 Fantastiskt

Jose, Santiago

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast! Excellent!
Bodde här 3 nätter i mars 2024
Svar från Stefania Pesci - Reviews Manager 8 apr. 2024
Dear Jose,Thank you very much for your feedback. We are delighted that our breakfast met your expectations.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

10/10 Fantastiskt

Andrea Antonio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nicer Hotel and Place
Bodde här 2 nätter i mars 2024
Svar från Stefania Pesci - Reviews Manager 2 apr. 2024
Dear Andrea,Thank you very much for your positive feedback. We are delighted we met your expectations.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

6/10 Okej

Helen

Reste med familjen
Gillade: Personal och service och bekvämligheter
Not enough outlets Kind of compact Their phone services goes to voicemail and not in English
Bodde här 2 nätter i mars 2024
Svar från Stefania Pesci - Reviews Manager 25 mars 2024
Dear Helen,Thank you for bringing your concerns to our attention. We'll certainly look into improving these aspects to enhance our guests' experience.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

FRANCISCO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gran hotel
Excepcional
Bodde här 1 natt i januari 2024
Svar från Stefania Pesci - Guest Reviews Manager 2 feb. 2024
Estimado Francisco,Gracias por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.Saludos cordialesStefania PesciGuest Reviews ManagerHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

FRANCISCO

Bodde här 1 natt i januari 2024
Svar från Stefania Pesci - Guest Reviews Manager 22 jan. 2024
Dear Francisco,Thank you very much for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

ROSA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mi sono trovata benissimo! Sono riuscita a lavorare anche nrlla sala apposita
Bodde här 1 natt i januari 2024
Svar från Stefania Pesci - Guest Reviews Manager 18 jan. 2024
Gentile Rosa,La ringraziamo per la recensione. Siamo felici che si sia trovata benissimo nella nostra struttura. La sua soddisfazione ci ripaga di ogni sforzo.La aspettiamo per il prossimo soggiorno.Cordiali salutiStefania PesciGuest Reviews ManagerHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Lauren

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and kind staff - front desk, cleaners and restaurant staff. Had nice interactions with all of them. Room was lovely and breakfast had a great variety of food. There was only 1 plug socket and 1 usb, in the room i was in - which was fine for me. The hotel is in a beautiful area, very close to a bus stop, where you can go directly to the centre of Rome - takes 15-30 minutes depending on the area you go to. Overall would definitely recommend if you want a hotel that is in a nice quiet area, but close enough to the centre of Rome.
Bodde här 3 nätter i december 2023
Svar från Stefania Pesci - Guest Reviews Manager 11 dec. 2023
Dear Lauren,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our staff friendly and kind, and that you had pleasant interactions with everyone. It's wonderful to hear that you would recommend our hotel, especially appreciating its location.We look forward to hosting you again on your future visits.SincerelyStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

W

Gillade: Renlighet och personal och service
Great
Bodde här 1 natt i november 2023
Svar från Stefania Pesci - Guest Reviews Manager 4 dec. 2023
Dear Guest,Thank you very much for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Mary, Lansing

Gillade: Renlighet, personal och service och boendets skick och faciliteter
na
Bodde här 2 nätter i oktober 2023
Svar från Stefania Pesci - Guest Reviews Manager 4 dec. 2023
Dear Mary,Thank you very much for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Robert, Daly City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good front desk staff
Bodde här 2 nätter i november 2023
Svar från Stefania Pesci - Guest Reviews Manager 7 nov. 2023
Dear Robert,We appreciate your positive feedback about our front desk staff! Thank you for taking the time to share your experience. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

6/10 Okej

Maria, Miami

Bodde här 2 nätter i oktober 2023
Svar från Stefania Pesci - Guest Reviews Manager 3 nov. 2023
Dear Mara,Thank you for your rating.We hope to welcome you back in the future.Kind regardsStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Rosanna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our last stop in our Italy trip and we were very happy we stayed here. The rooms were clean and beds were very confortable. Great location, close to the centre of rome with a short taxi ride. Very happy we did not stay in the centre of room as its flooded with tourist. This was the perfect location. There is a cafe just across the street and many options for lunch and dinner walking distance. Shoutout to Megan at the reception! Thank you for awnsering all of our questions and for a quick and efficient check in. Very friendly!
Bodde här 4 nätter i oktober 2023
Svar från Stefania Pesci - Guest Reviews Manager 24 okt. 2023
Dear Rosanna,Thank you for sharing your positive experience during your stay with us. We are thrilled to hear that you had a pleasant time in Rome and enjoyed your stay at our hotel. We are delighted that you appreciated the assistance provided by Megan. We'll be sure to pass on your kind words to her.We hope to have the pleasure of hosting you again in the future.Kind regardsStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Joyce

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoy my stay her every time I am in Rome!
Bodde här 1 natt i oktober 2023
Svar från Stefania Pesci - Guest Relations 6 okt. 2023
Dear Joyce,Thank you for your feedback. We are happy that you enjoyed your stay with us!We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient for our needs
Bodde här 3 nätter i september 2023
Svar från Stefania Pesci - Guest Relations 13 sep. 2023
Dear Charles,Thank you for your feedback. We are delighted to know that our property was so suited to your needs.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Giacomo

Bodde här 1 natt i september 2023
Svar från Stefania Pesci - Guest Relations 5 sep. 2023
Gentile Giacomo,La ringraziamo per l'ottima valutazione.La aspettiamo per il prossimo soggiorno.Cordiali salutiStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Fantastic Concierge At Night 1 But WIFI Issue
We stayed here for 3 nights. The 1st night, we were greeted and checked-in by a wonderful lady who was so well-spoken, so detail-oriented, welcoming, and overall was excellent and so helpful, she even gave us guidance where the tabacaria was and recommendations to the next door restaurant with a free complimentary appetiser for us four guests. Sadly, the rest of our stay, the concierge changed and the service was just transactional and lack-luster. Don't get me wrong, the place was great. It was clean, not outdated, good provisions of towels, toiletries, there was a safe and a small fridge (which wasnt super cold but cooled drinks enough). The breakfast buffet had a make-your-own waffle machine which was the highlight, and the location was really good if you're in Rome for sight-seeing. However, at the last night of our stay, the wifi was down up until we checked out. It's very challenging for tourists to have no wifi in their hotel especially as we were already running out of mobile data. The concierge just could not be bothered anymore at that point, I assume all guests filed complaints about the wifi already. So, we decided to check out earlier just to get wifi in the airport. Would have been a really excellent stay if it had not been for the stark contrast in service quality and wifi issue.
Bodde här 3 nätter i augusti 2023
Svar från Stefania Pesci - Guest Relations 21 aug. 2023
Dear Guest,Thank you for sharing your detailed feedback about your recent stay. We're glad to hear that you had a positive initial experience with our staff, and we appreciate your compliments on our accommodations, amenities, and breakfast offerings. Consistency in service is incredibly important to us, and we regret that the change in concierge impacted your overall experience. We understand that reliable Wi-Fi is essential for travelers, and we're truly sorry for the inconvenience caused by the outage during your last night.Your feedback is valuable to us, and we're sorry that your experience wasn't flawless as expected. We appreciate your compliments as well as your constructive criticism, and we hope that if your travels bring you back to the area, you'll consider staying with us again.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Solid hotel stay
This is a straightforward comfortable and clean hotel. The staff was helpful and professional. The location is further away from Rome center than I expected and not very easy to get to by bus as the buses do not arrive/depart on time nor later in the evening. Plan to spend a minimum of 20 euro for a cab back to/from the hotel to historical sites i.e. Colosseum or Pantheon.
Bodde här 3 nätter i juli 2023
Svar från Stefania Pesci - Guest Relations 9 aug. 2023
Dear Guest,we thank you for your review. WE are glad that you appreciated the service orvided by our staff and found our hotel comfortable and clean. We are sorry our location was not convinient to your needs.We look forward to have the opportunity to host you againBest regardsStefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group – Roma

2/10 Väldigt dåligt

Lisa

Bodde här 1 natt i maj 2023
Svar från Stefania Pesci - Guest Relations 24 juli 2023
Dear Lisa,We appreciate your feedback.We hope to have a chance to welcome you back in the future.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

6/10 Okej

Bernard

Gillade: Renlighet
Gillade inte: Personal och service
Not worth the price, nor the rate...
The hotel is not worth the price. The concierge could not be relied upon. Free breakfast was cheap, the balcony, although huge, had no flowers in the pots, and was not user friendly.
Bodde här 5 nätter i maj 2023
Svar från Stefania Pesci - Guest Relations 6 juni 2023
Dear Bernard,Thank you for taking the time to share your feedback. We are sorry to hear that you felt the service delivered by our team didn't meet the standards expected of us and are proud of. Your feedback will be reviewed with our team to ensure consistent quality service.We take note of your remarks regarding the breakfast and balcony. Your comments are valuable to us and help us strive for better guest experiences.We hope to have the opportunity to provide you with a better stay in the future.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Tawanna

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved the customer service they were informative they smiled and they knew people by their names. They remembered conversations they’ve had over the phone. They were concerned about the well being of their consumers.
Bodde här 2 nätter i maj 2023
Svar från Stefania Pesci - Guest Relations 29 maj 2023
Dear Tawanna,Thank you very much for your nice review. We are glad to learn that you experienced excellent service from our team. We will share your wonderful comments with them.We look forward to seeing you again soon.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Nicole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room is spacious with good layout and amenities. Hotel staff is friendly. The breakfast is nice especially, the waffles. First mid range hotel I came across that has a fresh orange juice machine for breakfast.
Bodde här 2 nätter i maj 2023
Svar från Stefania Pesci - Guest Relations 22 maj 2023
Dear Nicole,Thank you for your feedback. We are happy that you enjoyed your stay with us. It is rewarding to know we were able to help you start your day off on the right foot with the variety of options on our breakfast buffet and our orange juice machine.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

GERALD

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, excellent breakfast, convenient to some sites in Rome. Outstanding evening dining. I had some confusion about the hotel location upon getting off the city bus. It does not stand out from the view of the bus stop.
Bodde här 4 nätter i april 2023
Svar från Stefania Pesci - Guest Relations 19 maj 2023
Dear Gerald,We thank you for your feedback. It's rewarding to know that you enjoyed your stay with us and we are delighted tho see that our dinner was particularly appreciated.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Amanda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful, luxurious, comfortable, clean room. Excellent staff.
Bodde här 2 nätter i maj 2023
Svar från Stefania Pesci - Guest Relations 9 maj 2023
Dear Amanda,Thank you for taking the time to give your opinion about your stay with us.We are pleased to read your kind comments about our luxurious and clean rooms and our excellent staff. It would be a pleasure to welcome you back on your next visit to Rome.Best regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

8/10 Bra

Manoj

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel is well connected by tram and buses and so transportation facilities excellent. Room is good, bathroom is spacious and good breakfast spread. I would have liked better, if the staff gave out all transport facilities with Route Nos at the time of check in itself, so that the guests are aware, from the start of the stay.
Bodde här 3 nätter i april 2023
Svar från Stefania Pesci - Guest Relations 3 maj 2023
Dear Manoj,Thank you for your kind review. We are delighted to know that every aspect of our hotel was truly appreciated. We work hard to make sure that every guest feels welcome and satisfied during their entire stay, so we appreciate you’re letting us know what we can do to make your stay perfect.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

8/10 Bra

Agnès

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Stefania Pesci - Guest Relations 12 apr. 2023
Dear Agnès,Thank you for your rating!We hope to see you again soon.SincerelyStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Khaled

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 2 nätter i mars 2023
Svar från Stefania Pesci - Guest Relations 23 mars 2023
Dear Khaled,Thank you very much for your positive feedback.We apprecitae your support and hope to see you again soon.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Camera esageratamente piccola, stretta e angusta,
La struttura è situata in una zona centrale e tranquilla, il personale è molto gentile e disponibile, la colazione ricca e abbondante. Purtroppo la camera che mi è stata riservata, pur dotata di un letto queen e presentata per 2 persone, era terribilmente piccola: il letto occupava praticamente l'intera area della stanza, lasciando spazio solo per uno stretto ripiano su cui era alloggiata la tv a schermo invero anche molto ampio per le dimensioni della camera, ed un angusto mini tavolino triangolare praticamente inservibile con una sola sedia. Il bagno, sia pure sufficientemente ampio e dotato di una doccia ben strutturata, presentava un lavandino molto piccolo allocato in uno spazio angusto e senza alcun ripiano portaoggetti. Insomma la stanza, per quanto tranquilla, ordinata e pulita, è risultata per niente confortevole e assolutamente non degna di un hotel a quattro stelle e all'altezza del prezzo richiesto.
Bodde här 1 natt i december 2022
Svar från Stefania Pesci - Guest Relations 16 dec. 2022
Gentile Ospite,La ringraziamo per il cortese contributo. Siamo davvero dispiaciuti che la camera assegnatale non abbia corrisposto alle sue aspettative in termini di dimensioni e ci scusiamo per il disagio che ne è scaturito. Ci fa comunque piacere che abbia apprezzato la tranquillità e la pulizia dei nostri ambienti, così come la disponibilità del nostro personale e la ricca colazione. Ci auguriamo che questi aspetti positivi possano rappresentare un incentivo a sceglierci nuovamente. Saremo felici di assegnarle una camera che possa soddisfarla pienamente.In attesa di riaverla come ospite le auguriamo buon Natale ed un felice anno nuovo.Cordiali salutiStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Fantastiskt

Ugo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the window broke in my room and the staff upgraded me to a superior room. Really great
Bodde här 2 nätter i november 2022
Svar från Stefania Pesci - Guest Relations 28 nov. 2022
Dear Ugo,Thank you for sharing your opinion of your recent stay.The comfort and satisfaction of our guests are extremely important to us, so we appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back again.SincerelyStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

4/10 Dåligt

B Jeannette

Bodde här 4 nätter i november 2022

8/10 Bra

Karen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very helpful, they arranged a airport shuttle for us
Svar från Stefania Pesci - Guest Relations 10 nov. 2022
Dear Karen,Thank you very much for your positive feedback. Your kind remark about our supportive staff is greatly appreciated.We look forward to welcoming you back.SincerelyStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

6/10 Okej

Julianne

Gillade: Renlighet
Noise in the hallway was loud - could hear everything very clearly. This left us feeling like others outside our room could hear us inside the room clearly.
Svar från Stefania Pesci - Guest Relations 7 nov. 2022
Dear Julianne,Thank you for your feedback. We're disappointed your stay with us was not so ideal. Our main goal is to make sure everyone feels at ease and we are terribly sorry that you felt otherwise. We hope you will give us another chance to regain your trust on your next visit. We will be sure to host you in a quieter area of the hotel so as to respect your sensitivity.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

8/10 Bra

Mohammed

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Well organised and friendly staff. Room was clean. Wonderful bed. However, missed basic cutlery, extra chair and stationary. TV channels in English almost none (!). Issues with sound on all English channels. Needed technical assistance to fix.
Bodde här 3 nätter i augusti 2022
Svar från Stefania Pesci - Guest Relations 17 aug. 2022
Dear Mohammed, Thank you for reviewing your stay with us! we are glad you enjoyed your stay. We are sorry for the issue with english channel. In this period an upgrade of the digital tv system is often required , we regret for not have been promptly.We have duly noted your remark concerning the lacks in the room and we will look into the matter. It would be a pleasure to welcome you back on your next visit to Rome. Kind regards Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Bra

Jane

Bodde här 3 nätter i juli 2022

8/10 Bra

kimberly

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
First time in Rome
Good location by tram. Air condition barely worked and I was uncomfortable at times as a result. Front desk staff were excellent.
Bodde här 3 nätter i juni 2022
Svar från Stefania Pesci - Guest Relations 5 juli 2022
Dear Kimberly, Thank you for choosing to stay with us during your recent visit to Rome. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future. Sincerely Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

10/10 Fantastiskt

LETICIA SANDRA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La ubicación esta cerca de la zona turistica, muy comunicado, muy buenas opciones de comida. El hotel confortable y seguro
Bodde här 8 nätter i juni 2022
Svar från Stefania Pesci - Guest Relations 5 juli 2022
Estimada Leticia Sandra, Le agradecemos sus comentarios. Nos alegramos de que haya sido una experiencia agradable y que la ubicación haya cumplido con sus expectativas. Esperamos tener la ocasión de haberla otra vez como nuestra huésped. Saludos cordiales Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Bra

Petri

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Taattua Hilton laatua. Aamupala erinomainen ja kaikki toimi kuten pitikin, varma valinta niin ei tarvi jännittää sitä millaiseen hotelliin on menossa
Bodde här 3 nätter i mars 2022
Svar från Stefania Pesci - Guest Relations 4 apr. 2022
Dear Petri, Thank you for your review. We are pleased that you were satisfied with the quality of our services. We look forward to welcoming you back again. Kind regards Stefania Pesci Guest Relations Hilton Garden Inn Rome Clardige Roscioli Hotels Group - Roma

8/10 Bra

Maria

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Ottima posizione e tranquillo
Bodde här 1 natt i mars 2022
Svar från Stefania Pesci - Guest Relations 11 mars 2022
Gentile Maria, La ringraziamo per la recensione. Siamo lieti che sia stata una piacevole esperienza. La aspettiamo in occasione del suo prossimo soggiorno. Cordiali saluti Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Bra

vincenza

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2022
Svar från Stefania Pesci - Guest Relations 22 feb. 2022
Gentile Vincenza, Grazie per aver valutato la nostra struttura. Ci auguriamo di riaverla come nostra ospite. Cordiali saluti Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

10/10 Fantastiskt

Antonia

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2022
Svar från Stefania Pesci - Guest Relations 22 feb. 2022
Gentile Antonia, La ringraziamo per l'ottima valutazione. Ci auguriamo di riaverla come nostra ospite. Cordiali saluti Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Bra

Jacqueline

Affärsresenär
Gillade: Personal och service
Good Food Nearby
The hotel is well located, with a great coffee and pastry shop across the street. The pasta place right next door is excellent.
Bodde här 1 natt i januari 2022
Svar från Stefania Pesci - Guest Relations 1 feb. 2022
Dear Jacqueline, Thank you for your positive rating! We are happy that you enjoyed our area. We look forward to welcoming you back again. Sincerely Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

6/10 Okej

Sandy

Reste i grupp
Gillade: Bekvämligheter
Gillade inte: Personal och service
This is not the first time I stay in this hotel. This time , I was not happy with room service : The glasses were terribly dirty. They forgot to provide washcloth and they keep forgetting for the next two days. I complain to the main desk about the classes, still the next day they replaced my clean glasses with dirty ones. My first night was very difficult. The couple in the adjacent room we’re having an argument. Slamming doors and screaming. I got woken up several times that night. The hotel waved €6 of an orange juice I ordered as a courtesy For the terrible night. twoDifferent occasions the reception provided us with wrong information one about shopping and one about information about vaccination location Next time I will not stay here for sure
Bodde här 1 natt i november 2021
Svar från Stefania Pesci - Guest Relations 6 dec. 2021
Dear Sandy, We thank you for your review. We apologize for not meeting your overall expectations during your recent stay. We make every effort to ensure that all guests receive the utmost in service and we regret this was not your experience. We hope you will give us another chance to regain your trust on your next visit. Kind regards Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

10/10 Fantastiskt

Nicola, Napoli

Bodde här 1 natt i november 2021

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
방 크고 깨끗합니다. 주차장이 있어서 이 호텔을 선택했는데 도착하니 주차장이 만차여서 길가 유료주차장에 주차했어요. 그래도 이 지역이 로마에서 안전한 구역이라 차량 파손, 도난은 걱정 안해도 될거 같아요. 호텔 앞에 트램 정류장이 있긴 한데 트램이 시간표대로 오지 않아서 30분씩 기다렸습니다.
Bodde här 4 nätter i oktober 2021
Svar från Stefania - Guest Relations 22 okt. 2021
Dear Guest, Thank you for staying with us and for sharing your review! We're glad you enjoyed your stay and appreciate the details you provided. We hope to welcome you back to Hilton Garden Inn Claridge. Kind regards Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Bra

Giuseppe

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i oktober 2021
Svar från Stefania - Guest Relations 18 okt. 2021
Gentile Giuseppe, Grazie per aver valutato la nostra struttura. La aspettiamo in occasione del suo prossimo soggiorno. Cordiali saluti Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma